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PPI claim from On:Line Finance

Hi, I bought a used Fiat Punto in 2001 through CarCraft in Chertsey. I had a loan through On:Line Finance which I fully paid off a year later, however I am about 95% convinced it had PPI. On:Line Finance are no longer around, so where would I go to put in a claim for the PPI?

I've been doing a bit of digging on the web and see that On:Line became part of GMAC, but I'm not sure when or even if GMAC are still about.

Would be grateful for some pointers please!

Comments

  • dunstonh
    dunstonh Posts: 119,912 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You put the complaint into the seller of the loan. Not the loan provider.

    if the seller no longer exists and you bought before Jan 2005, then its game over. If the seller no longer exists and you bought after Jan 2005, then you complain to the FSCS.

    If you settled the loan early and had PPI, the a part refund would have formed part of your settlement agreement.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • They paid out - I got £1,119 back into my bank today 😃
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Thank god for the update... I have been waiting with bated breath all this time!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Bermonia wrote: »
    Thank god for the update... I have been waiting with bated breath all this time!
    Dunston would say the same, if he were still active here ;)
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