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Universal credit
so my dad’s claim got reopened but no money payments have come yet and he is still in hospital with memory loss so he isn’t able to call universal credit himself and I have tried but they said they are unable to help. Due to the virus job centres are closed so I cannot go to them so if anyone know what I can do please let…
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Advice on item damaged in the post
Hi all, I recently arranged for gym equipment to be sent to me that I purchased second hand. I had it insured just in case. I record the items 3 days late despite no communication when I paid for next day delivery which I wasn’t too bothered about once it had arrived but when taking it off the van I could see the packaging…
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PPI claim not enough details
I had put in a PPI claim to Yorkshire bank for a Vivid loan taken out many years ago. They replied that they couldn't find any details and could I provide any more information. As I claimed before the deadline, should I find the required info is my initial claim still valid?
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Finding old Mortgage account number
Hello, Can anyone help me on how to find out an old mortgage account number as when I contacted building society they could not help me. Am looking back to around 1999, thanks.
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Question re Offset RBS
Hi - I've had 3 offers on PPI from RBS - two of which relate to accounts that are in arrears (and with Cabot) The main offer is from a mortgage which is complete/satisfied with no debt arrears. The total of all would be swallowed up by arrears on the other two (if that makes sense) Question I have is will they offset all 3…
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Lloyds PPI
Could anyone tell me if Lloyds have put ongoing PPI claims on hold due to the Corona Virus. Thanks
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Need Advice
Hi, I am looking for advice. A family member sent a claim away without knowledge to The Claim guys. I recently received a cheque for £1000 from a loan I had years ago but it was a joint loan so I assumed my ex had made a claim so I cashed the cheque. I didnt think anything else if it however got a threatening email and…
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Payments Halfway settlement
Hi all, i have received a PPI repayment but haven't received any paper work saying how they have come to the figure received. After requesting more information after a third promise to resend i was told they've made (The Bank) has agreed to meet me with a halfway compensation payment?? I haven't had any discussion in…
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PPI tax
Hi everyone last year we received a PPI payment which was tax deducted. My query is as the payment was made jointly to myself and my husband (as the loan was in joint names) how do we claim back the tax paid do we have to submit separate claims for 50% each or can one of us claim for both of us? Thanks in advance. BTW…
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Personal loan protection query
I have recently received my annual review pack for my personal loan payment protection policy. This is a policy I took out so its not a mis-selling query. On reading the document, I note a change to the T&C from last year: 1) They state that any claims "in any way caused or resulting from COVID-19, SARS-COV-2 or any…
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Missold mortgage
Ive been called by a company called ‘trusted mortgage claims’ who will work on my behalf [for a fee of course] to claim the 100% mortgage I got from northern rock/NRAM back in 2007. I believe I was midsold, it I want to know if anyone has had problem doing this? Or with this company? Were you successful in a claim?
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Claiming tax back on a ppi refund with limited information
Hi Can I ask 1. how come this tax on the interest doesn't show up on my tax statement for the year the ppi refund was paid? and 2) what happens if I no longer have the details of the interest taken, since the ppi was repaid 3 years ago and I wasn't expecting to be able to reclaim it. I can find out the months and years I…
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Third party fees
Hi , last year I put a claim in on behalf of my father for PPI , in the last week my father has one his case , unfortunately he died last month . My question is are we still liable to pay the company that dealt with the claim ? The reason for asking is because the company who owe the PPI have told me it is not always the…
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PPI tax reclaim when self-employed, and using only self-assessment
Regarding PPI and reclaiming tax back, how do you go about doing this using HMRC’s online self-assessment? There doesn’t appear to be anywhere to claim back overpaid tax outside of PAYE.
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PC World/ Curry's Know How Care Plan - won't fix or refund
I have had a ‘know how’ care plan with PC World since
2016 for my laptop. Last month my laptop charger
broke and I used it for the first time. I was sent a replacement charger. This month I reached out to the team to get
my computer screen fixed and was advised that I don’t have a care plan any more. After several calls…
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RBS ppi claim
My OH put in a PPI claim with RBS (before the cut-off last year) which included 3 separate cards with them, including RBS Advanta. He sent in all the evidence. It took them over 6 months and they only mentioned the most recent card in their offer. It's like they've completely ignored the other 2. He called them and they…
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Reclaiming tax paid on PPI
Hello :) I put in a claim for PPI just before the deadline day last August and a couple of months ago got a much larger payout than I had expected (it was only a speculative claim, what I actually expected was a rejection letter). I have recently heard that I may be able to reclaim the tax paid on the PPI payment, which…
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PPI settlement offer made -how many retrospective years
One of the major credit card companies has made me a settlement offer on my PPI claim. the settlement seems reasonable. that given, the refund 'years' are 2000-2008. (noting that the cc company advises they do not hold records and as such have made an estimate for years 200-2003, which again seems fair. that given, i held…
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Travel insurance
We have about 8 months left on our travel insurance can we claim a refund or alternatively have our insurance extended for the time we been unable to use it?
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One more PPI claim to go
To date I have received close to £16,000 in PPI refunds 😀. I followed Martin‘s advice, and used Resolver which made it simple to both make and follow claims. Just waiting now for a decision on my final claim, which I referred to the ombudsman after the lender declined my claim. I only made the claims at the very last…