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Mis sold Package by Halifax rejected due to account being opened for more than 6 yrs
Raised a complaint to Halifax via Resolver for being mis sold a package bank account back in 2010. Halifax states as the account is more than 6 years old the Financial Services authority advise that these claims don't need to be considered as they are too old and I've left it to long. Anyone else aware of this, I can't see…
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MoneyClaimOnline - Purchase in UK from Ireland
I'm trying to help a friend out. They live in Dublin and made an online purchase from a Nottingham company using PayPal. The purchase was made in March 2021, and she was notified a few weeks later that the purchase had shipped and a ParcelForce tracking number was given. ParcelForce tracking says they have received…
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Can I reclaim DD charges through the DD Guarantee on a closed bank account?
Is it possible to submit a direct debit guarantee claim if my bank account is now closed? It has just come to my attention that I have been charged for an old property a number of years ago and want to reclaim the DD's that were taken from my account after my departure dates (with the correct notice to the company). I have…
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Overdraft charges for 20+ years
Hi guys just wanted to get some advice on how to approach this matter… This lady (my mums friend) had an overdraft which she’s had with TSB from over 20 years ago the limit is £2,500 and she had to use do to financials and family Issues, this lady has paid interest on the over draft for over 20+ years each month the bank…
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Reclaim package bank account
Does adding an insurance package for mobile phones and travel … on to your current account count as having a package bank account? I used to have insurance added on but I remember that when I tried to claim they denied it as I had not previously registered my phone with them which they had never previously told me that I…
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Rejected claim
I had a packaged account with charges for many years but didn't ever make any claims on any of the parts of the package. Over the years we have bought 3 plots and built houses to live in then sell, and so we had an 8k overdraft which we used in these instances to pay solicitors fees, rent deposits and associated costs that…
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Packaged account claim not even looked at
Hello everyone, sorry if this is long. I am still trying to get my head around it. We have held a joint packaged account since 2006 with the First Trust Bank NI which recently changed to AIB bank. We still have the account but last year the bank wrote to us saying we would no longer be charged the £8 monthly fee. In the 14…
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How long are Lloyds bank currently taking with missold packaged bank account complaints?
It says up to 8 weeks but i want to know if it took any of you a quicker time than this, and how long? Thanks!
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Claimed for missold account back in 2016, and again now for being missold again but they’ve declined
Do I go to the ombudsman or not? Thanks
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Lending Stream - Mis-sold advice.
Hi guys, Sorry if this is in the wrong section (Admin, please move if it is) I've got myself in a mess and I am trying to now take control of my finances. I currently have 6 **payday** loans. 1 from Mr Lender £3001 from Cash Float £6503 from Lending Stream £650,£480,£4301 from Loans 2 Go £1010 The lending steam loans have…
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Statement
In the template letter it says that you have to send statements from when the first payment went out . That would be 100s , surely not all ? Can anyone be of help? Am I reading it wrong .
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MSE News: Lloyds, Halifax and BoS pay out £13.6m compensation over misleading home insurance letters
Around 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation, after the Financial Conduct Authority (FCA) found they were sent misleading renewal letters. Read the full story: 'Lloyds, Halifax and Bank of Scotland…
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Banks - treating customers fairly
Not sure if this is the right place, if not, sorry, please move. Around 2017/2018, out of the blue Lloyds wrote to me and said that at a time I was struggling, several years previously, I had asked them for help, ie, to freeze my bank charges etc so I could try to catch up. At the time, they refused. The letter they wrote,…
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Santander charge for debit card
I've just opened a Chip Easy Access Savings Account (1.5% Interest), the money (£5000) was transfered via my Santander Debit Card.Santander has classed this as a Foreign Currency Transfer, although the transaction was in GBP, and charged me over £70.I have challenged it with the Bank and still waiting to hear.Is this…
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Packaged Bank Account - Nat West
Having had a packaged bank account with Nat West for many years, I recently applied for the monthly charges to be refunded. I completed the template letter and sent this to Nat West. Having waited 9 weeks for a response, I emailed to find out what was happening. A few days later, I received a letter, which was…
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Lloyds Gold Packaged account refund
So my parents have had a good packaged account since 2001, when they went to the bank to get a loan to get a new kitchen. They walked out the bank with a remortgage (another story) and a packaged account, which at the time they believe we’re told it was necessary for the remortgage. Come about 2010 and they had only just…
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Unsolicited letter
Hi I received a letter out of the blue and unsolicited from a company called Elderbridge Ltd saying I am due a refund from a loan I had with First Plus. This refund is a respectable sum of money (>£10K). I'm torn as to giving them my details or shredding the letter and ignoring it. Has anyone else received these kind of…
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Barclaycard refund out of the blue
This morning I received a letter from Barclaycard regarding the credit card I had with them from approx 2016-2019. They closed my account after poor management on my part. I spent the majority of that time in a bit of a financial mess. I’m glad to say I was able to sort everything out and have run my finances impeccably…
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Paypal negative balance
Paypal have put my balance into a negative amount claiming I was given a duplicate refund and I owe them the transaction. I had multiple fraud transactions from july/August 2020 and it was all resolved but then in March this year they sent me an email saying I owe them £189.99, i have tried resolving this with them,…
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PPI
I took a loan out with my ex 20 years ago shortly after that he left. I was the main account holder I added him when he got a job. I found out from our daughter last year that he had taken out a ppi claim on the loan and was Intending to try and keep it himself. Obviously gladstone Brooks found out it was a joint account…
