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Rejected claim
I had a packaged account with charges for many years but didn't ever make any claims on any of the parts of the package. Over the years we have bought 3 plots and built houses to live in then sell, and so we had an 8k overdraft which we used in these instances to pay solicitors fees, rent deposits and associated costs that…
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Packaged account claim not even looked at
Hello everyone, sorry if this is long. I am still trying to get my head around it. We have held a joint packaged account since 2006 with the First Trust Bank NI which recently changed to AIB bank. We still have the account but last year the bank wrote to us saying we would no longer be charged the £8 monthly fee. In the 14…
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How long are Lloyds bank currently taking with missold packaged bank account complaints?
It says up to 8 weeks but i want to know if it took any of you a quicker time than this, and how long? Thanks!
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Claimed for missold account back in 2016, and again now for being missold again but they’ve declined
Do I go to the ombudsman or not? Thanks
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Lending Stream - Mis-sold advice.
Hi guys, Sorry if this is in the wrong section (Admin, please move if it is) I've got myself in a mess and I am trying to now take control of my finances. I currently have 6 **payday** loans. 1 from Mr Lender £3001 from Cash Float £6503 from Lending Stream £650,£480,£4301 from Loans 2 Go £1010 The lending steam loans have…
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Statement
In the template letter it says that you have to send statements from when the first payment went out . That would be 100s , surely not all ? Can anyone be of help? Am I reading it wrong .
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MSE News: Lloyds, Halifax and BoS pay out £13.6m compensation over misleading home insurance letters
Around 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation, after the Financial Conduct Authority (FCA) found they were sent misleading renewal letters. Read the full story: 'Lloyds, Halifax and Bank of Scotland…
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Banks - treating customers fairly
Not sure if this is the right place, if not, sorry, please move. Around 2017/2018, out of the blue Lloyds wrote to me and said that at a time I was struggling, several years previously, I had asked them for help, ie, to freeze my bank charges etc so I could try to catch up. At the time, they refused. The letter they wrote,…
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Santander charge for debit card
I've just opened a Chip Easy Access Savings Account (1.5% Interest), the money (£5000) was transfered via my Santander Debit Card.Santander has classed this as a Foreign Currency Transfer, although the transaction was in GBP, and charged me over £70.I have challenged it with the Bank and still waiting to hear.Is this…
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Packaged Bank Account - Nat West
Having had a packaged bank account with Nat West for many years, I recently applied for the monthly charges to be refunded. I completed the template letter and sent this to Nat West. Having waited 9 weeks for a response, I emailed to find out what was happening. A few days later, I received a letter, which was…
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Lloyds Gold Packaged account refund
So my parents have had a good packaged account since 2001, when they went to the bank to get a loan to get a new kitchen. They walked out the bank with a remortgage (another story) and a packaged account, which at the time they believe we’re told it was necessary for the remortgage. Come about 2010 and they had only just…
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Unsolicited letter
Hi I received a letter out of the blue and unsolicited from a company called Elderbridge Ltd saying I am due a refund from a loan I had with First Plus. This refund is a respectable sum of money (>£10K). I'm torn as to giving them my details or shredding the letter and ignoring it. Has anyone else received these kind of…
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Barclaycard refund out of the blue
This morning I received a letter from Barclaycard regarding the credit card I had with them from approx 2016-2019. They closed my account after poor management on my part. I spent the majority of that time in a bit of a financial mess. I’m glad to say I was able to sort everything out and have run my finances impeccably…
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Paypal negative balance
Paypal have put my balance into a negative amount claiming I was given a duplicate refund and I owe them the transaction. I had multiple fraud transactions from july/August 2020 and it was all resolved but then in March this year they sent me an email saying I owe them £189.99, i have tried resolving this with them,…
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PPI
I took a loan out with my ex 20 years ago shortly after that he left. I was the main account holder I added him when he got a job. I found out from our daughter last year that he had taken out a ppi claim on the loan and was Intending to try and keep it himself. Obviously gladstone Brooks found out it was a joint account…
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Reclaiming Bank Account Charges
Looking for some advice, I have tried reclaiming the fees that I pay for my NatWest Platinum bank account, I’ve had the account for over 10years, however when the account was opened approx a year before and it was opened by my cousin, who added me to the account. I was never informed that there other options and that I…
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Historic Bank Charges - 50% Reclaimed
Hi. I used this Forum many years ago during the time of the original bank charges scandal. I successfully got Lloyds TSB (as they were then) to offer a refund. They offered to refund half of the charges as a goodwill gesture. Before I had chance to refuse this offer in order to pursue the full amount, they credit my…
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Natwest Advantage Gold - Refund - £2256 !!!
Martin - Just want to say a massive thanks for your post on reclaiming packaged account fees. I was mis-sold the account in 1997 having being told i needed it to apply for an extended overdraft. I used your template and within one week they refunded £1349.15 in charges and £907.42 in back dated Interest. So in total i got…
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Reclaim money debited ?
Hi, I’m a compulsive gambler and this week deposited 3x £200 into a online casino. I’m been really struggling lattt etch with stress and anxiety leading to panic attacks and depression. I’ve since found out this casino is fake with no chance of winning! Today I looked at my online banking and they have taking £229 twice…
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Claiming as an executor
My mum has very sadly recently passed away. In her final few weeks, I helped her with her finances and noticed that she had been paying £25 a month for a packaged account, even though she wasn’t eligible for any of the benefits. With her permission, I contacted her bank to ask for the fees to be refunded and for advice on…
