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Provident Affordability Claims
I have an accepted affordability claim with Provident Home Loans. I submitted all the relevant stuff through their portal (let's face it, it was lockdown - there was nothing better to do) and in October 2021 I had an email from them agreeing my claim and stating that payment would be made by the end of June 2022 (which…
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Reclaiming bank charges
I was wondering if anyone could help. I have submitted the template letter to the Halifax in relation to package account fees. They want to speak to me for more information. I’m worried they are going to try and trick me in to saying something that means they can refuse my claim. I had used the mobile phone insurance…
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Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some
Do not throw out letters from Barclaycard and double-check statements as the credit card company has admitted it's refunding MORE customers. Read the full story: Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,200 If you haven’t already, join the forum to…
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chargeback after Section75
I was due to start a cruise round St Petersburg in Sept, leaving from Copenhagen. I booked flight to Copenhagen thru easyJet, but cruise line has cancelled due to Ukraine/Russia situation.They refunded all monies paid immediately. I requested cancellation of flights to/from Copenhagen from easyJet and explained why, and…
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Fees Refund on a Card with Debt Collection
Hello all, I have just received a letter from Barclaycard stating that there is a substantial refund due for fees, late charges and interest that was applied in error. However, the balance is with a debt collection agency and Barclaycard state the refund will be paid to them rather than to me. I would have thought that the…
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Challenge Credit Card Interest as thought it was frozen (as per DMP)
hi, looking for advice on whether I would have any claim in making an official complaint into a Santander Credit Card charging me interest after I thought it was frozen. In 2017/18 I got myself into debt and ended up entering a debt management plan with PayPlan after receiving a number of defaults. Included in the plan…
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Barclaycard
Hi, Today I received two letters from Barclaycard offering me a small refund on two of the cards I used to have. I had four cards with BC as two cards I had with other providers converted to Barclaycard. So these letters just relate to 2 of the four. One is offering me a refund of £128.22 which includes £75 for…
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Paypal
Hi, I made a due payment to my PayPal account the other week, however it stayed in ‘pending’ and has only just cleared today. However in the meantime PayPal kept taking the same payment from my bank account two more times, this has not been returned to my bank account. I contacted PayPal and they said as soon as the…
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False charge back
I think my friend has committed a money offense So he signed up to a partnered trading scheme (Trading prop firm) and this firm then went bust and closed down. They changed all their terms and conditions and lied to customers. He emailed and requested a refund for the original purchase which they gave to him. It was…
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Barclays insurance
A person i know said they discovered that they been paying barclays a insurance premium to barclays that theu neber asked for. Seem travel and maybe phone. Been going for 10 years. Barclays refusing to pay it back and saying no records of when it was taken out. No claims have been made on it.
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Overdraft Fees charged on a PPI loan?
In my view all overdraft fees that did occur when defaulting on a lone that had a PPI attached should be refunded without question. As without the increased Amount added for the PPI most of the repayments would of cleared.
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Bank keeps sending small compensation cheques on old debt? Confused?
My wife run up a debt of £6000 with HSBC, basically she had a small debt and then ignored the letters re charges and about £4000 were just late fess/bank charges in circa 2005. I found out, approached the bank gave them a £5000 settlement and heard no more. Recently she has received a cheque for £50 as compensation for her…
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Who Communicates with Who?
Hi, I have opened a credit dispute with TSB against a windows and doors company who have provided us with a terrible service and then failed to turn up multiple times to rectify issues. Long story short I wondered who communicates with who? TSB said they will raise it with the companys bank however, I have just recieved a…
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NatWest Account Benefits - What A Con
On 11th March 2022 my wife and I were travelling to Hull, 120 miles away, we broke down but managed to park at a local car dealership 2 miles outside of Hull. The engine was knocking and we were advised not to drive the car. We managed to find an alternative way home. I rang Green Flag (only the 2nd time we had whilst…
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Non-Sterling Transaction Fee Charged Unfairly
I recently booked a hotel through Expedia, to pay the full amount at the hotel on arrival (which will be 2nd May 2022). Due to a system error by the hotel (I've spoken to them twice to confirm it), they've already taken two(!) lots of £673 from me. I was of course due to pay the £673 on arrival on 2nd May. The hotel has…
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Cancelled direct debit
Looking for a bit of advice. Santander had cancelled a minimum payment direct debit for my credit card without me being aware. I only found out when I got a late payment fee. Santander are however denying they cancelled the direct debit but I know for definite I did not cancel this. I have not had a late payment for many…
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Bank complaint
Hi, This is my first post on here, but I wondered if anybody could help.. Not sure if this is the right forum, but hopefully To cut a long story as short as possible, I took out an overdraft a few years ago, my choice, my fault. I was actually shocked when they agreed to it. My credit files weren't good, and I wasn't…
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Lost contact less card on night out
I lost my contactless card on a night. I cancelled in the morning. There are 2 payments that have taken place that I believe have happened after it was lost/stolen. One for £8. One for £42.50. is there any way of getting this back? Or not. Thanks.
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Lloyds complaint settlement
Hi All, I’ve recently just had a win after complaining about an overdraft with Lloyds Bank. Yesterday they came back to the Ombudsman with their figure of £867 which they owed me back. I accepted the figure and sent over my account details. Has anyone had any experience as to how long it takes from now for Lloyds to…
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Re: Barclays sending out letters to customers 2022
I had both a Barclaycard and Mastercard years ago which I was paid PPI for. Following on from Martin's instruction not to throw away any letters from Barclay's has anyone received a letter from them and can share the contact address. I have moved since receiving my PPI and they don't have my address details I would like to…
