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NatWest Account Benefits - What A Con
On 11th March 2022 my wife and I were travelling to Hull, 120 miles away, we broke down but managed to park at a local car dealership 2 miles outside of Hull. The engine was knocking and we were advised not to drive the car. We managed to find an alternative way home. I rang Green Flag (only the 2nd time we had whilst…
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Non-Sterling Transaction Fee Charged Unfairly
I recently booked a hotel through Expedia, to pay the full amount at the hotel on arrival (which will be 2nd May 2022). Due to a system error by the hotel (I've spoken to them twice to confirm it), they've already taken two(!) lots of £673 from me. I was of course due to pay the £673 on arrival on 2nd May. The hotel has…
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Cancelled direct debit
Looking for a bit of advice. Santander had cancelled a minimum payment direct debit for my credit card without me being aware. I only found out when I got a late payment fee. Santander are however denying they cancelled the direct debit but I know for definite I did not cancel this. I have not had a late payment for many…
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Bank complaint
Hi, This is my first post on here, but I wondered if anybody could help.. Not sure if this is the right forum, but hopefully To cut a long story as short as possible, I took out an overdraft a few years ago, my choice, my fault. I was actually shocked when they agreed to it. My credit files weren't good, and I wasn't…
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Lost contact less card on night out
I lost my contactless card on a night. I cancelled in the morning. There are 2 payments that have taken place that I believe have happened after it was lost/stolen. One for £8. One for £42.50. is there any way of getting this back? Or not. Thanks.
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Lloyds complaint settlement
Hi All, I’ve recently just had a win after complaining about an overdraft with Lloyds Bank. Yesterday they came back to the Ombudsman with their figure of £867 which they owed me back. I accepted the figure and sent over my account details. Has anyone had any experience as to how long it takes from now for Lloyds to…
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Re: Barclays sending out letters to customers 2022
I had both a Barclaycard and Mastercard years ago which I was paid PPI for. Following on from Martin's instruction not to throw away any letters from Barclay's has anyone received a letter from them and can share the contact address. I have moved since receiving my PPI and they don't have my address details I would like to…
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leagality
i came across a link on facebook for reclaiming bank charges put my name date of birth and phone number then it asked me for my bank details alarm bells rang and i came off the site. then i had phone calls asking for more information which i have not given made excuses that i was going out etc ignored other phone calls…
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Provident loan before 2007
Hi I am aware of the dates 6 April 2007 ato 17 December 2020 for reclaiming against Provident. Has anyone claimed for loans before that date?
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Unauthorised Payments
I recently checked my bank statement and I noticed some unauthorised payments being taken out quite often. Went to Barclays and I was able to get this refunded. As recommended by the bank, i downloaded the APP, so i could keep a closer eye on whats being taken out. One of the unauthorised payments was for £29.99 monthly…
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Does my bank have to honour an offer that was made to me by one of their telephone advisors?
I called my bank to explain I was having difficulties making repayments to a credit card now that the card has come out of the 0% interest rate period. The first advisor I spoke to, clearly stated that I could get 3 holiday payments running consecutively but I would need to call a separate department to get it authorised.…
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Reclaiming from Halifax from years ago….
I’m hoping someone can point me in the right direction really, around 10 years ago I had accounts with Halifax and was in a serious amount of financial trouble, i was constantly being charged for going over drafts and clearly couldn’t afford it, fast forward now and I’m debt free and my attitude towards debt has completely…
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Bacs refund
Hi all, On the 4th of Jan 22 I paid Omega Swatch over £1000 via Bacs for a watch service and repair and I still haven’t had the watch returned to me, after being given the run around by this company I threatened that If I don’t get the situation resolved today (18th of Jan) I’ll contact my bank to start the process of…
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Bnpl interest
Hi has anyone ever claimed their buy now pay later interest from littlewoods. Unfortunately I lost my job and couldn't pay my account I wrote to littlewoods to explain my situation (as I had no money coming in at all) had no reply, in time they put the interest on and defaulted me then passed my account over to a debt…
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General Form of Judgment or Order
Before Deputy District Judge Morgan sitting at the County Court Money Claims Centre, Po Box 527, Salford,MS OBY. Upon reading an application from the ClaimantIT IS ORDERED THAT 1. Upon the Claimant having applied to enter judgment in default against one of two (or more) defendants, andupon the court being satisfied that…
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Credit card interest
I have a credit card that i am currently paying off, however the card is frozen, i am unable to use it, but the lender is charging interest on the account each month, im not sure they should be doing this, could i also claim any of the interest back? TIA
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Barclaycard to refund customers affected by system issues & incorrect charges. Are you one of them?
MSE has been told that Barclaycard is writing to customers who have been affected by system issues and incorrect interest charges and fees. These customers will be refunded back any money they have overpaid. Are you one of these customers? If so, please do get in touch or comment below on this thread. Barclaycard says it…
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MCO question regarding direct response from claimant
I have a question about the process. I suspect the answer will be fairly straightforward. Actually the defendant in this case isn't a bank but another big business, but I guess it's the same process. I made a claim a few weeks ago, the defendant asked for more time, through the MCO. They have since sent an email direct to…
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Train tickets and chargeback
Hi I am due to travel to Scotland via train at the end of the week, however the last leg of my return journey has been cancelled and I cannot get the next train as I was due to be on the last one of the night. I've been offered a refund for the final leg of the return journey however they refused to refund the journey up…
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Can you claim from Abbey National for packaged bank account
Hi all, I have had my account for years, firstly with Abbey then Santander. My query is can I claim from Abbey for a package account I know i had back in the day? I followed the process to complain on here but Abbey are not on the pull down menu. Thanks
