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Reclaim bank & credit card charges

Share your experiences of reclaiming fees from banks and credit card providers.

Reclaiming credit card and catalogue charge's
Hi iv been reading up about claiming back credit card charges and I'm a bit confused if if honest. If they only charge you £12 can u still claim? And is it easier than what it seems as it looks complicated. Also would this work for catalogue charge's? If so how would u do this? Thanks in advance
Santander compensation help.
I am currently negotiating a compensation settlement from Santander, after refunding (£1700+) fraudulent transactions which they initially said that they wouldn't. Just before Christmas I was notified that I had gone over my arranged overdraft. On checking there was £1700.00 of fraudulent transactions. I immediately…
Can the Small Claims court order a default to be removed?
I have just received back a final response from the FOS who have upheld my complaint. Barclay's increased my credit limit from £6000 to £9000 in or around 2017 which the FOS agreed this week Barclays should not have done so. Barclays did go on to reduce my credit limit back down from £9000 to £6000 about a year later but…
Tracing receivable bank transfers
Hi, Looking for some direction in how to trace or follow up on a payment I'm expecting to receive but isn't credited on my bank statement (or at least what questions to ask). Background: I do ad hoc contract work for a company, and get paid expenses as separate payments per assignment, but everything done in a week is paid…
Amazon Prime has charged me twice - sometimes three times
Hi all, Hope you all had a lovely Christmas/time off. I was scrolling through my online banking transactions and I noticed that were two payments of £8.99 taken every month. Usually one at the beginning and one at the end of the month. I found this rather odd and it was not until I was scrolling down further that I noticed…
Reclaiming from SafetyNet Credit
Quick question: anyone successully reclaimed interest from SafetyNet Credit? And if so, what was your strategy? Thanks.
PayPal credit fees
I received a payment credited to my PayPal credit account approx £1000 as they said I had been inappropriately charged fees and charges when they reviewed my account. I received this email in Dec 22. What they did was apply the £1000 credit to my PayPal credit account which I feel is unfair given they have left me short of…
Hidden transaction charges not explained
My bank Nationwide has received a payment to my account from overseas through CHAPS and they have confirmed they have received the full amount. The amount they have entered into my account is £30 less. There is no explanation of any charges or anything appearing on my account to justify the missing £30. I have had other…
Goods after chargeback
What happens to the goods after a chargeback is given ? How long must you legally keep them for ? Thx
DCBL chasing for their fee - even though payment plan with Allegiant has been settled
Allegiant recovered fees from a credit card I held, and monies were paid direct to my bank. Unfortunately once monies hit my account my bank withdrew my overdraft. I therefore had no funds to settle Allegiant's invoice. I confirmed to them i would pay monthly - with the last payment being in October 2022. I changed jobs in…
Claiming money for purchase that is still under warranty
Hi all, I was wondering if someone could give me some advice. I bought an e-bike online in April 2022 so it is still in its first year warranty with the company I purchased it from. The issue is, the bike has stopped working (electrical issue), and all the seller has done is give me the email of the bike manufactuer to get…
Claiming back car insurance Two years
I have been charged twice in 2 years when i didnt own the car First time i missed the fault and paid This time I rang and they refunded this years They now want a form stating i wasnt the owner at the time Can i claim of my credit card. Whats best thanks
Fees taken but not show on receipt
I booked a holiday with a booking company. There was also a 'gratuties' charge which I could pay up-front or at destination; I decided to pay it up-front with the holiday and I paid with a credit card. Subsqunetly they sent me a receipt but silly me did not check it carefully. They had put teh full amount on the receipt…
Can I get refunded for a recurring subscription on an expired debit card?
Hi folks, I used to have an xbox subscription paid via debit card. I got rid of the xbox years ago and the debit card expired in 2016. Today I noticed I have been charged yearly for xbox live ever since. I've since discovered that continuous payments continue to work even if the original card expired (lesson learned). I…
Daily overdraft charges
Hi everyone ca\n someone please advise me if you ever tried claiming back charges for an ARRANGED overdraft? i've been living in my overdraft for years. and for years i have been paying charges. The struggle is real at the moment. I never get out of my overdraft. I get charged £1.60 daily which works out nearly £50 a…
Natwest Student Loan interest and fees spiralled - causing debt
I had a Natwest Student Overdraft 10 years ago somewhere between £700 to £1000, and was originally paying back at £100 a month for a bit, then reduced to £50 a month for 2 years and eventually £10 a month for 7.5 years ( I forget I set up the payment!). So I can see from my current bank that I have repaid £2500 into my…
Withdrawal from Paypal balance to bank, was reverted, but never received it.
I am asking if anyone has any advice to help me with this, because I am at my wits end and don't know what to do now. Over 2 months ago, I withdrew £3400 from my Paypal balance to my Revolut account. It was immediately reverted. I never received it back to my Paypal balance. After many conversations with Revolut, they…
Does the bank have to remove subscription's (CPA) if requested?
About 4 weeks ago I noticed two subscription's on my HSBC bank account. No money has been taken from them and I have never made any arrangements for these subscription. The two retailers involved claim to have no knowledge of them. HSBC claim they have no authority to remove them and its down to me. I read on MSE that The…
How long for Barclaycard to acknowledge complaint?
Hi guys, As subject title. I wrote a complaint letter and posted it to Barclaycard at their complaints address (by recorded delivery - was signed for last Wednesday). Anyone have any idea how long they take to acknowledge receipt of the complaint and what their next steps are in resolving? Thanks in advance.
Natwest overdraft charges offer
Hi to all, apologies if this is in the forum but I’m hoping someone with experience can help me? I have been significantly overdrawn with Natwest for the last 10 years after being pushed into a £9k overdraft which I could never get out of due to a number of personal things that happened to me over the years. I was getting…

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MSE News

MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.

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Reclaim bank & credit card charges

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