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Vueling declined payments is this a new airline scam?
Can any one help me to understand rules on declined payments and disputed payments? I am still trying to resolve the fact that the Halifax paid Vueling 2 times for flight bookings for which I received no booking codes. I told the story in an earlier thread. But to recap. Vueling airlines website said I was buying the last…
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Direct Debit Indemnity claim refused by First Direct
My kids school bus service provider had its license revoked by the Traffic Commissioner for persistent safety and other breaches on 30th January, effective 31st March (so the kids could get to school until term ends).The company immediately put out a message saying it would appeal the ruling and would continue to provide…
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Nationwide FlexPlus Letter 18.01.24
Today I’ve received a letter from Nationwide titled ‘Please consider if you need to take action as a result of this letter’. Basically, between May 2018 & April 2023 I (and I’m sure many others) have not been receiving annual letters detailing account benefits, changes and amendments - technically they have changed a…
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Issue with Samsung refund
Hi all, Apologies in advance if I've posted in the wrong thread. I've read some old posts dating back a few years but couldn't find the advice I was looking for. Basically I bought a phone and it was defective and I sent it back for a refund. Samsung were taking a considerable amount of time to refund me and when the cut…
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Bank charges on death
I have received a letter which says that the bank has refused payments which were called for and imposed charges on the account of a deceased family member. When the bank has frozen the account should they be doing this? Also, the letter says ‘in future you must ensure that there is sufficient balance on your account to…
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Elderly friend scammed by fake Nigerian website. I have tracked down their bank account...
I am not terribly sure if this is the right forum for my post, but I am posting it here anyway. Other posters were incredibly helpful on a plumbing (!) issue I had, so I feel confident I will get some helpful replies here. Basically, a very dear, retired, very elderly friend of mine has been conned out of a large sum of…
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What should I do with item credit card company have refunded
Bought something online, tried to send it back. Company ignored my emails so I contacted my credit card company who duly refunded me. They still havent been in touch with details of how to send it back, theres no address on the website just an email. How long do I need to keep the item I don't want before disposing of it?…
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S75 and theatre tickets
I went to the theatre yesterday and as soon the show started, liquid started dripping through the ceiling above and throughout the entire first half I was covered by liquid like a light drizzle. This really detracted from the show because I was trying to get help from the steward during the performance and had 4 different…
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Lloyds monthly charge
Bit of a long story. Trying to help a cousin who lives a distance away and has fallen on hard times. He's on UC, struggling last 2 years. I send food parcels at times and try to advise and help in lots of ways. I won't go into all of them but though he's intelligent I think he's quite dysfunctional, and by the sounds of…
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Old mobile bill affecting credit file.
A friend of mine is looking to get a mortgage but cannot due to a credit file blacklist that has been imposed by O2. A few years ago his son racked up a large bill on a mobile game which he did notice until after the 14 day cooling-off period. He has contacted apple and o2 multiple times for a refund but has sadly been…
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Financial Ombudsman Claims
Since following the debt camel site and raising multiple affordability complaints, I have recently come up against the six year issue several times; it is like companies use this clause to their advantage and as the Financial Ombudsman Service (FOS) Investigator have favoured the company, I have requested that it has been…
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PokerStars refusing refund, as are PayPal
This may be the wrong thread, but I couldn’t find a more appropriate place to put this: I recently signed up to PokerStars having played a lot of free money tournaments previously on another app. When signing up there was no mention of a requirement for personal financial information, something I would have refused, just a…
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Direct Debit Indemnity for a closed bank account
Hi all, Does anyone know whether closing a bank account means the bank do not have to support a direct debit indemnity claim? The direct debit in question has been paid every month for 13 months, but turns out it wasn’t my bill (water). my new bank that I switched to have raised 8 of the payments with an indemnity claim no…
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My gullible friend lost $75 to a swishing attempt on his Paypal account: Crafty scammer tactics!
Just received a text from +441677423518 stating my PayPal is blocked for "security reasons", apparently I bought something from a website that is flagged as a fraudulent site. They're asking for a $75 "unblock fee" and want me to call +447500936299. 🚫📵 Scammers are getting crafty. When I log into my account it seems all is…
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Indemnity clawback direct debit
So basically what i would like to do is a direct debit indemnity clawback however for the period i want to cover I have since moved banks and have been moved a few months now! Does anybody know if it is possible to do this with a now closed account and have the money forwarded to your new account please 🤔🤔
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Fraud paid From Debit card
Hello, I have been a victim of fraud, i bought the tickets for qatar airways online, and the person was using the name of the website e-dreams due to which the person asked our card details and I told the person and paid for the tickets of £800. my conversation with the person was on whatsapp and after the payment he…
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Methods, tricks to deal with a continuous payment authority (CPA
The CPA, Recurring card payments is explained in herehttps://www.moneysavingexpert.com/banking/recurring-payments/e.g If you've given your long debit or credit card number when paying for a subscription or other repeat service, it's likely you've set up a continuous payment authority (CPA). Unlike DDs and SOs,The CPA is…
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coop bank failure
we had a coop bank account in 1992 -95 , i got made redundant and the account kept going into overdraft , from what i can remember around £3000 in total charges now my new wages kept going in but were nowhere near to keep up to date with charges of £75 month and interest arrears , paying out around £400 month, we ended up…
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How far back can bank charge claims realistically go back?
Hi, have only just recently realised that I may actually have been put into hardship years ago due to ongoing back charges after "reminiscing" about my younger years with friends. The MSE site says 6 years is the statute of limitation, but people have had success for older claims. Mine would be much further than 6 years…
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Tax on Compensatory Interest
I am wondering if there is a way to reclaim the 20% deducted from the Compensatory Interest I received after a successful award from Natwest? Natwest were ordered to refund all interest charged, and this included the 8% Statutory Interest. They deducted 20% tax from this, but would it be possible to reclaim this from HMRC?…