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Help please
I'm sorry if this is in the wrong place I changed banks recently and provided two digits the incorrect way around it my employer, my wage obviously didn't go into my new bank. I've spoken to employer who state the bank I'm with need to look into it, but my bank are flat out refusing to, telling me my employer needs to look…
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Income and expenditure
I have been referred to Money Wellness by Step change to look at DRO or bankruptcy. I am in a deficit on the income and expenditure but when going through the expenditure it is coming out I am in a surplus with Money Wellness. They said it is because of my childcare costs. My average childcare cost is £400. Some months…
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Facebook, PayPal and a hacked account that ran ads.
Not sure if this is the right forum but wondering if anyone could help or been through similar. A few weeks ago my Facebook account was hacked, I had a business page attached to it which I hadn't used much in a long time but had a Meta ads account I used mainly for Instagram. The hacker got into my account and set up some…
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Can I get a refund?
I have tried to claim for flights we have had to cancel because of new medical condition (and not covered by existing travel insurance) and flight operator terms state 'we do not provide any refunds' so credit card has said can't get a refund through Mastercard chargeback scheme. Can I now request a refund through 'clause…
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unexplained £200 charge
Booked a property in March. Owner failed to grant us access and Booking.com cancelled and refunded the cost.However while I was checking that monies had been returned I noted that initial payment had been put back into account bur there was now a charge of £ 201.21 being lodged against my credit card being claimed by…
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Bank charges letter
I just came across this thread. So in March 2020 I left a job after 6 years. The job I went to suddenly changed as it was affected by the pandemic. I was very worried about my job security. The 1 week that you had to have been in employment to be eligible for furlough, I had opted unknowingly to have 1 week unpaid leave…
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TEMPLATE
Hi I recently read about reclaiming bank charges on MSE was there a template letter for doing this? If not, can anyone give me the link to this article. It was recent and on the same email as reclaiming PPI for car finance. Thanks
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Calculating compensation for incorrect Early Repayment Charge
The bank has contacted me to say they incorrectly applied an early repayment charge on a mortgage I repaid early. (it was apparently for them to take it because I took out a mortgage with them for a different property 2 weeks later). They have offered to repay the charge plus interest (8%). The charge, approx £5,500, was…
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£1000 claim back
Hello everyone out there my question is in 2020 I was to be married covid cancelled our wedding and we booked for Feb 21 the venue went into administration and folded, we lost our £1,000 deposit the accountancy firm taking over back then that we would potentially loose our deposit they have sold the property for 4.5…
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Unhappy with offer from NewDay, claim was made through The Claims Guys
Hi all, I recently put through some claims with The Claims Guys acting on my behalf for irresponsible lending from several NewDay credit cards. All of which are defaulted due to financial difficulties. I have received an email from The Claims Guys with an offer from Opus Card which states they will be crediting my Opus…
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Bank Fraud Queries
Does anyone know how to speak to someone at Bank of Scotland Fraud claim queries team?
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Bank error - any guidance welcomed!
Perhaps not quite the right page to post this on but looks to be the closest match and I am a newbie to the forum! I have access and look after two accounts for a family member. When checking online banking I noticed a couple of days ago that one had been emptied and the money transferred to the second. I knew I didn’t…
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Fee (from company not bank) to pay be direct debit
My leasehold management company has started charging an annual fee to pay by monthly direct debit instead of paying full quarter invoices. I’ve complained but they are maintaining charges because they have this clause in the invoice “CHARGESPayments outside of your Lease / Transfer will incur a charge to RMG for…
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Newbie needing help on potential refund
Hi all, I am new here so apologies in advance if I am annoying anyone! In late February, I decided to enrol on a barbering course with an academy. This was for a proposed flexible and unconfirmed starting date in March 2025. This date has not been advertised on their website yet, only closer dates this year. I paid £3200…
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Cheque from NatWest, Gordons property lawyers
Hello everybody. I have just received a check from Gordons property lawyers acting for NatWest. We remortgaged several years ago and received a very vague letter and a cheque saying funds remained on our account and recommending we seek independent legal advice from our own qualified legal advisor. We haven't got a clue…
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Can’t pay credit card off due to intrest!
Hi As an OAP I’m finding it hard to pay off my credit card due to the interest they put on my card. I’ve been told you can transfer to another 0% card where you can just pay back the money you have used not the interest that has built up. Can anybody help a worried OAP couple..? Thank you
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Debit card chargeback for failed freight delivery
Hi, I used my bank card to pay for a freight forwarder in dubai to deliver a personal shipment around 70kg.Well, I don't know what happened with the paperwork, but customs refused to let it through, and the shipment has been sent back to the freight forwarder. Now I have to get a relative to collect from the forwarder and…
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completed IVA
My IVA was completed 7 years ago. The practitioner is no longer on business. 15 years ago I took out a car loan. I have just received a mail to say that I was overcharged on the loan and I am due a refund. The mail also stated that if I was in an IVA in the past I might have to pay this refund to the IVA as a windfall.The…
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Banking errors and compensation
I opened a cash ISA account with bank X to be funded by old matured ISA money from bank Y and Z respectively as secure ISA transfers I requested bank X request from bank Y the full balance of £40,000 plus the closing interest to close the bank Y matured ISA account. I also requested bank X to request 50,000 as a part…
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Studio catalogue refund
Just seeing if anyone else has had this. I got a letter today from Studio (catalogue) saying that i was due a refund because they had failed to do proper credit checks. This is an old account and for a couple of hundred pounds. Has anyone come across this?
