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Hi I recently read about reclaiming bank charges on MSE was there a template letter for doing this? If not, can anyone give me the link to this article. It was recent and on the same email as reclaiming PPI for car finance. Thanks 

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  • dunstonh
    dunstonh Posts: 119,556 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Hi I recently read about reclaiming bank charges on MSE was there a template letter for doing this
    Reclaiming bank charges (overdraft) ended in 2009.  The old article is still on site but obviously no longer valid.

    Packaged bank accounts can still be complained about but the banks and FOS reject 9 out of 10 of these.   

    Current financial hardship cases are still looked at but on a personalised basis and typically involve a phone call and evidence gathering.   Not really suited for template.

    What bank charges are you referring to?


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Nasqueron
    Nasqueron Posts: 10,620 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    dunstonh said:
    Hi I recently read about reclaiming bank charges on MSE was there a template letter for doing this
    Reclaiming bank charges (overdraft) ended in 2009.  The old article is still on site but obviously no longer valid.

    Packaged bank accounts can still be complained about but the banks and FOS reject 9 out of 10 of these.   

    Current financial hardship cases are still looked at but on a personalised basis and typically involve a phone call and evidence gathering.   Not really suited for template.

    What bank charges are you referring to?


    MSE still periodically put this on their weekly emails, not sure why really. It's the usual "joined up" thinking like taking money back from councils then putting in pothole complaints because the road wasn't repaired because the council has no money, because it's been paying money to their residents 

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • fatbelly
    fatbelly Posts: 22,863 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    https://www.moneysavingexpert.com/reclaim/bank-charges/

    All the template letters you need should be in that article
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