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Reclaiming from SafetyNet Credit
Quick question: anyone successully reclaimed interest from SafetyNet Credit? And if so, what was your strategy? Thanks.
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PayPal credit fees
I received a payment credited to my PayPal credit account approx £1000 as they said I had been inappropriately charged fees and charges when they reviewed my account. I received this email in Dec 22. What they did was apply the £1000 credit to my PayPal credit account which I feel is unfair given they have left me short of…
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Hidden transaction charges not explained
My bank Nationwide has received a payment to my account from overseas through CHAPS and they have confirmed they have received the full amount. The amount they have entered into my account is £30 less. There is no explanation of any charges or anything appearing on my account to justify the missing £30. I have had other…
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Goods after chargeback
What happens to the goods after a chargeback is given ? How long must you legally keep them for ? Thx
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DCBL chasing for their fee - even though payment plan with Allegiant has been settled
Allegiant recovered fees from a credit card I held, and monies were paid direct to my bank. Unfortunately once monies hit my account my bank withdrew my overdraft. I therefore had no funds to settle Allegiant's invoice. I confirmed to them i would pay monthly - with the last payment being in October 2022. I changed jobs in…
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Claiming money for purchase that is still under warranty
Hi all, I was wondering if someone could give me some advice. I bought an e-bike online in April 2022 so it is still in its first year warranty with the company I purchased it from. The issue is, the bike has stopped working (electrical issue), and all the seller has done is give me the email of the bike manufactuer to get…
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Claiming back car insurance Two years
I have been charged twice in 2 years when i didnt own the car First time i missed the fault and paid This time I rang and they refunded this years They now want a form stating i wasnt the owner at the time Can i claim of my credit card. Whats best thanks
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Fees taken but not show on receipt
I booked a holiday with a booking company. There was also a 'gratuties' charge which I could pay up-front or at destination; I decided to pay it up-front with the holiday and I paid with a credit card. Subsqunetly they sent me a receipt but silly me did not check it carefully. They had put teh full amount on the receipt…
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Can I get refunded for a recurring subscription on an expired debit card?
Hi folks, I used to have an xbox subscription paid via debit card. I got rid of the xbox years ago and the debit card expired in 2016. Today I noticed I have been charged yearly for xbox live ever since. I've since discovered that continuous payments continue to work even if the original card expired (lesson learned). I…
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Daily overdraft charges
Hi everyone ca\n someone please advise me if you ever tried claiming back charges for an ARRANGED overdraft? i've been living in my overdraft for years. and for years i have been paying charges. The struggle is real at the moment. I never get out of my overdraft. I get charged £1.60 daily which works out nearly £50 a…
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Natwest Student Loan interest and fees spiralled - causing debt
I had a Natwest Student Overdraft 10 years ago somewhere between £700 to £1000, and was originally paying back at £100 a month for a bit, then reduced to £50 a month for 2 years and eventually £10 a month for 7.5 years ( I forget I set up the payment!). So I can see from my current bank that I have repaid £2500 into my…
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Withdrawal from Paypal balance to bank, was reverted, but never received it.
I am asking if anyone has any advice to help me with this, because I am at my wits end and don't know what to do now. Over 2 months ago, I withdrew £3400 from my Paypal balance to my Revolut account. It was immediately reverted. I never received it back to my Paypal balance. After many conversations with Revolut, they…
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Does the bank have to remove subscription's (CPA) if requested?
About 4 weeks ago I noticed two subscription's on my HSBC bank
account. No money has been taken from them and I have never made any
arrangements for these subscription. The two retailers involved claim to have no knowledge of them. HSBC claim they have no authority to remove
them and its down to me. I read on MSE that The…
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How long for Barclaycard to acknowledge complaint?
Hi guys, As subject title. I wrote a complaint letter and posted it to Barclaycard at their complaints address (by recorded delivery - was signed for last Wednesday). Anyone have any idea how long they take to acknowledge receipt of the complaint and what their next steps are in resolving? Thanks in advance.
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Natwest overdraft charges offer
Hi to all, apologies if this is in the forum but I’m hoping someone with experience can help me? I have been significantly overdrawn with Natwest for the last 10 years after being pushed into a £9k overdraft which I could never get out of due to a number of personal things that happened to me over the years. I was getting…
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Refund not coming
Hi, we booked to attend a festival in September 2020. Paid for event in October 2019. The event was postponed in 2020 to be redone in 2021. It was the cancelled weeks before in 2021. Refund was offered, upon application, which we sent off. Since last September nothing has shown up. We are of many trying to recover our…
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Template letter
Hi. I'm not sure if this is the correct category for my query, but here goes anyway. My bank, Virgin Money, refuses to reimburse me any of the £18,500+ I lost to scammers through a combination of Authorized Push Payment Fraud (APPF) and the use of my debit card. My next step is to make a formal complaint to the bank. Is…
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PayPal credit and confusion helppppp
Hi so I have a slight tale of woe.... This all started in Nov 2019 where I purchased a TV from samsung for just over 2k. Fast forward to july 2022 and that tv has now gone pop and is no longer working. Clearly a tv should last longer than this and even the samsung authorised technicians agree. Samsung flat out refuse to…
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Claiming back unarranged overdraft fees
Hello, i have just seen that you can claim back for bank fees. About 5/6 years ago I was constantly in my overdraft and paying fees. It was when contactless was fairly new and you could use it 3 times without the money coming out of your bank for a couple of days, as i was 18 i used to use it all the time with no money in…
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Attempting to claim back packaged bank account fees
This discussion was created from comments split from: Reclaim Bank & Credit Card Charges sticky.
