Fees Refund on a Card with Debt Collection

1 Post
Newbie
Hello all,
I have just received a letter from Barclaycard stating that there is a substantial refund due for fees, late charges and interest that was applied in error. However, the balance is with a debt collection agency and Barclaycard state the refund will be paid to them rather than to me.
I would have thought that the refund should come to me as I had the contract with Barclaycard and those charges were made against my account.
I have just received a letter from Barclaycard stating that there is a substantial refund due for fees, late charges and interest that was applied in error. However, the balance is with a debt collection agency and Barclaycard state the refund will be paid to them rather than to me.
I would have thought that the refund should come to me as I had the contract with Barclaycard and those charges were made against my account.
Can anyone advise whether I stand a chance of receiving the refund myself?
Thanks in advance.
Thanks in advance.
0
Latest News and Guides
Replies
As it appears they have sold it on, they will pay that compensation to whoever now owns your account, thus reducing your outstanding balance.
So different remedies, but the same result.
“A man who pays his bills on time is soon forgotten. - Oscar Wilde"
“If you owe the bank $100 that’s your problem. If you owe the bank $100 million, that’s the bank’s problem.” -JPMorgan Chase"
"I don`t trust Bankers, I don`t trust Banks, and I don`t trust you. -Private Frazer"
For free debt advice, contact either : Stepchange, National Debtline, CitizensAdviceBureaux.