leagality

Barbara1938

i came across a link on facebook for reclaiming bank charges put my name date of birth and phone number then it asked me for my bank details alarm bells rang and i came off the site. then i had phone calls asking for more information which i have not given made excuses that i was going out etc ignored other phone calls thinking the legal company would give up. then i had a phone call stating that money had gone into my account i checked and it had, then they stated they wanted £520 for their service i have not payed them because i did not ask them to do this , i have not signed anything. The link on fb i came off straight away because i thought it was a scam. Where do i stand i don't see why i should pay them

[Deleted User]

Most people who respond to ads on Facebook end up signing up to things by clicking links they shouldn't.

Ask them for a copy of the contract so you can see where you stand.

The_Unready

How did money just turn up in your account if you hadn't given them the account details?

[Deleted User]

Do you actually mean bank charges (as you cannot "claim" these) or for a packaged account? 

If it was a packaged account that you had with the bank and still bank with them, it's likely the claims firm sent the complaint in anyway and the bank paid out to you.

Sandtree

Barbara1938 said:
i had a phone call stating that money had gone into my account i checked and it had

How much as gone in? What was the method of deposit? Who was the payer?