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Debtfree2024
Posts: 34 Forumite

Hi,
I made a due payment to my PayPal account the other week, however it stayed in ‘pending’ and has only just cleared today. However in the meantime PayPal kept taking the same payment from my bank account two more times, this has not been returned to my bank account. I contacted PayPal and they said as soon as the original payment clears the additional funds which were taken from my bank account would be available in my PayPal account to withdraw, however I have checked it and this isn’t the case as my balance is now just back to £0. I’ve contacted them again and have checked over my bank statements and the payments definitely haven’t been returned. Has anyone else had any experience of this issue?
I made a due payment to my PayPal account the other week, however it stayed in ‘pending’ and has only just cleared today. However in the meantime PayPal kept taking the same payment from my bank account two more times, this has not been returned to my bank account. I contacted PayPal and they said as soon as the original payment clears the additional funds which were taken from my bank account would be available in my PayPal account to withdraw, however I have checked it and this isn’t the case as my balance is now just back to £0. I’ve contacted them again and have checked over my bank statements and the payments definitely haven’t been returned. Has anyone else had any experience of this issue?
0
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If they are holding the balance, it's normally a 24 hour or so period to clear it and release the hold on the funds0
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