Unauthorised Payments

garcon6
Forumite Posts: 481
Forumite


I recently checked my bank statement and I noticed some unauthorised payments being taken out quite often. Went to Barclays and I was able to get this refunded. As recommended by the bank, i downloaded the APP, so i could keep a closer eye on whats being taken out. One of the unauthorised payments was for £29.99 monthly and i just checked and it started July 2020. I think there is a cut of one £120 days, is there a procedure for me to get my money back. As it's about two years, its nearly £700. I know I should have checked my statements.
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Comments
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Who are these payments to ?0
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SUPERPROF- STUDENT PA, that’s what has been appearing on my statement. Can see it quite clearly on Barclays mobile app.0
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The chargeback limit is 120 days yes, but seems like you were signed up for a service, whether intentional or not, you can dispute them but it's a bit strange to only just notice0
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I never check my statement, generally leave it to one side.0
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Looks like it is an on line tutoring service - ring any bells ?Their payment terms seem to make it difficult to accidentally sign up
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Don't leave statements to 1 side.
Looks like a service you've signed up for.2 -
I never signed up to any tutoring services. It has been reported to Barclays fraud team. All payments refunded. Now I’m checking my statements more often.1
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garcon6 said:I never signed up to any tutoring services. It has been reported to Barclays fraud team. All payments refunded. Now I’m checking my statements more often.
Now I have my banking app on my phone and check my statements twice a week. It's quick and easy to do and I know exactly where my money is at all times. I don't even think that's OTT either.. . .Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.0 -
Also I out that I was paying for a subscription £14.99 for the last two years. Luckily still had the email confirmation and it was refunded.0
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