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Confused with rail delay claim ThamesLink
Hi, Can anyone advise please on what to claim from ThamesLink for a delay of just under 2 hours please? I purchased 2 return tickets for myself and my husband using a 2 together rail card - the return journey from London to Cambridge was the part of the journey that was delayed. I paid £31.05 by Paypal for this leg of the…
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Friends & Family Railcard - different adult cardholder on return journey
I am looking at buying a F&F Railcard - and travelling Glasgow --> London with my two kids (both are >5 y.o. and <16 y.o.). My wife will travel down with them as one of the two main adult railcard holders. I will then travel back a week later with them as the other main adult railcard holder. Can it be different named…
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Recommend helmet cam for horse rider
There's no forum section for me but I thought cyclists could help I often get bothered by out of control dogs and actually got attacked last week and the owner just gave me abuse, never even asked if my horse was OK (thankfully he was). Reported to police, they found the dog owner and 'spoke with him' but with no evidence…
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Train travel by any permitted route
The terms for a train ticket I am intending to buy state that it is valid via any permitted route, which is a fat lot of use - they need to tell me what is permitted, not just say that you can do what we permit. Is there a website I can use to determine what is permitted and what isn't? You would think it would be possible…
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Can I claim Delay Repay compensation for both of my affected tickets separately?
A broken rail caused some chaos for the trains on Tuesday evening. I ended up waiting, then having to take a circuitous route home. What's interesting is that I had booked the journey as two separate tickets; return from A to B, and a separate return from B to C. The return journey from C to B was 78 minutes late, but due…
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lightweight bicycle helmet recommendation
Im looking and there is so many I have no idea what to pick. I need something perfect during hot days so well-ventilated but most importantly something thats safe and my brain wont leak ;) if ,god forbid, I ever have an accident. I can see brands like Exclusky ,Raleigh, Rockrider which costs about £20 that seems a bit…
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London Region PAYG Contact Extensions for Rail ("Project Oval")--rail fare pro's and con's.
Kicking off a ongoing thread to track and discuss the pro's and con's of London Region PAYG travel using contactless, as further expansions are starting again (under the name "Project Oval"). There is a plan to enable more stations this year (2024) under phase 1. Note this is payment card contactless/mobile wallet…
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Northern Rail “duo” ticket.
So, the other day I went on the Northern Rail website, and did a return booking for two people. It was for Manchester to Southport, and in the box filling exercise, it offered a “duo” ticket. Amongst the rules laid out, it stated that the two people must travel together. The saving against two single return tickets was…
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Claiming mileage in lieu of a cancelled train.
During the week, I bought a return ticket from Weymouth to Winchester.
The return journey did not happen due to a lineside fire that knocked out signalling
(I believe). All the boards were showing delayed or cancelled service. The announcement on the PA at Winchester was to take the
next train to Eastleigh and alight…
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Using freedom pass beyond zone 6
Sometimes I do a journey beyond zone 6. The ticket office can issue a ticket from boundary zone 6 but often is not open. Neither the machine nor the online system can cope with boundary zone 6 so I worked out the last station in zone 6 and have been buying a ticket from that station to my destination. recently a friend…
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Can I take a mobility scooter on an Avanti West Coast train?
Trying to book rail tickets to London and back. Got a good advance price booking direct with Avanti but seats are limited. But, we need to take a mobility scooter with us and I cant find out if we can do so. When I google it says it depends on which company it is and there is nothing on the website to advise. Cant find a…
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E-bike recommendations after trialling Raleigh Motus Tour 2020
Hi all, I've been trialling a Raleigh Motus Tour 2020 for a few months and now looking to buy an e-bike via cycle to work. Would appreciate any recommendations I use it for a short commute which is up/down a steep hill and potentially for a bit of summer leisure cycling with a child seat on the back. Secure storage at work…
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Reclaim Expenses for Taxi due to cancelled train journey
Hello all, hopefully someone can share some knowledge on this: last Sunday (23/6) we were travelling back from Brighton to Weymouth by train, as anyone who was doing similar will know, there was a signaling failure in Southampton which meant no trains could pass through. Our first train (Southern) therefore terminated at…
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Clarification on refund/compensation for cancelled train
I recently had to catch a later train as the one I was booked on was cancelled. This naturally meant I arrived at my destination a good hour later than I should have. When I tried to claim for this I wasn’t able to. Essentially the train provider was saying that because I agreed to travel and the train I did catch wasn’t…
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Problem with applying for 60+ Oyster card
I tried to apply today and it’s only giving me access to youth and apprentice version. Has anyone experience this and what did you do.? I’ve contact their customer service and I’m awaiting a call back. Help
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TFL cancelled contactless card activity
My hubby lost his debit card, we noticed many fraudulent transactions which the bank refunded and stopped the card with replacement in the post. However, its still being used on the TFL network (we can see this in the TFL account the card is linked to) and googling it tells me TFL use an offline payment system so it isn't…
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£2 cap vs academic year 24-25 pass
My son (11) needs to travel by public bus to school. The academic year pass is about £750. There is a £2 fare cap until Dec 24, which I’m told includes return tickets. If this is extended again to the full year, it’s a definite saving to stick with buying return tickets. If it increases to £2.50 (it was going to increase…
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London Santander Cycles Free Sundays in June
Free 30 minute cycle rides on Santander cycles in London on Sundays in June 2024. As many per day as you like Free to anyone despite the press release title which says "Londoners". Just enter the discount code CYCLESUNDAYS online or at the payment terminal. It's not clear if rides will be free if you already have a…
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Official MSE guide discussion: Oyster and contactless card refunds from TfL
Hello there forumites, I was updating the Oyster card and contactless cards refunds from TfL guide and noticed the original forum thread for it had closed, so I've created a new one. Please use it to discuss all things related to reclaiming money lying around on old cards, getting refunds for delays and reclaiming for…
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Best tube station for Wembley exit
Hi all. I'm taking my daughters to a concert at Wembley next month and I'm aware that getting to the main station (Wembley Park?) can take hours as it's crammed with so many people. Can anyone advise on which other nearby stations are easy enough to get to and how far they are please?