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Railcard fine
Trying to get some advice about an issue my son has. I purchased a young persons railcard for him, he bought a ticket using the railcard to travel to work but when asked to show the railcard during his journey couldn't login to the app as he had forgotten the password. The inspector took his name and address. This happened…
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Rail Fare increase starting 5th march
How can we check the rail fare price? I search online in thetrainline, the price after 5th march is the same. Does the price change effect from 5th March?
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Tfl weekly cap
Hi I am visiting London for a week on Friday and I've had a look and I know they do a daily cap on contactless cards. I have seen they also do weekly caps. However the weekly cap looks like it's from Monday to Sunday so this would not work for me would it. Ideally would like to avoid paying for Oyster card but might have…
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Delay Repay: Cancelled, so took an earlier train?
My intended train was cancelled because of infrastructure problems. An alternate valid train was about to leave when I realised this at the station, so I hopped on it. But had I not been so lucky, I would've been delayed nearly 50 minutes. I will have scanned my tickets at both the departure and arrival station. Is my…
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Trainline Refunds - lack of
I booked 2 journeys through Trainline both of which were disrupted by delay or lack of seating, in 1 case by 10.5 hours, and in both cases Trainline has said it is not responsible and referred me to the train operator. In both cases again the train operators have referred me back to Trainline. Catch 22!
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Train commute from York to Leeds: what's the cheapest deal?
Hi there everyone! I will move to York in a couple of weeks, and I was trying to figure out the cheapest way to commute to Leeds via train. I'm used to commute within West Yorkshire - using the Mcard - but since York is North Yorkshire, that option is no longer available. I can get an annual corporate season ticket,…
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Avanti delay
Hello all i recently bought a return ticket, paying for the flexibility of two train companies. on my return journey, the two fast avanti trains were cancelled which meant I had to catch the slower, non-avanti train and set off earlier than anticipated to get back on time. It effectively took out my options. can I claim…
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Oyster 60+ and train travel from Victoria to Gatwick airport
I will very soon be eligible for a 60 + card but not for a couple more weeks. In a chance conversation with someone who had the card, I was told that it allows travel from Victoria to Gatwick Airport (Southern Rail not Gatwick Express) but, on the return journey, it is necessary to pay for a ticket as far as East Croydon.…
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London underground with kids
Quick question on going on the tube with kids. I understand that my 3 and 5 year old can travel for free with a paying adult, but how does it that working in practice? Do I just tap myself in and walk through the barriers with them, or do you have to go through one of the manned gates? Not sure if they have sensors that…
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Do i have a case?
I was left stranded at an airport on a rail strike day at 19.30 in the evening. No means of getting home that day so i booked a taxi and a hotel. Northern Rail are refusing to reimburse me stating and i quote. Thank you for contacting Northern. I am writing in response to correspondence received 2nd February regarding your…
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Oyster Card refund
I have an Oyster Card. I don't live in London and haven't used it for 4 years. There is over £10 on the card. I don't plan to go to London. I was hoping to obtain a refund. The customer services phone line asked me to go online. I went online, created an account but was unable to register the Oyster Card as I have not made…
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Greater Anglia £10 London deals.
Copied from a local Facebook group CHEAP TRAIN TICKETS!! >>>In case of interest for work or half term - £10 return tickets for any train arriving in London after 10.00am until 26th March. Children can travel for £2Greater Anglia has a sale on. They call it ‘Hare Fares’.Book using the Greater Anglia app (not Trainline).…
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Megatrain and EMR
Does anyone know if East Midlands has stopped offering Megatrain deals? Searching Chesterfield to St Pancras now suggests a bus from either Sheffield or Mansfield. It's a shame if they have, as it was a good way to make longer train rides more affordable, at times of the day when the train's are fairly empty.
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Delay Repay
New licence conditions were issued by ORR which took effect rom 01/04/2022. These required Train operating companies to publish data about these payments every three months and feature it prominently alongside existing Delay Repay stuff on their websites. As of today Cross Country haven't done it and GWR has just put up…
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On line train booking - recommendations?
Sorry to be a less inexperienced rail user. Planning to travel within the UK a fair bit for hiking and bike packing. Next trip involves travel which is over 3 months away so the tickets are not yet out. (Perhaps even industrial action may have ended by then). However, testing with some earlier dates using various sites…
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Has anyone had an experience getting a refund due to the railway strikes?
Hey! So I'll start off saying I'm so unlucky when it comes to train journeys it seems! Not relating to my issue but my last train journey to the airport was was July 27th 2022 and 2 days prior we had severe heat weather warning and all trains cancelled. Unfortunately taxi's were all booked up and I had to settle for £150…
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Avanti Advance tickets
Hi everyone, It's another Avanti one! Just looking for some advice really because I'm sure I can't be the only person in this position. For work, I travel into London from Macclesfield once a week, every Tues. I pay for this travel personally - I suppose I think of it as my tax for a Southern salary, although that salary…
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Train ticket question
If I book a ticket to travel from A to C and then discover that the train stops at B which happens to be more convenient than getting on at A, is that allowed? I've tried looking online but can't find a definitive answer
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Train strike refund - two train companies
I'm hoping someone can help as I have a train strike refund query. Over Christmas we had return Advanced train tickets booked from York to London on LNER and then from London to Southampton to visit family. Booked separately through the individual train company websites. Due to expected disruption due to the train strikes…
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Penalty Fares
New regulations come into force on 23 January 2023-- but I have seen no advance publicity at stations or on websites. We need a single user friendly document to cover everything in one place, so that forgetful pensioners like me, know what to do when they are confronted with a PF. I think it is time for a new MSE review of…