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Oyster Card refund
I have an Oyster Card. I don't live in London and haven't used it for 4 years. There is over £10 on the card. I don't plan to go to London. I was hoping to obtain a refund. The customer services phone line asked me to go online. I went online, created an account but was unable to register the Oyster Card as I have not made…
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Greater Anglia £10 London deals.
Copied from a local Facebook group CHEAP TRAIN TICKETS!! >>>In case of interest for work or half term - £10 return tickets for any train arriving in London after 10.00am until 26th March. Children can travel for £2Greater Anglia has a sale on. They call it ‘Hare Fares’.Book using the Greater Anglia app (not Trainline).…
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Megatrain and EMR
Does anyone know if East Midlands has stopped offering Megatrain deals? Searching Chesterfield to St Pancras now suggests a bus from either Sheffield or Mansfield. It's a shame if they have, as it was a good way to make longer train rides more affordable, at times of the day when the train's are fairly empty.
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Delay Repay
New licence conditions were issued by ORR which took effect rom 01/04/2022. These required Train operating companies to publish data about these payments every three months and feature it prominently alongside existing Delay Repay stuff on their websites. As of today Cross Country haven't done it and GWR has just put up…
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On line train booking - recommendations?
Sorry to be a less inexperienced rail user. Planning to travel within the UK a fair bit for hiking and bike packing. Next trip involves travel which is over 3 months away so the tickets are not yet out. (Perhaps even industrial action may have ended by then). However, testing with some earlier dates using various sites…
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Has anyone had an experience getting a refund due to the railway strikes?
Hey! So I'll start off saying I'm so unlucky when it comes to train journeys it seems! Not relating to my issue but my last train journey to the airport was was July 27th 2022 and 2 days prior we had severe heat weather warning and all trains cancelled. Unfortunately taxi's were all booked up and I had to settle for £150…
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Avanti Advance tickets
Hi everyone, It's another Avanti one! Just looking for some advice really because I'm sure I can't be the only person in this position. For work, I travel into London from Macclesfield once a week, every Tues. I pay for this travel personally - I suppose I think of it as my tax for a Southern salary, although that salary…
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Train ticket question
If I book a ticket to travel from A to C and then discover that the train stops at B which happens to be more convenient than getting on at A, is that allowed? I've tried looking online but can't find a definitive answer
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Train strike refund - two train companies
I'm hoping someone can help as I have a train strike refund query. Over Christmas we had return Advanced train tickets booked from York to London on LNER and then from London to Southampton to visit family. Booked separately through the individual train company websites. Due to expected disruption due to the train strikes…
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Penalty Fares
New regulations come into force on 23 January 2023-- but I have seen no advance publicity at stations or on websites. We need a single user friendly document to cover everything in one place, so that forgetful pensioners like me, know what to do when they are confronted with a PF. I think it is time for a new MSE review of…
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Strike/Cancellation Rights: 2x Single vs 1x Return
Hi, I want to book train tickets for a trip to London in March and book in advanced while the prices are reasonable. LNER are only offering Advanced Singles for outwards and returns. If there is a train strike on one of the days then I wont travel at all. As I'm being sold 2 singles I'm worried that I wont be eligible for…
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Trainline not refunding as say paper tickets I returned not received
I’m really annoyed with Trainline’s attitude on this one, can anyone help please? 9/12/22 my return journey was severely disrupted by a connecting train being cancelled, I got an email to this effect a couple of hours before travelling. There seemed to be a way round it leaving gig 70 mins early (not good) but in the…
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Train stikes
Does anyone know how long the train strikes are going to be on for because its affecting my job?
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How to change default payment card for Oyster card
OH's Oyster card wouldn't work this morning so I've been tasked with working out why. Turns out it was trying to debit to a card that is no longer active. I've gone in and sorted out the issue and paid for a chunk of credit, but it gave the message at the end of the transaction that future transactions will be debited to…
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National Rail / Cross Country refusing a refund of train tickets purchased < 24 hours ago
Hi guys, Had a mix up with flight arrival times back to the UK and looks like I cannot get a train back from the airport as I arrive late on Sunday evening on Feb 5th. The tickets I booked are for 7pm, and there's no trains available after I arrive back in the country. I tried to get a refund as now I have to drive to the…
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Best value Uber / Bolt / free now & offers
Hi guys, I've heard and also searched for promo codes but found none that work for the above apps. Thus does anyone know of any that work right now? Or I'm thinking have they stopped them during the strikes as people may need to use uber more?
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Senior Railcard rip off
I haven't used my Senior Rail Card for over a year now mainly because of the risk of Coronavirus and government lockdown. I asked for a refund or an extension for the unused card, this is the reply from Railcard There must be thousands of Railcards which have been paid for and not used I hope Martin and his team can…
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London Zone Boundary rail fares--how to buy
Depending on tickets you may already have, for some rail trips into/out of London the lowest cost option is to buy a "boundary" fare aka an extension fare. (prompted by a discussion in the forums in the excellent oysterfares.com website, formerly known as oyster-rail.org.uk) A Boundary fare is where you buy a ticket that…
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Unable to get refund for declassified first class
I had an Advance 1st Class ticket with Avanti a few months back, immediately after departure first class was declassified due to overcrowding. Afterwards I contacted Avanti to see if they would offer compensation and when they replied 4 weeks later, they agreed to refund me half the ticket price which I am completely happy…
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Railcard site and app down?
I've been trying for 24 hrs now to buy a railcard online and also using the app. I've tried uninstalling and reinstalling the app and clearing browser data to no avail. It always falls over at the point you have to log in, even if you're already logged in!! Anyone succeeded with a work around?
