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E-bike recommendations after trialling Raleigh Motus Tour 2020
Hi all, I've been trialling a Raleigh Motus Tour 2020 for a few months and now looking to buy an e-bike via cycle to work. Would appreciate any recommendations I use it for a short commute which is up/down a steep hill and potentially for a bit of summer leisure cycling with a child seat on the back. Secure storage at work…
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Reclaim Expenses for Taxi due to cancelled train journey
Hello all, hopefully someone can share some knowledge on this: last Sunday (23/6) we were travelling back from Brighton to Weymouth by train, as anyone who was doing similar will know, there was a signaling failure in Southampton which meant no trains could pass through. Our first train (Southern) therefore terminated at…
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Clarification on refund/compensation for cancelled train
I recently had to catch a later train as the one I was booked on was cancelled. This naturally meant I arrived at my destination a good hour later than I should have. When I tried to claim for this I wasn’t able to. Essentially the train provider was saying that because I agreed to travel and the train I did catch wasn’t…
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Problem with applying for 60+ Oyster card
I tried to apply today and it’s only giving me access to youth and apprentice version. Has anyone experience this and what did you do.? I’ve contact their customer service and I’m awaiting a call back. Help
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TFL cancelled contactless card activity
My hubby lost his debit card, we noticed many fraudulent transactions which the bank refunded and stopped the card with replacement in the post. However, its still being used on the TFL network (we can see this in the TFL account the card is linked to) and googling it tells me TFL use an offline payment system so it isn't…
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£2 cap vs academic year 24-25 pass
My son (11) needs to travel by public bus to school. The academic year pass is about £750. There is a £2 fare cap until Dec 24, which I’m told includes return tickets. If this is extended again to the full year, it’s a definite saving to stick with buying return tickets. If it increases to £2.50 (it was going to increase…
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London Santander Cycles Free Sundays in June
Free 30 minute cycle rides on Santander cycles in London on Sundays in June 2024. As many per day as you like Free to anyone despite the press release title which says "Londoners". Just enter the discount code CYCLESUNDAYS online or at the payment terminal. It's not clear if rides will be free if you already have a…
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Official MSE guide discussion: Oyster and contactless card refunds from TfL
Hello there forumites, I was updating the Oyster card and contactless cards refunds from TfL guide and noticed the original forum thread for it had closed, so I've created a new one. Please use it to discuss all things related to reclaiming money lying around on old cards, getting refunds for delays and reclaiming for…
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Best tube station for Wembley exit
Hi all. I'm taking my daughters to a concert at Wembley next month and I'm aware that getting to the main station (Wembley Park?) can take hours as it's crammed with so many people. Can anyone advise on which other nearby stations are easy enough to get to and how far they are please?
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Oyster Card now costs £7 non refundable--Best prepaid contactless debit card alternative
Transport for London (TfL) recently changed what they charge to get an Oyster Card to £7, and that's also now not refundable (turned into credit after one year or refunded when you give back the card). Cards bought/issued before the date of change will still be refundable or get the £5 returned in credit (except the…
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electric bikes
Hi. Maybe someone could direct me into better forum for this subject, I have no idea if someone would have enough knowledge here, I'll try anyway. Im looking for a e-bike , I have been reading about it and from what I can see its best if its not more than 20kg but majority is about 25kg. I need something thats good to go…
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Cycle to work end of scheme payment
I am looking at taking up the cycle to work scheme through Caboodle. It mentions at the end of the scheme, were you rent the bike. You can buy the bike. Though it doesn't say how much this would cost. Any idea how this is worked out? Thanks
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Lime bike charges
I am charged for individual bike rides but then I am also charged a "group ride" where a few individual ones are grouped together. I have raised this with Lime but I am not getting a response, other than we are looking into it, and there is no number to call. Over the course of two days I was charged a total of £115! Any…
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Fine for not having a ticket
Hi my daughter bought her train ticket on line in advance, but unfortunately got on the wrong train which was a different company. She was asked to show her ticket which she did then discovered her error . She gave her name and address and a few days later a letter arrived stating she had a fine of £ 50 for evading paying…
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Ferry Travel delays
Are there any standard procedures for recompensing UK Ferry Travel delays? The Isle of Wight is suffering badly from substandard services from it's ferry providers - one of whom at least provide vouchers for complimentary hot drinks for delays of two hours and more, the other - Wightlink - provide absolutely nothing!
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Train inspector took my details, he said company will write back, what happens next?
I went onto a train without a ticket which was a journey from where I live. As I got off there were some official people, a police officer. The official guy who was checking tickets asasked me for my reason which I said I forgot. I said I take the journeys a few times a week. He took my name, address, etc, signature.…
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Re. Flexible ticket from Newcastle to Alnmouth
I am looking at a possible Advance ticket from London Kings X to Newcastle and then a separate Transpennine ticket from Newcastle to Alnmouth. Last time I did a similar trip, I didn't need to buy the Transpennine ticket in advance. Is that still the case?
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Trip.com Railcard Activation
I know that you have to buy a train ticket on Trip.com to activate the railcard but do you know if you have to be using that specific Railcard for the purchase? I don't need to use my Two Together as had already bought the train ticket, however, I do need to buy a different train ticket and will use a different Railcard.…
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Entitled to free hospital transport?
Hi. Not sure if this is the right place for such a thread. My wife and I live in Durham and she's just been sent to London on a random Wednesday morning to chat with a consultant. They couldn't have picked a more inconvenient time but it's been a long, long wait. Can't go down on the Tuesday night because…
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Trip.com - two together railcard
Last year, I bought an online two together railcard using Tesco Clubcard. Both of us had the railcard app on our phones, was provided with a code and the railcard was visible on both phones on the Railcard app. This year I was tempted by the trip.com £12 offer, I was lucky enough to get one of the 50 offered yesterday.…
