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Praise for Shoezone
I bought a cheap pair of croc-a-likes from Shoezone for wearing around the pool on holiday. I left the labels on in case I decided to return them but mis-placed the receipt. I found the receipt later but thought I would be outside the return period. To my surprise, they accept returns and will refund for 12 months after…
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'Reasonable time' for repair of microwave?
How long is a reasonable time for Panasonic to organise the repair of our microwave combination oven?Timeline:It was delivered 22 Feb. After a few times of light use the fan started making an alarmingly loud noise.This was reported to Panasonic on 11 April. On 17 April we had an email saying their authorised service centre…
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"Do you mind if I ask you why"
I had a call from British Gas today and the person had evidently practiced doing their spiel about a free quote for a boiler without a pause, so I had to wait til they'd finished.I then said "Sorry, I'm not interested".They responded with "Do you mind if I ask you why?".So I replied "Yes, I do mind.".They paused a moment…
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Royal Mail Huge Reduction in Compensation for parcels
Be aware that from the Royal Mail price increases on 2nd April, Signed For (Recorded) delivery compensation is reducing from £50 to £20, meaning that items worth between £20 and £50 cannot be sent by that service and be covered for loss in the post. Royal Mail has not made this widely known and it is an underhand change…
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Marks and Spencer partial refund online returns
Has anyone had issues with M & S where return online orders, via Post Office, arrive with them but only get partial refund ( with message online that M&S awaiting other items definitely returned in same order/in one return bag) - so not refunded. NB.Customer needs to check online system or wouldn’t know some refunds in…
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Wine Escape / Cherry Tree Productions
We were meant to be attending a Wine Escape tonight but were warned that it may be a scam, so did some digging. We contacted the hotel that was supposed to be hosting the event tonight (Harbour Hotel, St Ives) and they knew nothing about it. We have also been told that other hotels in the area (The Penventon, Redruth) also…
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Optician Prescription Duration - Am I being ripped off?
Hi all Until fairly recently, I was a member of the Boots Contact Lens Reward Scheme. This entitles customers to several benefits (lenses posted monthly, free after care and lens checks, etc.). However, as my lenses were stock-piling (and you can only postpone delivery a limited number of times), I find it more convenient…
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Medichecks so called advanced blood tests are not of that
Since its unrealistic to ask your GP and the NHS for a very comprehensive blood panel I've been wanting to purchase the "Ultimate sports performance test" from medichecks they state "Our ultimate blood test for men and women gives you our most comprehensive health check, including advanced profiles for your hormone health,…
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bounce back loan debt recovery
Hi there. So I've been contacted by Moorcroft Debt recovery for a bounce back loan taken out during covid lockdown. As short as I can be. The loan was taken out to fund a new work from home business that I had been researching for approximately 3 years. In the end the venture failed, and I took advice to declare…
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Beware ! Another scam email [purporting to be] from screwfix
Beware pay £1 for postage. Accepting membership charge every 2 weeks !
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Council tax 2024/2025
Hi I'm baffled, I dont understand how Enfield council can now scrap the 100%discount for people who are disabled or unemployed. Everyone who's of working age has to pay 50%even if you are disabled etc, these benefits are for peoples day to day needs to be able to live a decent life,it shouldn't be to prop up a failing…
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Admiral car insurance - liars and and double dealers.
My car was hit by an Admiral policy holder while it was parked outside my house. Their car became entangled in my rear bumper and they had no choice but to knock at my door and admit fault. Several days later, Admiral contacted me to arrange for repair. Their repair company (Steer from Ayr) took my car away. A couple of…
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Ipsos Knowledge Panel, won't stop sending junk mail
first time receive this addressed to the occupier at m address, i returned it to them in their envelope telling them clearly, i am opted out of direct marketing etc. and not to send me their spam. today I received the third spam letter from them. I've told them clearly and in no uncertain terms I do not want their garbage…
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Praise for excellent help and service from EVE at EE
I had a problem with my mobile reception when away from home. I was worried about missing an important call or being unable to make a call. When I contacted EE (late afternoon) Eve was very understanding and thorough. She checked things out and arranged to telephone me the next morning at 8 o'clock. At exactly 8 o'clock…
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AmEx and 4 form factor authentication
AmEx are really starting to go OTT on logging in on their website... 1) Enter Username and Password for 1FA 2) Told to authenticate in app for 2FA 3) FaceID for 3FA 4) Have to have a text to complete app log in 4FA No idea why they've gone from text authentication to app when you still need a text to get into the app!…
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There Is Someone Home At DVLA
Posted my paper to photo driving licence renewal on 25th March with proofs of ID, which would need a real person to look at, and licence arrived in the post this morning with validity dates of 5th April. 2 week turnround with a bank holiday in the middle, pretty happy with that.
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Feeling ripped off by Amazon
Evening. I'm feeling rather ripped off by Amazon and, after a long time trying to work out what went wrong, I appreciate it might have been avoidable and hope to prevent others from making the same mistake. My young son is in hospital and I decided to buy him a Lego crane that he's had his eye on. Amazon's price was £45,…
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Amazon Prime Forced on me!
It seems if I want to buy on Amazon I now get forced to take prime for a free trial. No way! I have gone over to Ebay to buy stuff. Wary now of buying books for my Fire in case they slip it in there. Anyone have issues with this forced offer?
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They took 42.70
Wonderd if someone could help they took £42.70 out my account I only agreed to pay 3 not point did it say about a subscription how did people get they money back?