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Flight cancelled by Easyjet - what can I claim back?
My recent flight was cancelled by Easyjet after checking in. I found the only other available flight that day to the same destination with Easyjet at another London airport and changed our flights through the Easyjet app. All good. However, I then incurred costs of petrol and Dartford toll to travel to the new airport and…
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Advice please p&o cruises / Maleth aro
Firstly newbie here so go easy on me. I booked a cruises to go to the Caribbean next march but p@o have changed what I originally booked in regards to the flight. So booked holiday over the phone. One of condtions of me booking was the availability of premium economy seating which was available at an extra cost, so I…
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Best way to pay for things in Dubai?
Hi guys We're off to Dubai for a week in a couple of weeks and I'm just trying to work out the best way to pay for things out there. We have around £80 in AED that we'll take so that should cover us for cash, but how best to pay for most things on card/contactless? We have debit cards with HSBC, First Direct, Santander,…
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Ryanair travel insurance - Does anyone know where I can download a claim form?
My elderly neighbours hotel room was broken into while she was on holiday in Spain. All her valuables and passport were stolen. She took out Ryanair insurance when purchasing the flights. I can't find anywhere on the Ryanair website to download a claims form. She tells me when she rings Ryanair they say they can't help her…
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EasyJet holidays didn’t book hotel
My daughter and her boyfriend have just arrived at their holiday destination (at 11pm) only to be told there is no booking at the hotel and the hotel is full. Easyjet have transferred them to an alternative hotel for the night and said they will contact them in the morning. What are their rights/entitlements on this…
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LastMinute failed to mention pool closure
My son booked a five day holiday to Lanzarote through
LastMinute, as it is his first time he just wanted somewhere to chill out by
the pool and decided on “All Inclusive”, within half an hour of paying £1200 he
received an email saying the pool would be closed for his entire holiday, which
lastMinute had failed to mention.…
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Bed bugs Paris
I was due to travel in February 2024 but cancelled. Anyway I have a Brussels trip booked but these trains go via France. How big is the risk? I am considering delaying but they said the olympics could be disrupted so any trips? That’s six months or more away how long should I delay my trip for? Seems a real issue in France…
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Express coach travel
Has anyone travelled overnight by express coach to 🇮🇹 Italy? How did you find it, would you do it again?
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Travel agent refusing to refund
First of all, my thoughts are with the people of Israel who are suffering so much. We booked a package of flights, hotel and a cruise with a UK ABTA travel agent. The cruise line have changed the cruise from Israel, Egypt and the Med to just the Med. Out of a 10 day cruise, only one original port remains. Now of course I…
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Preexisting conditions annulled
My husband and I have a joint annual European travel policy with Staysure. We pay around £500 to cover our pre-existing conditions. I called them last week to inform them of some tests we were both having. They informed me that, because of these tests being ongoing, NONE of our pr-existing conditions were covered. This…
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Duty Free EU Purchases
I can bring back £390 of purchases from France (for example), reclaim French sales tax and avoid duty. Does anyone know when and how this maximum value is increased, for example, to take account of inflation?
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Passport Renewal Questions
My passport expired two and half years ago and I would like to renew it. Although I am not planning on travelling abroad at the moment I need one for ID purposes. I have some questions and would be grateful for any advice/info. First, can I use the fast-track service if I'm not travelling or is this just if you have booked…
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Charged for Breakfast at Hotel When Supposed to be Included
Hello all, My partner and I recently booked a stay in Gdańsk through Expedia. Part of the package explicitly said that breakfast was included in the price of the package. Upon checking out, the hotel charged us 130 PLN (Zloty, it’s roughly £24-25) for the four days of breakfasts. We weren’t advised of the charges at check…
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TUI Expenses Claim
We were due to fly back to LGW from Hurghada at 2200hrs on 27/05 and we had an overnight stay booked at Premier Inn at the airport then an Easyjet flight booked to take us back to Scotland the following day. TUI delayed our flight by 20hrs (took off at 1800 on 28/05) meaning that we were not in the UK for our hotel or for…
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Cheapest/easiest way to receive mobile calls abroad in non-roaming country?
I'm going to Argentina for a week at the end of this month, and it's imperative that I can receive phone calls to my usual mobile number. I'm locked into a contract with Tesco mobile and Argentina is not one of their roaming countries, so we're talking about £1.50 a minute to receive calls. I expect to have wifi most of…
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Cancelled flight and new flight 2 days later delayed by more than 4 hours
After a wonderful holiday in Crete our return flight to Luton from Heraklion on Wednesday should have left at 22:10. However the plane had a technical fault and was cancelled at around midnight. Our tour operator eventually got us to a hotel at 3.30am. On the Thursday morning we were informed that our return flight would…
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Overseas Travel Agent scam
Can anyone help In June I booked 4 flights with a US travel broker/agent from Lax to Los Cabos for December. I was offered a great price 4 x £303.12 & gave my credit card to pay. I was then given a booking reference & 4 ticket numbers with Delta airlines. On checking my credit card the 4 flights were charged plus 3 extra…
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Travel insurance claim 'accepted & cover confirmed'
Hello, I need help with a complicated travel insurance issue. My partner broke his arm in Bangkok and was taken to one of the major hospital to have complicated surgery. The hospital and myself contacted the travel insurance in the uk who started a claim which was dealt with by a zurich office in canada for 7 months. His…
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Pre-existing medical conditions - 3rd Party
HI everyone, I'm hoping someone can help. I've booked a holiday for next year via a travel agent. My dad has been diagnosed with a tumour and is having further investigations (Hes not going with us). He's in reasonable health at the moment so im hoping all will be good. But I want to take out decent travel insurance which…
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Airbnb vouchers
just a few lines to explain our recent issues trying to use vouchers on a recent booking. We identified a property for June next year with the option to pay 50% (£1200) now and the balance 50% (also £1200) next June, 7 days before arrival. My wife's company has a scheme that sells Airbnb vouchers at a small discount to…
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1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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