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o2 Mobile Phone advice in America
Hi, with o2 I don't have roaming and would rather not spend £6 per day to use the phone as I'd be looking at over £60 which feels obscene. Is there a cheap way to use a mobile over in Las Vegas? Apparently if I remove my Sim card, that is best to prevent any o2 fees and I would still be able to use Whatsapp. Not sure this…
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Reclaim toll fees italy
Journey should have cost 4.60€ I was charged 80€. We believe this is because the ticket was blank. Does anyone know how I can reclaim this money? Thanks
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Passport trouble
Good Afternoon. Been trying to apply for my first passport. And didn't realise if you're born after 1983 you have to provide your parents birth certificate or passports. Well my dad unfortunately has passed away . And me and my abusive mother are not on speaking terms. Haven't spoken to her in about 4 yrs. They didn't have…
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Tips for a US Trip with my daughter this Summer? (Or Maybe South Africa???)
Looking at doing something special with my daughter this Summer holidays and looking at flights the two options I've identified are either doing a US trip or maybe a South Africa trip. I'm just looking at what might be doable and fun for a dad and a 12 year old and while I'm happy to splash a bit of cash to make it…
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Due to fly to Skiathos...
We are due to fly to Skiathos on 13th Septmber and have had this booked since May. The last few days Skiathos has been subjected to a very bad storm and the whole island has had major flooding, Greece have declared a state of emergency. We're booked on a package with TUI, who I have contacted this morning and said that all…
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Travel Insurance for Unvaccinated which covers cancellation if jab mandates return
Does anyone know of any Travel Insurance
polices (including optional addons) which cover trip cancellation for policy
holders who are either unvaxxed or not fully vaxed if a country brings back
vaccine mandates. I'm dabbling with fully flexible flights, but
wondered if anyone in the UK has found Travel Insurance which…
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Long stay travel insurance
Hi there, I am going to South Africa to visit family for three months and need to get travel insurance. I am mostly concerned with medical cover and personal liability as I am staying with family, so hotels aren't an issue. Disclosure, I am over 55 (but under 65). The insurance quotes I have been getting for 90 days are…
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Am I going to lose £1600 to BA?
I was sat by the boarding gate at Faro airport on Friday for a midday flight back to Gatwick when my flight got delayed until the following day at 3pm. In a panic - we have a 4 and 5 year old (both ill) - we tried to book seats on the only available BA flight back that same night. I got to the payment screen, entered my…
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Pre existing medical conditions travel insurance
Advice please. I took out travel insurance for my mother - aged 83 and declared all pre existing conditions at the time of booking ( insurance booked on the same day as package holiday). She has now been recently diagnosed with an additional condition needing no treatment or medication. I advised the insurance company who…
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Compensation for return flight abandonment due to outbound flight cancellation
Looking for advise please, we were due to fly to Funchal from Manchester on 28/8 and Easyjet cancelled the flight due to the NATS issue. They were unable to offer us any other flights that week on any airline. ( 5 passengers + infant). Subsequently we did not make it to Funchal and therefore we were not on the return…
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Child not going on holiday travel insurance?
We had booked for our Grandson to go on holiday in November for 10 days. Unfortunately his mum has started to worry he is only 3 and at time of travel. I completely understand her feelings and her we boy going to Spain for the first time it worrys me also. Mum has changed her mind and he is not going anymore what i was…
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easyJet cancels flight. Moved to one that is selling for less. Entitled to refund of the difference?
easyJet cancelled our late afternoon PMI-LGW flight and moved us to an early morning one. So that we do not lose a day of our holiday, they agreed we could bring both the outward and return flights forward a day. The new flights were selling for about £150 less than the ones we originally booked because the cancelled…
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Curtailment of holiday
Good Morning, We had a 10 day holiday to Sicily and were flown back 6 days early. Jet2 have offered us 30% refund of the unused nights of the hotel. We had the most horrific time and journey home which instead of a 3 hour journey resulted in 13 hours. They also flew us to Stansted and not Manchester. I want to add here…
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July 2024 - destinations that aren't above 30 degrees
Forward planning for holiday next year - my teen is taking GCSEs next May/June so I'm planning on booking something for July, before the schools break up to take advantage of slightly cheaper prices. Any suggestions for places to go where it will be warm enough for swimming in a pool (and potentially beach) but not above…
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Bumped off a flight
Hi, My husband was bumped off a Wizzair flight last night. We are not exactly sure why but we know that the flight was overbooked. I can find lots of information on delays and cancellations but struggling with being bumped off. Can anyone point me in the right direction please? To continue the story though there were no…
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Flight rescheduled
We are flying to Dubai via Jordan next week with Royal Jordanian. Originally we should have had 7 HR 50mins layover in Jordan (it is 1 itinerary) Last week, they have rescheduled our onward flight, and now have a 16 hour layover. Are we entitled to anything, either compensation, or hotel? I emailed RJ straight away, but…
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Car hire Excess 2023
after your 18th July Tips email, when we went to hire a car during our holiday in Crete recently, we booked excess cover with Eversure, following the link from the email, the night before we went to book the car. IN the morning, the car hire company said they would not accept this cover and theirs was all included…
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Flight changed
Me and my cousin booked a holiday with budgetair (yep should have fully researched them) and they got an email: I haven't received anything although our dates are slightly different but same airline. This is during late October btw. They really can't afford to stay extra days. It appears budgetair don't offer refunds. It's…
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Sun cream cheaper abroad?
Hi, I was just wondering if it is worth waiting and buying sun cream in Spain, rather than buying it here and paying all the VAT that is applied. With fair skinned husband and kids we will be needing lots at a high factor (they wear factor 50 most of the summer in the uk). I’ll take one so we can get going on the first day…
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Fast track for child's first passport?
Does anyone know how to get a first passport quickly? My friend is at risk in an African country: she could get to the UK to get a passport for her son (born there) but obviously he cannot travel without a passport. They cannot get him an emergency travel document. Waiting for a passport using the standard service is too…