Hotel security deposit.

Have booked and paid for a hotel in France, but just noticed they require a £500 security deposit. How is best to pay this without worrying that they will charge it once I have left the country and have no way to dispute it?
Thanks

Comments

  • heatherw_01
    heatherw_01 Posts: 6,722 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    They usually take credit card at checkin, then refund on checkout as long as there are no damages.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 73,761 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I recently visited France but I’d booked through an agent. I too was asked to pay s security deposit, €800 in my case and it had to be paid 10 days before my stay. In my case my agent took my info, and we did the hold payment whilst on the phone together. In my case I did it on a credit card, it never showed anywhere at all as far as I can see. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Mark_d
    Mark_d Posts: 2,171 Forumite
    1,000 Posts First Anniversary Name Dropper
    Pathpink said:
    Have booked and paid for a hotel in France, but just noticed they require a £500 security deposit. How is best to pay this without worrying that they will charge it once I have left the country and have no way to dispute it?
    Thanks

    I would put this on credit card.  I put all transactions and authorisations on credit card (except cash advances). Why wouldn't you?
    There is always a risk that unauthorised transactions appear on your credit card/bank account.  I wouldn't be worrying about it but I do check statements and I don't think I could miss a transaction as big as £500 !
    How would I dispute this type of charge if it appeared on my statement?  Telephoning the hotel is the quickest and easiest thing to try.  If you have no luck then they should have complaints procedures.  Then you could try going to your credit card company.  Is still not satisfied you could try the Financial Ombusdman Service and explain why your credit card company should have refunded you.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.