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Villa compensation

Any thoughts on quantifying villa compensation? My villa did not have air conditioning or hot water and some rooms were infested with insects. The villa company have asked me how much compensation I want and I’m struggling to find guidance that’s fair to us both.

Comments

  • Keep_pedalling
    Keep_pedalling Posts: 21,670 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    What did you pay to rent the villa?

  • Leavemealone
    Leavemealone Posts: 103 Forumite
    Sixth Anniversary 10 Posts
    Always start big you can always lower your expectations but can never ask for more once negotiations have commenced. 
    No A/C and hot water would affect your complete enjoyment so personally state totally ruined vacation -full refund.  
    This will of course depend on booking T &Cs etc. 
  • SiliconChip
    SiliconChip Posts: 1,943 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Did you ask to be moved to another property once you realised the extent of the problem?
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