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Car lease return
Hi, we returned a Mazda CX3 yesterday and was shocked to find we might be charged over £450. Bit of background, the 3 year lease started August 2021, think we put down around £3k initially and have paid £218 per month without missing a beat. We extended the lease from August 2024 until yesterday without any extra £s (other…
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Manchester Bus Gate PCN - Appeal?
Received a PCN 'Alleged bus lane contravention' being in a bus lane. The image provided as evidence from Manchester City Council shows my car on a road with no floor markings or any sign of a bus lane. I went online to ask for evidence of the alleged contravention and linked to their own website that says what shows a bus…
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Temporary insurance - Year vs 28 days
Planning on insuring our old car after getting it back after it needed fixed. We bought a replacement so transferred my existing policy to the new car. Il likely use it for a week and try selling it. I priced temporary coverage for a month which was £250. Pricing a full year policy worked out £450. T&C's stated a £10…
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Honda discrimination.
Honda discrimination. So if I order a new HR-V I get a good choice of colours but if I order one on Motability I can only get black, grey or white! On Motability we pay a lot, £2449 or more in advance and over £4000 a year for 3 years before handing the car back. Surely we should be treated better?
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EV - battery health
Looking on Auto trader, a few dealers would include battery health in their ads. Is this something that can be gotten from the cars settings or do you require manufacturer computers to glean this? Looking at a 72 plate car and it has 95% health. Should we need to worry about the life of a car's battery nowadays? Would a…
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Pothole claim failure Wilts and Hants councils
Hello, need some help please. Have 2 claims refused despite evidence provided. Cracked wheel and subsequent tyre damage from pothole. Refused on grounds of council regular checks and hole not reported. Sent them a photo of the hole but refused. Sent them a photo of white lines they had sprayed and subsequent repair, still…
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Tips on buying a second hand car
Hi. Apologies in advance for the basic nature of this enquiry but it's 16 years since I bought a car (and I could afford a new one back then!) so I have zero experience of buying second hand. I have attempted to search the forum but the threads I've found are almost as old as my car! I'm 60 years old and looking to buy a…
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Car Leasing and PCP I am leasing but son is main driver away from home
Hello, just checking a few things here please. Hopefully the bullet points make things easier to read 1. We would like to help fund a car lease or PCP for our 23 year old son who lives away from home. We do not want to look at second hand cars. 2. It would be in my name but son would pay half the monthly fee to me. Looking…
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Car Fuel Benefit. Should I be paying it?
I have a company car. My company pays for all fuel via a credit card. I pay per mile for all private mileage I use. There is currently car fuel benefit as well as my car deduction. Do I still need to pay this fuel benefit as I am paying for my private mileage?
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Volvo V70 2009 knocking noise
I am.viewing a 2009 2.0D Volvo V70 tomorrow. The seller has told me it makes a knocking noise from the front when going over potholes and needs new bushes. Is this the most likely thing or could it be something else? Any idea how much new bushes would cost? I'm looking for a cheap family runaround. This car has low owners…
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LV Britannia Rescue Auto Renewal
This evening was shocked to discover that when trying to buy breakdown cover LV's Britannia Rescue will not allow you to pay monthly by direct debit payment unless the customer signs up for auto renewal. Is this right and proper or another sneaky way insurers are trying to trick the consumer?
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Money Claim against me for an accident where I wasn't present
I have been issued with a money claim for damages to another vehicle that occured when my daughter was driving my husband's car. She did not dispute the incident, all details were sent to the insurance company and we believed they were dealing with the claim accordingly. I have now been issued with a money claim despite…
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Peugeot 5008 2019 rattling steering
Hi folks. Wonder if anyone could help. My 5008 has started to develop a rattling noise when from what appears to be the steering column. Does anyone have any ideas what it could be. I found a YouTube video (linked below) and it sounds exactly like this. youtu.be/teXQF2pTUe4?si=8xI-K1z4WQQi0ZWi Car due MOT next month and…
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Balloon payment taken after finance ended and I no longer own the car!
My car finance was coming to the end of it's term in March 2025 so I part ex'd my old car for a brand new model(same garage I bought the original one from). I was assured on several occasions by the sales rep and finance team that the balloon payment(of the old car) was taken care of as I no longer owned the car(received…
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How much of your car do you need to hand over in a write off claim?
The car is still driveable, sort of, but it certainly won't pass an MOT. It's not really worth much in money terms so we're not talking about big figures being paid out. Contacting the insurance will 100% result in a write off. If we can't get it repaired ourselves & it ends up going down that route then how much of the…
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Is it time to scrap my car?
Hi, my car is a 2010 Mazda 3, done 150k miles. It was doing ok (usual wear and tear repairs) until the end of last year. To get it through the MOT in December it needed 3 new tyres, pair of break discs and pads and 'arms' (something to do with the tracking, no idea?). Anyway it cost me about £1k but I thought it was worth…
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Car insurance
Hi there, this is my first thread, and I'm hoping that someone can advise me. I am an older driver (76), and foolishly set out on a long car journey at about 4am in January. Just a few miles from my destination, I briefly fell asleep at the wheel, and hit something (presumed to be an oncoming car) and lost my wing mirror.…
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Honda Recall - No Car For 2 Months
Can anyone advise please, My Honda Civic (67 plate) randomly died on November 2nd 2024 and we took it to Halford as we thought this might have been a minor issue, Halfords rang back and said they won't touch it without a reason and it needed to be a Honda specialist, long story short it has been booked in to Honda for a…
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I brought car for daughter : Owner v's Keeper ?
HI all I would really appreciate some advice on this please, if possible I have just purchased a car for my daughter would has just passed her test. Been a bit of a nightmare with the garage but I am due to get the car tomorrow. I wanted by daughter details to on the V5C form so she is responsible for the vehicle. I.e. MOT…
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Buying a motorbike and trying to get away from PCP.
Morning, ok so bear with me on this one. I have two motorbikes I purchased new last year (I let my heart rule my head I'm afraid). One of the bikes I bought on PCP, I owe around £12170 on the settlement figure and bike is worth roughly that on the2nd hand market, tbh I shouldn't have bought this bike as I barely use it.…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
561 discussions
2.7K comments
Most recent: Complaint recognised but outside time period by dunstonh
5 March at 7:03PM
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