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Car damaged by house builders earthworks
Hi all, Looking for some advice. We moved into our home a few years ago, which sat across from an empty field. In the last year a house builder has undertook a major earthworks exercise on the site, creating what could be described as dust storms that have covered our cars on a daily basis. I noticed when washing the car…
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How to finance buying a car…
Hello, maybe this is a straightforward question. We are in need of a new car as our 15yrs old car is getting too small for the growing family and the odd reliability issue creeping in. Through my employer I have access to a “preloved” Tusker EVs with salary sacrifice. A Kia Nero comes out at an effective cost to my take…
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Insurance company didn't report car as class N for two years.
My friend has asked me to help him selling his car - a 2012 Volvo estate in really nice condition. However, when I downloaded a Car Analytics report on the vehicle it showed up that the car had been a Cat N back in October 2019. My friend had the car checked when he bought it in January 2021, and it came back clear. NFU…
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When to reject a lease car?
Hi all, I’m leasing a new car for the first time. After 4 months it arrived. I noticed upon receipt one of the rims had a small 5mm chip which I pointed out. The driver said I could outright reject the car over it, or request a repair. Both options seem kind of overkill for such a small cosmetic issue, but it is a brand…
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BMW Garage dropped my motorbike from the ramp. Now they want me to be out of pocket…
I purchased my used bike from a BMW dealer in April - The bike was paid for in cash. After having the bike for only 6 weeks I booked in a service with my local BMW dealer (different to who I bought from) in May- deciding to trust in the brand rather than do it myself. Whilst I waited in the dealership for the service on…
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Deposit taken, car never seen
Hello, I'd like your advice on the following Saw a car on motors.co.uk Called the FCA registered dealer to ask to put a deposit to reserve it, test drive it, check if the car is ok before making the decision to purchase Card website link didn't work Dealer told me to carry out a bank transfer by phone remotely to reserve…
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Selling Car With No Insurance - SORN Deadline - Options?
My elderly mother had to give up driving recently because of her eyesight and returned her driving licence to the DVLA as requested. Mum decided to keep her car because she hoped to drive again after her cataracts operation. The car (worth about £4k-£5k) has a valid MOT, has stayed in the driveway and remains road taxed,…
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Taxed car using v5c/2 logbook still on previous owners name. Who gets tax refund?
Hi. I purchased a car from a fellow car dealer who just gave me the logbook as I am also a part time motor trader, so I didn’t want to add another owner onto the car. The logbook still has the previous owners name /address on it (the guy who sold the car to the dealer) I was planning to fill this logbook out and send it…
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Identifying a write off
I would like to find a quick, cheap (ideally free) way of identifying a write off. The reason for this, is that we test drove a dealers car and were interested in part exchanging ours (2005 Skoda) if we wanted the car. Took the newer car for a test drive, got back to the dealers to be told that they couldn't give us a PX…
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Accident
Hi, Our neighbour opposite reversed out of her drive into my
sons car which was parked on the road, she hit his drivers side wing near the front of it, she came over
knocked on the door and said sorry and we all went out and checked the damage
which looked minimal, they had a light slightly out of place and a scratch…
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Middle name on driving licence misspelled.
Hi all, has anyone come cross this problem ? After holding a paper licence for 40+ years, I decided to apply for a photo card licence to help when needing photo ID, as I don't have a passport. After trying a number of times trying to apply on line at DVLA, it came up as 'no record found' of my driving licence. Eventually I…
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Negative Car Finance
How can a Car worth 32k new last year in 2024 and a year later is only worth 12K? this has put me in a MASSIVE Negative Car Finance which is only going to get worse the longer i I keep my car surely? this does not seem fair and who puts the price on cars worth? the car has only 3k on clock with full service history and in…
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Damage to car in county lanes - council liability?
Hi! My commute involves driving on country lanes. Recently a fallen tree had been cleared from the lane but on one side the trunk overhung the road slightly. Due to overgrown hedges at this time of the year, I didn't see this until too late when it took off my wing mirror. The council are saying that as the tree is on…
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Help with car issue (check engine light)
Dear all, First post for a while. The last time I got some really useful help regarding a problem with my old Astra. I ended up getting someone to replace the EGR valve which fixed it. This time, I had a problem with the car almost stalling on idle and being slow to accelerate. The diagnosis at the garage was throttle…
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Haggling on Ex-demo
Having not bought a car for a while, I had seen a 6 month old Skoda Kodiaq, road tested it and thought if the price was right I would buy it. To my surprise the dealer not only offered me rock bottom price on my car, but would not lower price on Skoda, so I walked. Having done some research google tells me dealers are…
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German cars & permanent indicators?
Wondering what this phenomenon is that I'm seeing around on our roads lately. May be just to our area or not, I've no idea. I live a sheltered life & don't venture out much to other areas. Every time I've seen this the car has always been a 'German' make. I say German, I'm sure someone will come in & say BMW, VW aren't…
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Concerns Over GardX & Vehicle Prep
Hi all, Looking for some advice on whether this is worth escalating or if I should just let it go. I recently bought a used car from an approved Mercedes-Benz main dealer. I had been speaking with them via email prior to viewing the vehicle and negotiated the deal remotely. I originally planned to buy the car outright with…
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Buying Used Car from Dealership - How do I maximise Car Tax Payment?
Picking up 28th August I do not want to be in a position of paying for all of August. Can I set up a direct debit and then cancel and then pay for 12 months from 1st September? What is the best way around this?
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Having plates made for a car when private plate is put in retention
Hi. First time posting, with a specific question on the process of transferring a private number plate that I can’t find answered already. I’m about to put my current car’s private plate on retention, ready for it to be assigned to a new car that I take delivery of in around a month. My understanding is that using the DVLA…
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Car hire problems
I hired a car from County Car Rentals of Stockport. Asked if i wanted to use my insurance of theirs. Said theirs as had no car of my own. Warned that there was an excess of £900, which I reluctantly accepted. From this I naturally assumed I was properly insured. As they gave me details of "their" recovery firm, I also…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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