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Incorrect vehicle details on car database
Hi - hoping someone out there can help please. A couple of days ago I attempted to p/x my car. Dealer was unable to match my vehicle/spec to anything on their databases (they use Glass and CAP). They got close but details don't match so they won't proceed with p/x. Glass suggested I contact DVLA. Spoken to DVLA - they are…
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Alloy Repair. Have I been had
Have I just been had with the price of repairing 2 scuffed alloys? It was the outer rim of both that were damaged and it was a hire car so I had to get it fixed quickly. They charged me £90 per wheel for welding and another £90 per wheel to refurbish both of them..so all in 360. I've had 4 wheels refurbished in the past…
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VWFS - missed payment, due to delays between dealership and VWFS
Hope this is the right place for this: I recently ordered a new car on finance, from the same dealership my current car is with. There was a gap between the end of my previous finance agreement, and the delivery of the vehicle/start of the new one, but the dealership told me arrangements would be made, and a temporary…
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2017 Qashqai - best way to get a new key.
Hi.My bro is a twit. I sourced him the bargain of the decade a couple of years ago, but it came with only one key. I've pestered him since to get a copy, until the inevitable happened - he lost the only one he had.What's the best way to get (two) new keys? Via Nissan, or through a specialist?The car is kept in Scotland,…
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AA Problem
My car broke down and the AA came out and diagnosed a failed injector. They replaced it on Saturday, coded it to the car and charged £420. On Tuesday, (yesterday) the car broke down, exactly the same symptoms as before. The AA came out. Diagnosed that the same injector had failed, put a new one in, coded it, explained that…
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Reduced car value after non-fault accident
Our car was crashed into while it was parked at home. Devastating as our car was booked in at a garage next day to sell!!! We had already been given a value for our car over the phone. We had the car repaired back to perfect condition and went back to garage to sell. Because it had been in an accident We were offered £4k…
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Leased Car Failure - Advice
I received my new leased car (Peugeot 3008) May 2024, on 19th October 2024 after 4900 miles it suddenly went into 'limp mode' and warning light came on saying 'engine fault-repair needed'. I wasn't initially concerned I had leased cars before and any issues were always quickly resolved, but it's been a bit of a nightmare.…
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DVLA and Royal Mail tracking
I am about to send an application for photocard licence (I had paper licence which now needs a medical code) and the form tells me that they return my identity documents by second post and they recommend that I enclosed a stamped self addressed special delivery or signed for envelope with my application. My question is…
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Close Brothers Motor Finance Complaint Payment
Hi, I’ve just received a letter from Close Brothers regarding a previous agreement that was finished about 2 years ago. They claim to have completed a review (different from the current commission agreement issue), and have identified a mistake in the way they treated me during a period of financial hardship. The only…
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Dpf clean location
Hi looking for some advice on dpf clean, this is a Peugeot partner 2018 that I just purchased, a warning light has came up for dpf and needs cleaned, looking to do it myself with a can of dpf cleaner, all I need is someone to confirm the location in the picture is where I unscrew and insert the cleaning solution..this is a…
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Buying old car price variations between AutoTrader and Parkers?
My lads just passed test and looking to buy a cheap motor <£4k Virtually every car we find on Autotrader is at least 30% higher than the Parkers valuation. I know Parkers is just a guide, but is it really that far out, or do cars on Auitotrader tend to get advertised at higher prices?
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Police court notice over speeding fine which I paid
I had a speeding fine in July of this year and I followed the instructions; admitted guilt and declined speed awareness course via post, then paid the fine online within the time. I have receipt of this. However I have just received a 'Single Justice Procedure Notice' regarding the speeding offence. I called the helpline…
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Switching registration at renewal to save on fees
I want to put a registration that I have on retention onto my car and was thinking of doing it at my insurance renewal to save the fee for swapping it with my current insurer. Normally on the comparison websites you enter your reg to get the quote, but obviously my new reg won’t be associated with a car at the moment. The…
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Written off car, when can the salvage company collect?
Hi, We've been verbally told by the insurance company that the car will be written off. We are yet to recieve an offer in terms of payment and yet the salvage company are trying to collect. Am I right to refuse collection until a settlement figure has been reached? After all the car still belongs to me until an offer…
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ULEZ fine
hello guys i have received a fine for not paying ulez charge on time! now, the time they allow you to pay, is a couple of days! i was on holiday at time, and when arrived home a few days later, tried to pay, but it was not possible, i even phined TFL, and was told that i missed the boat!! the next thing is afine of £180 or…
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Notice for intended prosecution for "speeding" at 29mph
Unfortunately, I live in Wales and have recently fallen victim to the ridiculous 20mph speed limit change. I drove down a road which has always been 30mph, but I received a notice for intended prosecution by the South Wales Police as this is now apparently a 20mph road. There is no 20mph speed limit sign on this road, so I…
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Paying off a PCP early - interest charges
I recently bought a new car (6 months old) from a Volvo dealer. £35990. I put £11k down as a deposit and the £24990 financed using a PCP over 3 years at a monthly cost of £354.95. 21 days later I decided that it would be prudent to settle the PCP and own the car outright and I applied for a settlement figure. Volvo…
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Car hire purchase credit check/eligibility for people who don't usually borrow!
OH and I, mortgages apart (which we paid off several years ago) cannot remember the last time we bought anything on credit. We don't have credit cards and we simply like to buy outright. Just now we're considering the possibility of getting a 'new' (i.e. new to us!) car on HP but disturbing tales are reaching us of people…
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Arnold clark issues
I am having a number er of issues with regards to arnold clark and my ford cmax and a colleague of my suggested I contact you to see if you can help. The timing belt has gone on my car at less than 60k miles. I tried to get this fixed under warranty but they refused to do it due to a error with the servicing. I then…
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Justpark now charging a fee for withdrawing earnings
I rent my parking space out via Justpark (as well as yourparkingspace and parkonmydrive). I've just noticed that, as well as charging a hefty 30% commission on parking fees, they are now charging a 50p fee for withdrawing earnings. I hadn't been notified in advance that they would be doing this. I'd encourage people to use…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
461 discussions
2.3K comments
Most recent: Car Finance response - can it be trusted by dunstonh
24 July at 1:37PM
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