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Close Brothers Motor Finance Complaint Payment
Hi, I’ve just received a letter from Close Brothers regarding a previous agreement that was finished about 2 years ago. They claim to have completed a review (different from the current commission agreement issue), and have identified a mistake in the way they treated me during a period of financial hardship. The only…
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Dpf clean location
Hi looking for some advice on dpf clean, this is a Peugeot partner 2018 that I just purchased, a warning light has came up for dpf and needs cleaned, looking to do it myself with a can of dpf cleaner, all I need is someone to confirm the location in the picture is where I unscrew and insert the cleaning solution..this is a…
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Buying old car price variations between AutoTrader and Parkers?
My lads just passed test and looking to buy a cheap motor <£4k Virtually every car we find on Autotrader is at least 30% higher than the Parkers valuation. I know Parkers is just a guide, but is it really that far out, or do cars on Auitotrader tend to get advertised at higher prices?
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Police court notice over speeding fine which I paid
I had a speeding fine in July of this year and I followed the instructions; admitted guilt and declined speed awareness course via post, then paid the fine online within the time. I have receipt of this. However I have just received a 'Single Justice Procedure Notice' regarding the speeding offence. I called the helpline…
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Switching registration at renewal to save on fees
I want to put a registration that I have on retention onto my car and was thinking of doing it at my insurance renewal to save the fee for swapping it with my current insurer. Normally on the comparison websites you enter your reg to get the quote, but obviously my new reg won’t be associated with a car at the moment. The…
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Written off car, when can the salvage company collect?
Hi, We've been verbally told by the insurance company that the car will be written off. We are yet to recieve an offer in terms of payment and yet the salvage company are trying to collect. Am I right to refuse collection until a settlement figure has been reached? After all the car still belongs to me until an offer…
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ULEZ fine
hello guys i have received a fine for not paying ulez charge on time! now, the time they allow you to pay, is a couple of days! i was on holiday at time, and when arrived home a few days later, tried to pay, but it was not possible, i even phined TFL, and was told that i missed the boat!! the next thing is afine of £180 or…
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Notice for intended prosecution for "speeding" at 29mph
Unfortunately, I live in Wales and have recently fallen victim to the ridiculous 20mph speed limit change. I drove down a road which has always been 30mph, but I received a notice for intended prosecution by the South Wales Police as this is now apparently a 20mph road. There is no 20mph speed limit sign on this road, so I…
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Paying off a PCP early - interest charges
I recently bought a new car (6 months old) from a Volvo dealer. £35990. I put £11k down as a deposit and the £24990 financed using a PCP over 3 years at a monthly cost of £354.95. 21 days later I decided that it would be prudent to settle the PCP and own the car outright and I applied for a settlement figure. Volvo…
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Car hire purchase credit check/eligibility for people who don't usually borrow!
OH and I, mortgages apart (which we paid off several years ago) cannot remember the last time we bought anything on credit. We don't have credit cards and we simply like to buy outright. Just now we're considering the possibility of getting a 'new' (i.e. new to us!) car on HP but disturbing tales are reaching us of people…
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Arnold clark issues
I am having a number er of issues with regards to arnold clark and my ford cmax and a colleague of my suggested I contact you to see if you can help. The timing belt has gone on my car at less than 60k miles. I tried to get this fixed under warranty but they refused to do it due to a error with the servicing. I then…
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Justpark now charging a fee for withdrawing earnings
I rent my parking space out via Justpark (as well as yourparkingspace and parkonmydrive). I've just noticed that, as well as charging a hefty 30% commission on parking fees, they are now charging a 50p fee for withdrawing earnings. I hadn't been notified in advance that they would be doing this. I'd encourage people to use…
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Renewing my car insurance after using an AMC.
Hi all, I had an accident earlier this year where the other party has admitted liability. At the time, I bypassed my insurers and used an accident management company to handle the repairs and to provide a hire car. My insurers were only notified of the accident, but I did not proceed with them. The at fault parties insurer…
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car insurance quote lead time
My new car comes in 4 weeks and trying to save a few quid on car insurance it always pays to search early and pay in advance. i am seeing quotes vary by hundreds if you try to get a quote for a car to be insured quickly. I am happy with the quotes for insuring in 4 weeks time, but it wont let me purchase due to the new car…
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Automatic Gearboxes
Hi, I'm just about to buy my first automatic and I understand that the gearboxes are more complex and will require more in depth (ie expensive) servicing. I've seen two Nissan Jukes, one a 68 with 12k miles and a 19 with 24k miles, both from different branches of the same dealer. Am I better off going for the 68 with fewer…
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Škoda Enyaq financing
I posted this on an Enyaq forum but since is a money saving site what are people’s thoughts on the below I have decided to get an enyaq sportline but torn between purchase options. There is a lease deal for a brand new 85x sportline that is £3782 upfront then £315 per month for 2 years.Total over 2 years £11342…
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Approved Used Car - Strange Odour / Smell, what are my options
Hi, Looking to buy a used approved car but during inspection i noticed a strange strong odor (wet pet / dew). Flagged to the dealer before delivery of the car. Dealer responded will try best but cannot guarantee. Also, trying to cross sell optional product which includes steam cleaning, polishing and lifeshine autoglym…
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Non fault accident - repair cost if not repaired
I was planning to sell my car, which is a 2010 and hard to get parts for but has MOT and runs fine, but someone hit me from behind and the tailgate is damaged. Their insurer accepts responsibility, and has asked for my costs but it would suit me to get a cash payout and sell unrepaired (tailgate still works). Is that…
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Damaged car missold?
In October 2023 we purchased an ex demo car which was a few months old. All was fine until a year later when I noticed the paint had rubbed away in a small area at the front edge of the door. On closer inspection, I could see that the door and the front wing are touching when the door is opening and closing. This prompted…
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Continuous fines for congestion zone - can I invoice TFL for my time?!
I have a Renault Megane, registration plate that ends in NLD. For over 12 months now, every couple of weeks, I recieve a postal fine for a congestion zone charge for a Renault Clio with a registration plate the same as mine apart ending in NLO. The first fine I got, I panicked and assumed as the vehicles were similar, my…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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