Dangerous problem with 2025 Tiguan

neil99

Have took delivery of a new 2025 Tiguan. The car is not safe to drive. Its drive assist system is not working as it should be. The car keeps making an emergency stop sensing a front end collision when there are no vehicles in front. The braking is violent which triggers the horn and hazard lights to go on. A rear end collision is waiting to happen. I avoid motorways for obvious reasons. I read recently another Tiguan driver had the same problem happen whilst in the fast lane of the motorway. Because of the violent braking it caused a multiple rear end pile up. Luck to be alive to tell the story. I now want Volkswagen to take it back and refunded.

Any other new Tiguan owners having similar problems with the driver assist system?

sheslookinhot

VW forums will get more sensible answers

https://www.volkswagenforum.co.uk/threads/sudden-braking.49055/

Grumpy_chap

neil99 said:

Have took delivery of a new 2025 Tiguan. The car is not safe to drive. Its drive assist system is not working as it should be. The car keeps making an emergency stop sensing a front end collision when there are no vehicles in front. The braking is violent which triggers the horn and hazard lights to go on. A rear end collision is waiting to happen. I avoid motorways for obvious reasons. I read recently another Tiguan driver had the same problem happen whilst in the fast lane of the motorway. Because of the violent braking it caused a multiple rear end pile up. Luck to be alive to tell the story. I now want Volkswagen to take it back and refunded.

Any other new Tiguan owners having similar problems with the driver assist system?

When did you take delivery of the car?
What have your supplying dealer said / done?
Can the driver assist be deactivated?

daveyjp

False activations are a 'feature' of the VW radar system - plenty of reports on line.

Goudy

I am pretty sure you can adjust the distance of the "Front Assist" on these.
I would say it's set too sensitive for your type of driving and it's picking up everything.

I seem to think VW has an Early, Medium and Late settings accessed via the infotainment system.
You might want to read the owners manual or search Youtube and try changing the setting a few times until you find the one that suits your driving.

VW Driver Assist Tutorial -- How to Use ACC, Travel Assist, Lane Assist, Side Assist and more!!!
(9.28 minutes for Front Assist settings)

I know I can alter this on my Renault.
In the middle of my dash I have a graphic of a "road" with an activation line in it and if the system picks up a vehicle, it shows it's position relative to me.

I just push a button on the steering wheel and it moves the activation line on the screen back and forth, closer or further away. There are four or five distance settings. Miles away or the full Audi, glued to their bumper setting. It's also colour coded, it glows anything from green to baboons bottom!

It also works with the active cruise control as well, setting the distance it keeps being the car in front. (though I think this is another separate setting in VW's) 
The "road" in the screen also have edges, these "lock" when the active steering is turned on and it can sense an edge or white line.

LightFlare

neil99 said:

Have took delivery of a new 2025 Tiguan. The car is not safe to drive. Its drive assist system is not working as it should be. The car keeps making an emergency stop sensing a front end collision when there are no vehicles in front. The braking is violent which triggers the horn and hazard lights to go on. A rear end collision is waiting to happen. I avoid motorways for obvious reasons. I read recently another Tiguan driver had the same problem happen whilst in the fast lane of the motorway. Because of the violent braking it caused a multiple rear end pile up. Luck to be alive to tell the story. I now want Volkswagen to take it back and refunded.

Any other new Tiguan owners having similar problems with the driver assist system?

If it’s dangerous - it wouldnt be wise to drive it at all, especially now you are aware of the fault/danger