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Company not collecting parcel but I've had a refund
I ordered an item which didn't arrive- I had no confirmation and no tracking but could see my paypal transaction had gone through. After just over 3 weeks and after contacting the company 3 times with no reply - I contacted Paypal. I got a full refund the next day but no contact from the company. I then ordered the item…
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Sewer Water soaked Hardwood Flooring
Hi there, We are currently going through our insurance due to the recent flooding. Our property suffered rain water as well as water from the backed up sewers which came into our ground floor which is solid wood. The insurance company sent in a restoration company and they have put three dehumidifiers which is doing the…
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Built in Combi Steam Oven
I'm considering purchasing a Seimens I Q - 500 MB578G5 SOB Combi Steam Oven but have no experience of this type of oven. Please can I have your views, Good & Bad, Pros & Cons. Thank you
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Ex Council Flat Roof Leak
Hi I wonder if anyone had experienced a similar problem to what I am experiencing at the moment. I live in a maisonette flat that was ex council I live in the top flat and there is a council tenant underneath. I have always had to pay for my buildings insurance though the council. With the heavy rain that has been…
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Fences & neighbour!!
Hi all, we have a fence panel down in the storm which to be honest they've been up 20 years so they've done ok. We want all the fence panels replacing (about 10) as thought might as well get the whole job done as some of the others are on last legs. Well the problem is with neighbour. I've been and explained that we would…
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Pumping water out of garden
We have about a foot of standing water on our lawn which is about 2m lower than our house / patio and therefore mains drain. We want to try and pump it off but what’s the best way? It’s not deep enough to use a submersible pump (I don’t think) and the water will be full of mud and silt. Any ideas or advice? Thanks in…
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Our House flooded due to Burst Pipe outside
a Severn Trent pipe burst outside our home near the main rd and flooded it (water flowing from the front and out the back door!!) causing a lot of damage to the property and many items too.. They have only paid part of the damages and part of the items beyond repair and have asked for a professional report for which I had…
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Storm damage resposnbility
Due to storm if any damage is caused to neghbouring property such as car and other stuff, who ia responsible? Thanks and ReGards
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Neighbour's tree close to collapsing into our property.
Our Neighbour's house is in a terrible state. He is very old, and takes no care of his property. We have an ongoing complaint regarding a water leak which is his responsibility to sort out. He will not answer his door, so we cannot speak to him. He has a tall (~30ft) conifer tree in his back garden that has broken through…
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New build leaking water from roof. Developer now taking no responsibility
Hi all, I'm hoping someone can help as I’m at my wits end. Since Saturday when the storm hit us we have encountered a number of leaks. These have all steamed from the roof and also our balcony. The balcony leak (the worst) that has entered our kitchen had been notified to the developers before and they claimed this was…
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Neighbours refusing to clear their gazebo
So in Storm Ciara my neighbours metal framed gazebo was lifted over the fence into our garden, it cause a small amount of damage to a trampoline and has cone to rest, smashed to smithereens, across the lawn, burying my daughter's slide and becoming tangled in our wall mounted washing line, she's pretending she not it,…
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House developer poor workmanship insurer won’t pay
Hi we have an 18 year old detached house. During the recents storms the render came off one side of the chimney and hit some tiles off the roof. The insurance company has said we are not covered for the repair to the chimney (more of the render looks like it will come off and the missing side) as it was not done properly…
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Neighbour flooding our land
We live in West Yorkshire and adjacent to our garden at the rear of the property is a pond which is on our neighbours land. There is a stream which runs down between two roads, enters the pond and then there is an overspill which takes excess underground and into the sewer on the main road. Due to a lack of maintenance…
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Water damage to mattress - any advice?
Hi, On New Year's Eve, the water tank in the communal loft, which holds water for the 5 flats in my block, leaked. Well, it flooded - my spare bedroom was like a walk-in shower room with the water pouring through the light fitting above the bed. Thankfully, my partner & I were home and managed within a few minutes to cover…
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Isolate leaking shower?
Hi! We have a concealed shower in our en-suite and for a while now it has been dripping. There is a leak somewhere behind the tiles and it has been going on for maybe a year or two. Water has been slowly coming through the plasterboard behind the shower, seeping through the tile and coming through the ceiling of the…
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Right to Light - funding a survey ?
Not sure which forum covers my problem. I am one of three pensioners who live in a small terrace of cottages built in 1986. our lane is 4 yards wide and on the other side is a large 1950's house surrounded by large trees. But none have a preservation order on them and were all planted as ornamental trees in the…
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Drying out walls - how is electricty use metered ?
I currently hve a large numbers of machines drying out the walls in my house. Do these have any sort of meter to monitor electricity bring used, does anyone know. ?
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Damage from neighbours chimney
My neighbours chimney fell down in a storm last year...the chimney pot stayed whole and punctured straight through the roof of my 1979 VW Campervan...writing the roof off, smashing all the windows and damaging the bodywork...the bricks and roof tiles also scratched the side of my car...his house insurance has repaired his…
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Bathroom Flood What should be checked?
Hi my Son left the sink tap running upstairs and I came home to find water running through my light fittings in the living room and water coving living and dining room and spreading into hall. Downstairs lounge, dining room and hall have solid oak flooring which is lifting badly all over where wood has swollen so much…
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External Wall Insulation
Our home was built in stone in 1913 so has no wall insulation. I’m very interested in external wall insulation as it currently has render that is cracking. Does any one know how much roughly to expect a three bedroom detached house to cost. Also any recommendations of companies that cover the Chepstow (South Wales) area…
