-
Credit card use in Madeira
I’ve travelled quite a lot since retiring and always use a Nationwide credit card which has good travel rates and when asked I choose to pay in the local currency. I think this is correct? On a recent trip to Madeira I was confused by a new procedure, new to me. Sometimes I was asked to confirm I would accept the exchange…
-
ordering Euros cash before trip
Hello, we need to get some Euros cash prior to our holiday, I am looking to order them online for collection at a local Sainbury's. If i pay with a debit card, will they class this as a foreign exchange purchase as i am buying euros (and therefore charge the fee) or would this only be if using the card itself abroad?
-
For attention of Virgin Money and Nationwide account holders
Just for information of travellers who might be interested parties - just had an email from Virgin Money, there are ongoing negotiations with Nationwide for the sale of VM to Nationwide.No impact on VM customer accounts and cards etc. - at least in the short term presumably ? If I've reported this incorrectly, please flag…
-
Time to get through Stansted?
Another of those impossible questions, but what would you do? I am booked on to a Ryanair flight (from Italy) scheduled to land at 18.40 on a mid-week evening early in March. There is a convenient train with an affordable advance-purchase ticket leaving Stansted at 19.30. Can I reasonably expect to catch that train, given…
-
Banca March in Tenerife
I used my recently acquired Chase debit card in the local Banca March ATM in Costa Adeje last week - worked out well.No fees taken by BM - with the Without Conversion option the best deal.From time to time the subject of ATM fees in Spain and the Canaries comes up on this forum - so I can confirm what was already believed…
-
Please help! Booking.com taken £194 from me
I booked a villa (pay immediately no cancellation on 22/2). Paid by debit card. Within 12 hours owner called and said there has been an error and it’s double booked. He sent me a cancellation link with a guarantee of 100% refund. Booking.com accepted the cancellation and I had an email confirming. When the refund has come…
-
Hertz car hire USA - CDW insurance as standard?
Hi, I've booked car hire in the US direct through Hertz (same price as via Kayak and I get loyalty points FWIW). When booking, the extras page had Loss damage waiver & Liability insurance supplement but no pricing info and no way to opt in or out of them. The confirmation email says these are included: Loss damage waiver…
-
BA unresponsive for refunds on cancelled flight due to unexpected surgery
I booked a flight (intended to fly Mar 2023) using vouchers from British Airways acquired during Covid time in Sep 2022. I then developed a painful foot condition that eventually needed surgery. So I cancelled the flight Nov 2022 and discussed with BA who said a partial refund was possible. Approximately £300 out of £1200.…
-
Newbie to Nectar / Avios
Hi, I realise the scheme can be quite complex so I would love some advice please. I have a flight to book for September to Singapore with BA from Heathrow. I haven't booked it yet because I suddenly realised that my Nectar points (a lifetime of points - 44,632 - LOL) might make my £600 return flight cheaper? I'm not sure…
-
Misinformation about policies leading to unnecessary charges
Hi, Last year, I had a pair of Amex BA 2-4-1 companion vouchers which I wanted to use to book family flights on BA for the summer of 2024 (late July to end of August). When I enquired about when the reward flights would become available, I was told that they are only made available 360 days prior to the departure date so…
-
£1/ Lira
I wonder if anyone could help me understand. I went to Turkey in 2022, and the £ was really strong against the Lira, when we ate out in Turkey, and had steak for example, the price was more expensive than the UK, ( even when the price was in Lira and we converted, leading up to the holiday we followed a few recommended…
-
Driving license/passport different surnames
Considering hiring a car at Eindhoven airport. I've booked flights in my married name (passport had # of years left following divorce) however my driving licence & documents are in my maiden name. Is this likely to cause confusion picking up the hire car and crossing border to Belgium?
-
Annual travel insurance runs out while on holiday
Hi All Excited to be going to Egypt. Have been organising the family's travel insurance and extended our Annual European Insurance to include Egypt. Have discovered the insurance runs out 3 days before we get back. I have called the insurance company and they cannot extend the insurance cover, they also cannot start the…
-
Being charged by car hire company after hire finished....
Rented a small car (via EasyJet) from a company called Drivalia back in June 2023, picking up at Pisa airport. The car was returned at the end of the hire with no issues reported, and the authorisation on the credit card was lifted a month later. Thought that was the end of it until *5 months* later when I spotted an…
-
Does anyone here work for BA? Help please!
Hi all, I'm pretty furious this morning, my girfriend and I have had 2 business class seats booked on a BA flight for 11 months, LGW to CUN. When we made the booking we selected 4J/4K (as this is an old non-Club Suite 777). A couple of months later BA changed the aircraft to a Club Suite 777 and allocated new seats that…
-
Downsizing liquid medicines for security?
My prescription medicine comes in 250 or 500ml bottles. I want to go on some short breaks with hand luggage only. It seems absurd to put hand luggage in the hold and pay who knows what for the privilege. If I pour the medicine into 100ml bottles I wondered if that would get through security as the bottles wouldn't be…
-
Cruise/travel insurance
Hi all I am on the hunt for annual travel insurance. As I am going on a cruise this year and visiting Europe I need one that covers a cruise and holidays (not USA) . Does anyone know if there are any specialist cruise insurance or if I can just buy general travel insurance and add on cruise cover is their a difference ?…
-
Just been told that the seats I booked aren't really booked?
Anyone had this happen? Back in Oct I booked flights to Seoul for my wife and daughter. At the start of Jan I had to change the return date. The system confirmed the change and said something like 'The same seats have been assigned on the new date.' and gave the seat numbers. I've just had to call the airline about…
-
Missed flight due to cruise terminal problems
I used Travel Up to buy my return flight to Buenos Aires from uk in December with my credit card. My flight was with Iberia. From Buenos Aires I went on a cruise with MSC. I requested a transfer from ship to port on day of disembarkation, in writing. MSC mislaid my transfer request which I did not find out about until the…
-
One way car hire in France
Has anyone got any advice on how to obtain a reasonable price for one-way car hire in France? I want to pick up at Marseille airport and drop off in Chamonix, 2 weeks later but the quotes are HUGE!
