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Flights, currency & car hire

Going abroad? Post questions about flights, foreign exchange and vehicle rental.

European flight compensation question
Hi! So, I was delayed at Gatwick for 2h45m on an easyjet flight to Turin because 1) the aircon went funny at point of take-off so they headed to the side of the runway and called an engineer, 2) when this was sorted then then said they needed to refuel, 3) they then needed to await someone to help the plane get back to the…
Loading Euro Cash on to a Travel Card
So I bought some euros, as the exchange rate was good, to load on to my Post Office Travel Card. After the euros arrived I went to the post office to load them on and was advised that they cannot do this, and they can only load GBP on to the card which will convert in to my required currency. So now I'm stuck with euro…
Tax refund on unused flights- Ryanair
Hi, I booked a return flight with Ryanair, because of change of circumstances, I couldn't take this trip. Will Ryanair refund any taxes?
EU flight compensation
I live in Almaty in Kazakhstan. Due to civil unrest in January 2022 the international airport was closed for a period of several weeks. When the situation died down and the curfew was lifted, the international airport re-opened and various international airlines resumed their services such as Turkish, Wizz, FlyDubai...etc…
Budget Flights Help Needed
I have booked flights to Thailand for 2024 with a UK based Budget Flight Company for 4 people. The flights are due to be paid for next week. Unfortunately, due to unforeseen circumstances 2 of the people booked for can not now go. Does anyone know where I stand on cancelling 2 of the flights or changing the names of these…
Tips for getting cheaper flights
Hi all, I'm looking for tips to get cheaper flights. I'm planning a trip to New Zealand in October. I've been trying to look for discount codes and also being trying to use VPN's but not had much luck. The price always stays the same with VPN's. Does anyone have any other suggestions? Or know of any cashback credit cards…
Be Aware - Easyjet 'Policy' Change - Extra Legroom Seats
As of 19th June 2023 Easyjet (under the radar as far as my countless searches tell me) have changed their policy for those paying for extra leg room. Prior to this date, all extra leg room seats booked and paid for were also allowed speedy boarding and one extra small cabin bag. After 19th June the only bang for your buck…
British Airways- charging flight in dollars in UK leading to currency fee
Hi all, I booked a flight with British Airways last week. I was in the UK when I made the booking but when I went to pay, the final charge was in USD instead of pounds sterling. I scrolled up and down to see if I could pay in sterling instead but no joy. I went ahead and paid and just saw that my bank charged me a foreign…
Portugal car hire (and baby seat?)
Hi, We're going to Portugal with our new arrival in a few weeks, and was wondering if anyone had any recommendations for a local car hire company? Or is it a case of just using the standard comparison sites? Also, we are not sure whether to take our car seat as one of the carry on items with Easyjet, or to pay for a car…
Conversion rates for car hire
I have been looking at booking car hire for Greece, I found some great prices but they want me to pay a deposit and then pay the balance on arrival. My concern is they have quoted in GBP but I have to pay in local currency, will my credit card convert the balance or will the car hire company quote me cost in EUR at their…
Car hire excess - ?rip off?
Went to Greece in May, with well known travel company and hired a car through them. Being a good MSE follower, I arranged my own insurance excess with a company I thought I had used before. Had a minor conflict with a roadside pole [due to local driver showing full beam lights at night, needing avoiding action]. Local car…
Ryanair Summer 2024 Flights
Hi, Does anybody have a rough idea of when summer flights usually go on sale on Ryanair? Thanks in advance
Mis-sold flights? Booking page showed Business, booked into Economy
Hi everyone, Hoping for some opinions here. We made a BA Holidays booking last night (LHR-HEL-JFK-LAX-JFK-LHR-OSL). All flights were booked into Business (and I have a screenshot of the booking page showing Business for each leg), but after confirming the booking, the MMB page now shows Economy for LAX-JFK. I've priced up…
Claiming the cost of accommodation on a holiday (not package holiday) where flight's been cancelled
Hi, We booked flights to Venice through Easy Jet (we were due to travel in mid August) and booked the accommodation separately in a camping village. The day after we paid the remainder due on the accommodation, Easy Jet cancelled our flight. We had taken out insurance when booking the accommodation through the camping…
Flights cancelled allegedly due to Air Traffic Control - is there any way of getting compensation?
Our flight to europe with Easyjet for a 4 night break in June (accommodation via Airbnb) was cancelled at the last minute and when we rebooked for next day was cancelled again. At that point we abandonned our holiday and had refund for flight tickets. I could see Easyjet would not give additional compensation as…
Travel insurance for daughter travelling abroad with friend's family
My daughter is going abroad with her friend and her friend's parents. I am trying to find travel insurance but as she is 17 I can't find a policy that covers her travelling without us. Last year I bought a family one then found out after the holiday that it wouldn't have paid out in the event of a claim as she was…
Car hire Damage Report needed from Hertz
Hi all – I hired a Hertz car in France in July and unfortunately hit a pothole which blew a tyre. Hertz have charged my credit card a total of 549.57 euros for this, and the invoice emailed to me by them shows this is made up of 499.57 euros “Damage Charge/estimate” and 50 Euros “Damage processing admin fee”. I have Car…
Buying from Europe in euros
Hi does anyone have experience of buying from Europe from the uk using euros? We are buying a motorhome from a German dealer and need to pay in euros. We can of course just transfer using IBAN and although this is possibly the safest method, the exchange rates banks use seems to be lower than most, and there is a cost. Has…
Windscreen chip = €350?
Hi. I am about to make a claim via Leisure Guard damage excess insurance as our hire car in Crete got a windscreen chip. The hire company said the minimum they had to charge for that was €350. That seems a bit OTT even though hopefully we'll get the money back via LG. Has anyone else had recent experience of what hire…
Cheapest airlines to fly to South America
Hi, travelling to South America next year, any recommendations for cheapest airline to travel to Chile from UK, back from Brazil?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Flights, currency & car hire

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