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Flight delay insurance
Hello! I have a travel insurance policy which pays out a small sum in the event of a delay to booked transport in excess of 2 hours. In late 2022, my family and I took a Wizz Air flight from Gatwick to Budapest which was delayed by around 2 hours and I submitted a claim a few weeks ago. Not unreasonably, the insurer asked…
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Mis sold flight
Back in April I booked a flight using Expedia, the flight was from Maun at 14:30 to johannesburg landing at 16:00 then from johannesburg to Windhoek at 17:35. Tight but as our luggage would be transferred Expedia said this was enough time. We arrived at Maun airport in August for our flight, new takeoff time showing at the…
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Holiday deposit in Euros
Hi all. Booking a holiday and need to make a down payment in Euros. How do I work out the best way to do this? I have a few accounts, but I guess I want to pay on a credit card for safety? I’ve got an Amex platinum cash back card and a Barclaycard cash back card. Main current account is nationwide flex plus. Any thoughts?…
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Wearable Luggage
Hi All, I'm looking to book some flights for a 2.5 week trip. Usually I would take a small bag but now even small bags you have to pay. I'm looking at Stuffa which seems the best option. Does anyone know any decent and ideally cheaper alternatives?
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Change Flight with Jet2, at checkout price jumps up.
I've stuck with Jet2 through the pandemic, spent £1300 on 3 flights, and moved year after year. This year trying to move them to 2023, happy to pay the £35. change flight fee, regardless of the date, destination, etc I swap them too, when I get to the checkout to pay the £35 price jumps up over £150+ and message to say…
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Easyjet Cancellation - Air Traffic Control Meltdown August Bank Holiday
Hi, My flight home from Nice was cancelled because of the air traffic control meltdown Bank Holiday weekend August 2023 and I ended up driving back across france as there were no flights in a 100 mile radius for 3-4 days. I submitted a compensation claim and was told, not unexpectedly, I wasn't entitled. But I could claim…
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Easy Jet check in query
I am attempting to check in for an upcoming EJ flight to Germany in November. The app states that all passenger info must match your travel document exactly including middle names. At the point of booking only first and last name were requested. It did state that names must be as per passport, such as David rather than…
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I just want to pay extra for one 23kg suitcase
I want to book tickets for 2 people and save as much as possible. It seems universal that the operators offer a no frills price where you can't select seats and take a large suitcase. They give you an upgrade option to do both. However, I don't want to pay to choose a seat but I want to pay for just ONE person to take a…
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MAN T2 - which gate
We normally fly EZY from T1 and know which gate so we can be early in the queue; but this time we are going Jet2 from T2.Is there a website that gives the gate numbers, like they do on the departure board, or does anyone know which gates Jet2 normally use. :)
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Authority/Regulator for complaint about travel agent.
Hello, I am trying to find the body to file a complaint about the online company Lastminute.com AKA BravoNext. I bought air tickets from them and they were in breach of the agreement about changing flight dates. They also sell air tickets with accommodation which are under the ATOL scheme. Does anybody know if ATOL covers…
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Santander Free ATM withdrawals
Hi, Hoping to visit Spain in August / September. Can anyone confirm I use my 123 debit card to withdraw euros from Santander ATM without fee or charges?
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ryanair flight
anyone flew with ryanair who has emphysema .do i have to tell them i have this condition.i do not use oxygen .
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Flight time extended by 5 hours - compensation available?
I have a flight booked from through BA for December, which has two legs. Both legs are BA codeshares - the first leg is with Finnair, and the second with JAL. The flight with JAL has recently had its predicted arrival time extended by 5 hours, although the departure time remains the same. I'm aware there is compensation…
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Avis car hire UK - Car not roadworthy?
Hello Everybody Hired a car through Avis in July. Pick up was from Gatwick airport. Staff were lovely and told me that there were three small areas of damage on the car, and that if I found anything else I should just take a picture and tell them when I returned the car. Got to the car and found a lot more that three areas…
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BA - no refund and no return flight when late for outbound leg
Hi All, I booked a return flight from Heathrow to Edinburgh for work. I left home in plenty of time, but there were some issues with the airport coaches and I ended up being late (before the flight took off, but with only about 25mins to go, I couldn't get trhough the barrier to get to security). I rang BA customer…
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Expedia Flight Booking Issue
Has anyone encountered this issue that could provide some adviceI was booking a flight from Expedia LHR to YYZ with BA from the 18th of June to the 1st of July (Let's call this "Trip A") and went through the whole payment process clicked 'pay now' and then got an error message along the lines of can't complete booking,…
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New York flights question
We are looking to book return flights for 2 adults and 2 kids approximately 14th Aug 24 to 28th Aug 24. Ideally wanted to go from Manchester but it works out about £900 more than going from LHR. It seems to be the return leg that massively ups the price. My question is, is it likely more flights will be released soon…
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Singapore Airlines Wi Fi
As all flights now offer free unlimited Wi Fi to Kris Flyer members can I ask has anybody actually used Singapore Airlines Wi Fi ? ... If so is it worth the trouble ? Will it be hit and miss and will I get inundated with unwanted adverts etc.... I will be in economy and would likely use it for modest surfing to pass the…
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Travelling to Israel & Airline refusing full refund
Hello Just a quick query, I am travelling to Tel Aviv in 2 weeks to spend 2 days there and then travelling on to another country, however the current UK government travel advice is to only travel to Israel if it is essentially. I booked the first flight directly flight with Virgin Atlantic and the second via an online…
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All day on a plane... and returned to departure airport! No compensation due
Not sure I can do anything about this, as I've been through arbitration & lost. But thought you guys might be interested: Early flight out of Gatwick on Easyjet (1 adult, 2 kids) 3hr to destination (Tivat, Montenegro) but bad weather forces 1hr detour to neighbouring country (Zagreb, Croatia) On the ground 2hrs. No water…
