Car hire abroad - child's car seat guaranteed?

Looking to hire a car in Italy. On the website, it's giving us the option of adding a car seat which is great. But, it's saying we don't pay for the car seat upfront - we pay for everything else upfront, but pay for the cost of hiring the car seat on the day. My question is, by reserving this car seat, is there any chance that when we arrive to collect the car, there is no car seat available? Getting concerned because if there is no car seat, we cannot take the car, and by paying upfront, we would then lose all that money. Thanks


Comments

  • DE_612183
    DE_612183 Posts: 3,399 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    what do the t&cs say about it?

    without knowing the company and the details of the contract - it's hard to say 100%

    have you also checked reviews of this company? has anyone else had an issue?

    have you contacted their sales team / customer services?
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    There is likely a pile of cat seats thrown in the corner of which they have plenty of unknown history.

    Are you really going to put your child in one of those? Take your own would be my advice and was what we always did.
  • heatherw_01
    heatherw_01 Posts: 6,735 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Normally extras are dependent on availability when you get there. This includes child seats and GPS.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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