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Goldcar car hire alicante spain dispute
We hired a car via holiday autos, which was with goldcar. We purchased the premium insurance (which we later find out is pretty pointless) Goldcar wanted either: €300 deposit plus €170 fuel deposit and pay £212 for their insurance or €1400 and £170 fuel deposit on credit card. We went with the later. 6 days in our new…
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Anyone used Turo in the US?
I've been reccomended Turo (a peer to peer car hire service like Airbnb) for an upcoming trip to the US by a friend. Has anyone used it? It's looking dramatically cheaper than than car hire companies... can't find much online of uk citizens hiring in the us.
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Difficulties buying online in France.
Has anyone else had difficulties buying goods online in France? We have a holiday home there and tried to buy some garden chairs online from the Carrefour site. All went well until I tried to use my Starling Euro card to pay. When I had to put in the address associated with the card the site would not accept an English…
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Virgin have essentially stolen from me
I had bought a premium return to the US. i needed to change my flight time therefore i paid to downgrade my seat from premium to economy light. Last week they cancelled this flight and put be back in the exact same flight I was originally, but now I’m £45 down and on economy light. i spoke to a customer service agent and…
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Expedia and Wizz Air cancellation impossible
I booked a holiday to Milan using Expedia. The flights are with Wizz Air Malta operated by L.Peru. I wanted to cancel and hotel no problem but can't cancel flight. Expedia have messaged called airline and I have done the same chat messages and calls. The flight is Sunday which I won't be on. Don't want refund just to…
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Flight cancelled - being put on a flight a day earlier
Hello all, In September I'm due to fly from Manchester to Las Vegas via Amsterdam with KLM. This is part of a package holiday. I received an email from KLM yesterday to inform me that the Amsterdam to Las Vegas leg of the journey had been cancelled by the airline, and they had offered seats on the same flight but flying a…
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Have we lost our money?
We rented an AVIS vehicle through British Airways who provided us with a prepaid voucher.When collecting the vehicle we presented the voucher and a credit card was required as a security deposit; no issues there.After returning the vehicle AVIS charged the full amount of the rental to the credit card. Due to their systems…
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Car Hire insurance question
Good afternoon, A hotel we are staying at in Europe have car hire. They are offering car hire at 70 per day or for 80, you get "mixed insurance" which includes everything except theft protection. What concerns me is there is no Theft protection... how do you cover a car hire that doest have this ? i see you can get Car…
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Wizz air baggage charges help please
Hi, my daughter has accidentally booked a flight for next week instead of today after her flight got cancelled yesterday in larnaca and she was trying to get back to the UK. I have checked the wizz air website and they say that they charge 80-100 euros to cancel a booking which we accept as it was her mistake the flights…
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Charges for using debit card abroad?
Hi there. I have a santander debit mastercard and I am looking to find out if I will be charged any fees for using my card in Spain. Santanders website says that there are no charges, since I have an edge up current account. However, many other sites say that there is a visa or mastercard fee, which appears to be a…
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Car Hire company cancelled my booking
Was wondering what are my rights when a car hire company (Vip-cars) has cancelled our booking in Croatia "due to the high season". They offered an alternative for £100 more. We paid deposit on a credit card. The t&cs on their website only state terms of customer's cancellation not on their part.. Appreciate any help..
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Car hire - the requirement for a credit card
We are going to Italy later this month and would like to hire a car. I will be booking it as my husband prefers me to deal with all the admin (and I'm happy to!). My husband will be driving, not me. I read that if we sort our own cheaper insurance before we go, a credit card in the name of the driver has to be provided to…
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Car hire abroad - child's car seat guaranteed?
Looking to hire a car in Italy. On the website, it's giving us the option of adding a car seat which is great. But, it's saying we don't pay for the car seat upfront - we pay for everything else upfront, but pay for the cost of hiring the car seat on the day. My question is, by reserving this car seat, is there any chance…
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Istanbul (Turkiye) - payment methods
Hey everyone, I hope you've had a great week so far. I'm heading to Istanbul next week, and I have a question about payments. Do most places, like restaurants, bars, and tourist spots, accept contactless payments in Turkish lira with a Revolut card? Also, do they charge any extra fees for using contactless payments? Are…
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Using Revolut abroad
When using a Revolut card in EU , Is it necessary to transfer money into Euros in advance , or can I use my Revolut card like any other bank card and allow them to get the best transaction rate?
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BA Cancellations
Can anyone tell me, if BA cancels my flight (which it keeps doing) am I entitled to compensation for hotel that I booked the night before an early flight and/or any cost for onward travel? For example where BA cancelled our flights from Spain to Gatwick and booked us on another that returned to London City instead. Our car…
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Cash in Morocco
I'm a bit confused with the "closed currency" situation in Morocco as it seams that I can buy cash in the UK to take with me. The Travel Money Max section of Money Saving Expert (I can't past links yet) even tells me where.
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Please can someone help me with regards to the Small Claims Court procedure?
I've taken Lastminute.com to the small claims court for a cancelled flight, they have been very slow and I gave them 14 days to return my money. They ignored that, so I took them to the small claims court, and only then did they offer me a voucher (as a "gesture of goodwill"). I semi-accepted that (I replied with a few…
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Easyjet 23kg hold luggage
I have booked 23kg hold luggage and I am unsure if that means I can take 1 bag weighing up to 23kg or if I can take 2 bags weighing up to 23kg? I looked on their website but couldn't find any clarification on the subject.
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Booked with BA flew with AA
ALONG WITH 4 OTHERS, I WAS BOOKED ON A HOLIDAY CRUISE , BOOKED WITH CRUISE FIRST, TO GO TO MIAMI FROM NEWCASTLE AIRPORT,VIA HEATHROW FLIGHT SUPPLIER, BRITISH AIRWAYS, 1325 BA.ON 10/5/2024. THE FLIGHT WAS ONE HOUR DELAYED FROM NEWCASTLE, WHICH MEANT WE MISSED OUR ORIGINAL CONNECTING FLIGHT FROM HEATHROW TO MIAMI,AND ANOTHER…
