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Credit balance in gas account
Hi I am looking for some help, I am currently £770 in credit on my gas account it is based on an actual meter reading and not an estimate. I have read on the website that your account is reviewed at end of payment year and over £100 refunded however this will be December can I ask for this to be refunded before this?…
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Boiling tap thingy
We have just had a boiling tap thing (sorry for the lack of technicality :p ) Anyway you puts you teabag in the cup - stick cup under tap and hey presto - no kettle to boil. Anyway - I have been told they are environmentally friendly as you only ever boil the amount you need, but are they cheaper to run than a kettle? they…
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southern elec and gas
we have these we have 2 bed ground floor apartment, we dont hardly use heating as its brand new aprtment and it keeps its heat well. low energy bulbs etc and normaly appliances and brand new energy efficant bolier 2 adults and one baby live here we pay £25 pm elec £25 pm gas they say this is about what useage we would use…
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BG HomeCare - What a joke!
My mother (78) took out HomeCare so she didn't have to bother me if anything went wrong. Nice theory except that BG could NOT organise a pppparty in brewery. It was simple problem. Immersion heater had gone. With a local plumber it would have gone like this: Plumber turns up starts tank draining, checks immersion heater…
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EDF Energy discount plan version 3?
I have my Gas and Elec from EDF and they have sent me a letter asking if I want to go onto this plan. It has a slip that I have to sign and send back in the prepaid envelope. Has anyone else has this letter and understand what it's all about? Anything to do with Gas/Elec confuses the hell out of me and it just goes over my…
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Is there a cheap mobile heating solution
[FONT="]Unfortunately we got mislead by a British Gas rep and paid unknowingly a capped bill for the last 12 months. Our electric and Gas are supplied by British Gas. The combined Bill currently is £400 per month. We are paying more at the moment to compensate for the previous year. This guy said we were paying way too…
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ID theft energy supply problem
I am currently dealing with a case of ID theft, someone is using my name, address and bank details to sign me up to various things - it's probably a cashback sites scam. Most companies seem to be dealing with it ok but I'm a bit worried about my dealings with British Gas. The address where this stuff is happening is…
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Confusion!
Hi all I am a newbie to the forum, very impressed by what I read! Glad to know i am not alone with all this stuff. I am in debt and being managed by a debt company at the minute (another post about that to be sent soon!), they have, with my permission, forwarded my information to a company called MoneyVillage who have a…
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moving overhead power supply to house
Hi Currently our electriciy supply runs from a telegraph pole across the lane to an anchor point on our chimney. We are the only house on this connection. We need to move the supply to do work on the chimney and rather than just move it lower down eg on the eaves where it'll likely get in the way in the future we are…
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My gas meter is registered to another address-Help!
We have just been in the process of getting a quote from a new gas supplier and they told us that our gas meter (according to serial number and meter point reference) is registered to number 66 on our street, we live at number 31. These are definately the numbers for our meter and our meter readings have always been…
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British Gas - at least !!!!!! Turpin wore a mask
Fair dues, they emailed me and told me that my web tariff was coming to an end and that my account would switch to 'Standard' tariff from a certain date. So I acted fast and got on the price comparison sites and made the best switch I could find. However, this didn't stop me from suffering the daylight robbery heist that…
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NPower trying to woo me back
I switched to EDF (online version 4 Dual fuel) earlier this year. There's a £25 each utility penalty if I switch now but my previous supplier NPower cold called me and asked me to switch back saying I'd save over £100. I checked their website and they estimate I'll save £111 if I switch now - less £50 of course for the…
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energy plus care from southern electric
I'm disabled and have my husband and three children two years ago i went on to southern electric energy care plus in which i was given 20% discount on my gas and electric for two years .today i reapplied and was told that i no longer qualify for the discount even though my illness is worse than two years ago the cost of…
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Help from EON Advisor pls
Hi We have a boiler/tank which is about 17 years old, its been slightly leaking and is totally inefficient, the tank holds 180 litres and will need to be replaced as we have been told in the past its an "odd" style installation - when the scrappage shceme came out the boiler turned out to be in the X rating category - only…
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Wrong Meter Readings....Help!
Any advice or help is greatly appreciated. I moved into my 2 bed apartment in March 07 and changed electricity suppliers in July 07. The meter serial number given to me by the last owner was the wrong meter! In effect, i have been reading next doors meter for nearly 3 years! How you may ask??? Well the meters are under the…
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Problem finding good Gas Engineer - Help!
Can anyone recommend a competent, professional Gas Engineer to repair my boiler? Thanks.
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gas in electric only house
i have inherited my dads house and we are getting gas central heating installed..problem is it has been electric only..could you advise how i get set up with gas and connected..ive been told that transco are the only company to do it and you then choose the supplier..is this true or if there is a choice of installers are…
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EON Expensive
Hi All Finding Eon expensive for electric and never been able to move from them due to so called problems with our meter not being suitable for other suppliers in two properties now, we have a heat wise economy 10 worried about massive electric bills over the winter months as we have no gas. Over the phone they tell me I…
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Quidco NPower cashback help
Hi, I hope someone can help me out. I switched my Gas and Electric to Npower via MoneySuperMarket via Quidco. I have the Moneysupermarket confirmation email dated 20/7/2010 Quidco havnt processed the cashback and i cant remember exactly what it was ! Can anyone remember or switched around the same date and can let me know…
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Atlantic gas and electric new 0845 cash cow - tip for you all
As a customer of Atlantic Gas and Electricity for a few years now, I have been really happy with the customer service i have had, unlike my experiences with Npower and worse still British Gas. I was sad to see that on Atlantics latest bills it quotes an 0845 number to ring. On all previous bills it was an 0800 number. In…