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Abusive Utility Companies... Where to go to avoid them?
I'm trying to find a utilities company I can trust. I used to be with British Gas but had problems and then switched to EDF which was very much out of the frying pan and into the fire! EDF have been appalingly dreadful, to an extent I cannot put into words. I'm really looking to remove abusive relationships from my life so…
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Not sure what to do
I've done comparisons for my Electric and Gas as I'm with Eon dual with prepayment at the moment and want to stay with prepayment but after Eon price increases I need to save money as my job may go in 4 to 6 weeks time and I am trying to safe money on everything. Have they all made their increases or is there more to come?…
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edf gas
I have recently changed over to a different provider from edf as they said they were cheaper but each month my bills were rising by quite alot, i dont use central heating just hot water and the cooker.At the weekend I discovered I had quite a major gas leak under ground and it was on my property, they have had to move the…
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Ex-flatmate never took a meter reading - now there's a huge bill
I moved out of my old flat a few weeks ago, my flatmate who is staying in the flat closed the account with the meter readings I took at the time. It now turns out that these are the first readings he gave since moving in, so our final bill is over £250. Obviously I'm quite annoyed as he had told me we were in credit, but…
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5 year gas bill help pease
long post V sorry so yesterday i recieved a five year gas bill no idea why i have been paying all this time by DD for some reason they now have added up all that i have used and then estimated use then cancelled all my previous bills for 5 years they owe me £140 so the confusion why have they rescinded all previous bills…
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Switching from npower to EDF- can I get my credit back?
Hello I have never switched my energy supplier before, and have previously just gone with what my landlord reccomended (Npower!!!). My question- I am in the process of switching my supplier to EDF, but my npower account is £60 in credit. Can I claim this back from Npower?? I wanted to ask here first- I can only imagine…
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Prepayment meters with no standing charge
I may be making some changes to my life and I'm considering switching over to a pre-payment meter for my electricity. What I'd like is a prepayment meter with no standing charge, such that if I don't use any electricity I don't have to pay for any. Are there companies out there that offer this? How can I find the best one?…
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EON please help
I'm going to try and cut a long story short ;) We moved to a new house beginning of march, previous tenant had debt on the meters and everytime we put credit on the meters it was being eaten. (I stupidly didnt keep reciepts) I've rang them loads and everytime i was told to take my key into my newsagents and ask them to put…
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Cancellation Fee waived???
The energy regulator Ofgem states that by raising their prices, a supplier is essentially altering a contract and therefore can't charge you any cancellation penalty. If you write to your supplier before their price rise comes into effect to tell them you want to switch tariff or supplier, they shouldn't charge you any…
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Switching from Scottish Power
Hi We are trying to swith from Scottish Power and their extorionate charges to Co Op , but they have come back and said that Scottish power have objected? Has anyone else had a similar problem? and does this mean we cant switch? Any help appreciated! xx
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Confused with Price Hikes & Switching
Have taken the leap and gone for EDF's Fixed 2014, fingers crossed that was a good move!
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Scottish Power additional direct debits
I am currently in the final stage of switching away from Scottish power. Today, I noticed they have set-up two additional direct debits without notifying me. I have just cancelled both as they still have the normal direct debit and last time I was able to log-on to their website I was still in credit. According to their…
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Is switching prepayment as simple as just getting a new key?
Hello Just signed to rent a new place for 6months (hopefully longer), but the place is fitted with a prepayment electric meter and previous tenant's supplier was Utility Warehouse. I'm not really familiar with these outside the basics. The letting agents have arranged for a new key to be sent by them to the address, which…
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Ofgem Bring In Forensic Accountants To Investigate Big 6
"The regulator Ofgem has brought in the forensic accountants BDO to see if energy firms understated their retail profits to justify higher prices. BDO will look at trading profits, wholesale prices and how the firms hedge against price fluctuations. The move marks a stepping up of its investigation into the big six energy…
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British Gas problem
:)I have changed over to a fixed rate today (through advise on this site). Went downstairs to take my meter reading for my Gas and was very confused as my last bill said 1 amount but my currant reading said 1 that is nearly 600 units less! checked with my neighbour downstairs and her meter is near my reading on the bill.…
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BG Exit Charges - Watch out
Followed all the posts on these charges whilst changing from BG WS8 to EDF 2014. Had assurance from BG by e mail that fees would not be applied if EDF gave them 15 working days notice which they did. However spotted a miscellaneous £30 charge on each utility, on the electric it was after account fully closed and BG had…
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40,640 KWH gas usage- help!!!!!!
Hiya I have just received my gas bill (I pay DD of £59 per month - recently increased to £152!!!). It says I owe £1049!!!!!!!!!:eek: I am trying to work this out with N power but I have worked out that my gas usage comes out at 40,640 KWH from 09/03/09 to 21/03/10 (all actual readings!) Now does this sound right- I…
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help confused on gas/elec - edf
Hi - can any1 help :money:, I have gas & elec on edf online saver v7 till dec 2011. is it worth me changing even tho I will be charged £25 each for early termination. They said they can change me to either fixed till 2012 or fixed 2014. i get confused on all the unit/standing charges. - thanks to any1 who can help me, im…
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EDF New Tariffs Today (15th August)
Just checked EDFs website and Online Saver v12 and Fixed Saver v2 have been withdrawn and replaced with Fix for 2012 and Fixed Price 2014. Are these tariffs more expensive than the older ones i.e Fixed Saver v2 vs Fix for 2012?
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Currently on Npower SO14 - Gas 60p Standing charge! Where to go next?
Hello I've FINALLY got around to taking a proper look at my bills and try to understand what the hell is looking back at me. Kind of got to rips with the basics now I think and REALLY shocks with some of these figures! My standing charge for Gas used to be 15p per day. Now it's 60p per day, and has been since 05/2010!…