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Seller sent me a return label via messages
I recently purchased a basin tap but unfortunately it leaks so I requested a return. The seller then sent me a Royal Mail return label with his address via ebay messages. Is it safe for me to return the item to him via this label? The tracking number on the return label is very small and quite blurry.
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Items missing from my sealed parcel
Hi so I had a parcel delivered it was sealed but had 2 items missing out of the pack been in touch with company they have said they looked on cctv and it was packed, I’ve seen previous messages from another member on here that had the same thing done. It seems to have a bad reputation any suggestions pls
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Parcelforce charging £1 to track
Hi . Thanks for taking the time . A family member ordered from a company called homary.uk a few weeks ago . They have not received the goods yet and trying to contact . She was given a tracking number . Logging onto the parcelforce website to track . They want £1 payable by card details . Is this a scam ? Any one heard of…
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EBay buying advice
I’ve seen a piece of furniture on eBay that I’m interested in. I’ve never used eBay so apologies if this is a stupid question. It’s collection only, which is fine, and condition just described as ‘used’. I want to send my friend to check the condition of it first, and if it’s ok, she’ll let me know and I can pay for it via…
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RM tracked 48 large letter - no qr code
Is this right? Previously when I post small parcel, there is always qr code for me to go to royal mail to get it printed out. I just paid for royal mail tracked 48 large letter 500g £2.7, email (and website) say qr code unavailable. Not sure if it is normal for large letter T48 or error from royal mail. Anyone have…
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Best app
Hi hopefully someone can advise have quite a few boxes of books I want to get rid of but don't have the patience to sell them on Ebay as need the spare bedroom back. Most of the books are cookery books I've purchased online. They're unused so brand new, they were looked at them out on a shelf and forgotten about as I look…
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Posting a "Collection Only" Item
Hey all, I have a question regarding collection only orders.I have sold an item that was set as collection in person but I agreed to have it posted at my own expense.I have bought the fully tracked label and have added tracking number to order details in eBay. Would I be covered if let's say the buyer decides to say he did…
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Cheap Parcel Delivery - official discussion
Hi all, This is the new discussion for the Cheap Parcel Delivery article, so please post your feedback on your parcel delivery experiences. The previous five discussions have now been closed, but can be found here for reference: Thread 1, Thread 2, Thread 3, Thread 4, Thread 5. Note: This thread is meant for posting…
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Pre-paid envelopes
Hi Does anyone know what happens to pre-paid envelopes when postage stamps change next year?
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Error in item specifics
Hello Everyone I have recently bought an item on ebay. The item specifics contain an error in fabric composition although the photos show the label with the correct fabric composition it is small and i did not notice this having taken the written 'item specifics' as correct at time of bidding. What are the rules on this..…
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DPD lost parcel
I don't know what to do and need some advice. I paid to return some riding boots to an online retailer with DPD. They were too big and so I decided to return them. They cost £120, so insured the service through DPD for the full value of the boots. I receive a call from the retailer a couple of days later to say that the…
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Item listed during offer, not paid, will offer apply to 2nd chance offer?
Listed an item during the last 80%offer. Sold for over £50. 2 bidders. Winning bidder still has not paid. The 5 days to cancel will be AFTER the current offer. I am very keen to sell it this time and not wait till after Christmas. Gut feeling that the winning buyer is not going to pay. He has not replied to my message as I…
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DPD delivery
I have an iPhone being delivered tomorrow by DPD on behalf of SKY. I am a teacher and work Monday to Friday but it says I can’t switch to a Saturday delivery or get it delivered to one of their affiliate shops for me to collect after work. Any idea what I can do?
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EBay delivery dates
I have just listed an item with a 3 day dispatch and the listing says "get it by Wednesday 7th or Thursday 8th. If I posted on the third day that would be Wednesday 7th so how does ebay work that out???
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Ebay revising postage charge for additional items on live listing.
I had several of the same item to sell so set up a listing and entered the number I had to sell. I chose Royal Mail 2nd Class Small Parcel for the postage. After listing I thought I'd better offer buyers the option of 1st class so I revised the listing accordingly. However, when viewing the postage on the listing an amount…
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Facebook Marketplace
Hi, How can I unsubscribe / delete marketplace groups which are no longer relevant to me? o:)
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relisting an item and discount fvf
Hi, would I be able to end a listing and use the relist facility and still utilise the 80% discount or would I have to start a completely new listing? thanks for any advice.
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EBay seller protection during strikes
This is a bit out of date as it doesn’t take into account the next batch of RM strikes. However the thing to note that is while INR seller strikes will not be counted in seller metrics eBay are NOT apparently extending the time in which a buyer can open one. So sellers will be needing to refund within the usual time frames…
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DRS keep sending messages
Hi I've had a fee of 15.99 waved by ebay but Drs keep texting me and emailing me. Is there a way to stop it. Is there a letter that I can send to stop it. Please help
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Royal Mail Recorded Delivery Not Arrived....
Hello all, I sent a parcel recorded delivery 1st Class last Sunday 20th November and it has still not arrived. I know the strikes were towards the end of last week but does anyone have any knowledge of them having backlogs which would effect the early part of the week, or do you think this should have arrived by now? When…
