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Can I use postal strike as an excuse to return items bought on Ebay?
I bought some bits and pieces from 4 different sellers on Ebay on 17th Nov and they all should have been delivered by Sat 24th to Monday 26th November. Total value £15 However non have been delivered and I have just been given a trial of Amazon prime so I can buy all the stuff on Amazon and get it delivered tomorrow post…
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Packlink poor service
I have had a bad experience trying to claim for an Ebay parcel I sent via UPS using their Packlink service. Their tracking states that it got stolen during transit to buyer and can't discuss it with me only the shipper! Packlink has no actual email address or contact number just their online claim form which can't upload…
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Ebay item gone missing at sorting office
Hi i sold an item on ebay the purchaser has opened a case for non delivery, whilst at the same time sending a message to me saying the po tried to deliver it twice and no one was home, they then took it back to the sorting office for collection, it has now gone missing. The buyer wants a refund from me, am i liable to…
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Click and Collect item shows as delivered, but it has not reached the Argos
I bought an item on eBay on 15th. It was marked as dispatched on 17th. The delivery date was a week ago (19th-21rd). It should have been delivered to an Argos for me to collect. I haven't received any notifications from Argos nor from eBay, so I messaged the seller to ask to provide tracking number. The seller hasn't…
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RM item shows as delivered but buyer says hasn't received it
Sure this has been asked before but I sent an item RM Tracked 48, shows delivered 19th Nov and buyer has opened a request for refund as hasn't received it, despite showing confirmation it was delivered. Not that it's probably needed but delivery details: * 19 Nov 20226:04pmDELIVERY RECORDED * 19 Nov 20221:33pmSORTED FOR…
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Selling Aps
Hi first post so hope this is right place sorry if not. I have quite a few boxes of books I want to get rid of but don't have the patience to sell them on Ebay as need the spare bedroom back. Most of the books are cookery books I've purchased online. They're unused so brand new, they were looked at them out on a shelf and…
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Missing Parcel
Not sure on any thoughts on this please? I ordered an item on eBay from China of low value only $11.40 so it didn't cost a fortune but it didn't arrive. On chasing it up I discovered that Royal Mail delivered it to an address more than 2 miles away from me then sent the seller a picture of a random stranger's patio table…
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Amazon Order (Prime Delivery) - DHL trying to charge extortionate customs charge after delivery
I wondered if anyone can advise at all. I purchased something on Amazon which had Prime delivery (Free). Unbeknown to me the third party seller was based in Italy. A few weeks after receiving the item DHL sent me an invoice for a £50 customs charge, Amazon just advised me to ignore it but now I am received letters from a…
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Returned item due to lack of collection?
Sold an item for £300 Buyer was very responsive at first, emailing about how happy he was with the item price etc. Item sent via RM Special Delivery. Arrived but no-one was in to accept, so it's been sitting at the delivery office for the past few days. Have emailed the buyer twice to inform him - no response to any emails…
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Feedback question
Bought a preloved item from a business seller with 100% positive feedback on 17th Nov. Final date for delivery was 26th Nov. Item didn't arrive and no communication, so I checked back to find that it had not been marked as dispatched. Messaged seller who said she had looked for the item and couldn't find it and that she…
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Ebay Contact Details
Does anyone have a telephone number to call Ebay? Thanks in advance
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Contacting Ebay
Please please can anyone help me. My neighbour has died, Im dealing with 'Stuff". He has an active eBay account which I donit know the password too (which is totally as it should be!) How can I get them to close the account please? Keep getting emails saying stuff hasn't arrived / been dispatched etc but all bought after…
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I've fallen victim to a Vinted scam and lost £100
I've been using vinted for over a year. Getting rid of old clothes and toys. Buying the odd bargain too. Most transactions have been fine. However I sold a job lot of 15 of my son's funko pops for £100. They were worth much more but had been on display and some boxes had slight damaged. Which I included photo's on the…
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eBay buyer claiming item not received
Hello, I was wondering whether anybody could give me any advice to an item going missing. The buyer has said that the item was not received, although the tracking says delivered to the front door. I used UPS (through Packlink) as the item was worth around £60. Packlink have given me a Denial of Receipt form for the buyer…
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Ebay delivery estimate
I purchased an item on the 15th, with delivery estimate of 17th-19th. Well it's now the 19th, checked tracking and says it was despatched on the 17th (fine) but now the delivery estimate is the 22nd⁈ I've not had delivery estimates change after the order on eBay before; is this a new thing? [I'm also annoyed it's not here…
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How to deal with cancelled bids as eBay seller
This discussion was created from comments split from: Cancelled Bid.
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How should I deal with a Paypal phishing Email?
Hi I have just received 3 requests for money... 3x £600 Your PayPal account may have been illegally accessed. GBP 600. 00 has been deducted from your account to cover the cost of Waitrose & Partners Cards. If you think you did not make this transaction, call us right away at xxx xxx xxx xxx How do I deal with this safely…
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Vinted Warning - many having problems with money & blocked / banned accounts
A lot of people on the FB group have had issues withdrawing from Vinted these last weeks. Some had accounts blocked or banned when they tried to do this. Also customer service have gone AWOL and are not responding to anyone.
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Claiming back from RM Tracked 48
So I sent a fragile parcel well wrapped and secure with Fragile written on the parcel. It was sent tracked 48 and because of its size I took it to my local DO. I purchased the label through EBay not the RM website. Upon delivery the recipient has sent me photos and the majority of the items were damaged. So I’ve refunded…
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Cancelled Bid
Why do eBay allow bids to be cancelled? If I bid on something in an auction room I would not be able to say ‘oh cancel that, I’ve changed my mind’.
