Changing Bank Account without "Trustly"

moonpenny

Still can't find a way to change Bank Account on MP without agreeing to "Trustly" t&c.  Can anyone help?
My original account went through without involving Trustly but I accidently put in the wrong account (being my main one which I don't want to use)
I have just had another go, putting in details differently but in the small print at bottom says I am agreeing to Trustly T&C so I didn't proceed.  Is the only alternative to open another account with a different bank?

pbartlett

What exactly happens if you put the new details in? You will only be going the Open Banking route if you are asked to then ** sign onto your bank account and agree to the request **. If that doesn't happen, it will be a normal DD.

moonpenny

pbartlett said:

What exactly happens if you put the new details in? You will only be going the Open Banking route if you are asked to then ** sign onto your bank account and agree to the request **. If that doesn't happen, it will be a normal DD.

 That's the problem, I don't want to go through the "open banking route"

I go through "payments" on my ebay account and click on change bank account it asks for new account number and sort code but, when I click on "next" the form (in small print at the bottom) says I am agreeing to Trustly's terms and conditions which I am most definately not so I abandon it.

When I put my original account in it just asked for account and sort code and nothing to do with Trustly.

I have looked at the t&c and there is no way I would agree to them looking over my other accounts etc. There is even a section on giving them Power of Attorney.

messia07

are you trying to fill out your details on a phone/ipad or pc?  

moonpenny

On a PC.  Had no problem with Trustly on initial bank details, it wasn't  mentioned.

JAG

moonpenny said:

On a PC.  Had no problem with Trustly on initial bank details, it wasn't  mentioned.

Sorry to bring up an old thread, but I have the same issue.

I need to update my original bank account and the only option is to add the new account via Trustly.

Did you ever manage to get it sorted?

moonpenny

all I can remember ( long time ago) I ended up opening a new account with a new bank and just use it for eBay.