How to Get to the Orginal Post from Marketplace Messages

Enigmatic_Me

Can anyone help please as this is the second time I have had this issue. When you message someone re an item they have for sale on Marketplace, how do you get back to the original post of the sale.

I purchased something last week which has been delivered and I want to go back to check the original post just to double check I have received everything I should have. I cannot see anywhere in the messages to link back to the original post to do this. Googling this shows posts from other forums a couple of years ago with the same problem. I cannot believe Marketplace/Facebook could do this in that you cannot go back to the post to check everything is OK. I have even gone through my facebook activity log but cannot see it on there. Maybe the seller removed the item?

soolin

Enigmatic_Me said:

Can anyone help please as this is the second time I have had this issue. When you message someone re an item they have for sale on Marketplace, how do you get back to the original post of the sale.

I purchased something last week which has been delivered and I want to go back to check the original post just to double check I have received everything I should have. I cannot see anywhere in the messages to link back to the original post to do this. Googling this shows posts from other forums a couple of years ago with the same problem. I cannot believe Marketplace/Facebook could do this in that you cannot go back to the post to check everything is OK. I have even gone through my facebook activity log but cannot see it on there. Maybe the seller removed the item?

If seller has removed the item I don't think you can get it back again. I know several groups I sell on require sellers to screen shot the for sale post and send it to the buyer for future reference. Too late for this sale, but might be useful going forward in case of disputes. 

Enigmatic_Me

Thanks yes lesson learned. Next time I will take a screenshot. Cannot believe that Marketplace have taken away the reference to the item. I bet lots of people get scammed because of this.

soolin

I have been looking at some of my sales and enquiries - on a couple I can see the original listing by clicking on the photo of the item, but I don't know if that is because item hasn't been entirely deleted, just marked as sold.

Enigmatic_Me

Yes when I click on the photo I just get the options of Theme, Quick Reaction, Nicknames, See members, View media and files (nothing in there when you click that) and search in conversation. None of those takes you to the original listing. I guess they must have deleted the post.