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Why do Charity Shops Stick Labels to Books
I've just found a great book in a local charity shop but stuck to the front are two stickers .. a price and a 'gift aid' sticker. Why can't the workers just put a price on a shelf and leave it at that .. hardbacks £3, paperbacks £1 or whatever it is? Supermarkets used to price every item, but that idew\a died out many…
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Return of faulty item offered partial refund?
Bought brand new item £125, opened it, it’s faulty. seller doesn’t accept returns - obviously they have to so have been in dispute over this. Seller got eBay involved ebay said return item for full refund and sent prepayment postage slip seller now saying we are returning an open item which they are unable to resell at…
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eBay courier help
I haven’t sold on eBay for a while and didn’t realise there were new rules regarding money being held et cetera. I have sold a bike which needs to be picked up by courier and I’m wondering how I prove to eBay that the item has been picked up. It is saying that I need a QR code. Will the courier company provide me with…
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Overlapping FVF offers
I have the 70% off FVF running until midnight tonight but I also have the £1 FVF for 3 items for buying an item in November. The 70% offer is best for sub £20 items and the £1 offer for higher value items. I have used a couple of the 70% offers but wanted to list a £60 item with the £1 offer. I accepted the £1 offer and…
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Buyer has opened an INR case
Hi, I’m hoping someone can help please. I sold 2 items to the same buyer on 18/11, I agreed to combine postage and sent both in the same parcel the same day. I printed a postage label via ebay and have a slip from the post office proving I posted it there. Royal Mail haven’t updated the tracking. I had a curt message from…
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return of defective item
I have 'contacted seller' (who does "accept return"), but nil response. The last couple of items I have bought are not showing (????) on my purchase list, therefore I cannot How to ask us to step in If you and the seller aren't able to come to a resolution, you can ask us to step in. Here's how: * Find the item in…
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EBay FVF calculator with percentage discounts
Here is a handy tool for working out your selling costs when using a FVF offer, https://www.ebayfeescalculator.com/uk-ebay-calculator/ It looks like ebay have made a mistake on the current 70% off offer, this equates to 3.83% + 30p not 2.56% as per the T's & C's. Thanks to @girlchops for pointing this out.
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RM price changes for business customers
Just got this this morning relating to my RM business account: https://www.royalmail.com/prices2022?elqcst=272&elqcsid=706 I had virtually stopped using my business account as it was getting expensive and ebay postage prices could beat RM direct in most cases. There are changes to International costs as well as some…
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ebay doubling fees for sales to Europe in January
'From 1st January 2022, international fees are increasing from 0.6% to 1.26% when the delivery address (as entered by the buyer at checkout) is in Eurozone & Northern Europe* countries. This change will take effect for all sales from that date onwards, regardless of when the item was listed, relisted or renewed. This will…
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Christmas feedback and messages
'Tis the season to leave feedback in all the wrong places. I received a message yesterday, apologising for the previous message as it wasn't meant for me. So I checked my messages and couldn't find anything. Had a look at feedback and had a long negative feedback berating the delivery service and how a parcel went next…
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ebay INR issue/case question
I sent an item to a buyer a couple of weeks ago. On Monday I had a case opened against me as INR. The message in the case said "hermes have left this parcel in a safe place but I can not find it, can you let.me know where the item is" Anyway, I checked the tracking which showed it being delivered 3 days after sending.…
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Looking for some Ebay Starter Advice please on selling?
hi, i started selling on ebay very recent and i cant find anywhere what the % ebay takes from the end of the sale as i sold a dvd for £1.90 and my end sale was 1.36! do they really take that much and is it a flat % on every item you sell or is it different? also i have no idea how some charge 99p for a DVD etc and sell it…
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Over 20 years on eBay but this is a new one on me!
Hi Joined ebay in 1999 and use it occasionally to sell stuff, built up a couple of thousand all positive feedbacks during this time so all is good. I sold an item on Sunday and promptly posted on Monday with full tracking. This morning I get a resolve buyers request for a refund due to item not arriving so I check the…
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Ebay delivery issue.
Someone bid on 2 different items I had on Ebay. I always buy my postage through Ebay and print my own labels then take the items to the PO but in this instance because they bought 2 items Ebay automatically combine the 2 items into one sale. The 2 items could not be packed together because exceeded the size and weight for…
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Auction Collection
Stupid me bidded on an auction item which I thought I could arrange a courier to collect as it 290 miles from me - paid for the invoice etc asked the auction house for the dims of the item(s) so could organise a courier quote and they are saying that they don't accept courier collection. - they said they can't cancel the…
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ebay pay method
at the checkout I can pay with paypal, paypal credit, google pay or visa etc card. It is used books £6.50 +free postage. what is best for me what is best for seller? or they don't care? I usually pay with paypal account.
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Ebay return,2 addresses
I bought a wrong item so started the return procedure.I have an ebay returns label with 1 address on but the seller has messaged me a different return address. Which should I use ?
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Amazon returns and QR codes
This is more of a little rant than anything else as I can probably get around the problem easily enough. My wife has to return two faulty items to Amazon. Amazon don't provide a printable return label like eBay. She has to download QR codes to an app on a smart phone and take the package to a PO with a label printing…
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Sold car payment Paypal
I sold my car and was paid via Paypal. Three weeks later I was contacted to say that I had missold the car, despite it being service and road tested 3 days before sale and a full 12 months guarantee. Paypal deducted the money from my account as the purchaser paid with a Visa credit card under Section 75. I am now being…
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Small electrical item gone faulty, how long I am covered for?
Hi all, Bought small electrical item (battery powered) on eBay in September. Now, item broke after 2 months. Ebay says, I have 30 days protection and after that zero. That's their company policy. How about law in this country? Am I protected for longer for items bought online?Seller is a china based business seller, I paid…