Ebay, auctions, car boot sales, post & parcels

I recently sold an item via Facebook Marketplace and the buyer checked it over before making payment. He has now contacted me to say it is misrepresented. The faults he is saying it has would have been visible when he checked it over and he didn’t try it to check it worked to his satisfaction being paying the money. He is…

Hi. I sold an item to a buyer from the US and they have opened a return request saying it wasn’t as described. I described the item as excellent condition but they have pointed out some damage to it that I wasn’t aware of. Im not disputing this as they could well be right. I apologised and offered a partial refund. I had…

I have done it again.I have been charged £2 subtitle fees on eBay. How do I make sure this will not happen again. Thanks

for the last month there's been a banner advertising these codes, Every purchase I've made on eBay since I've tried them and never had it work for any of them. How do I see the eligible items? seems completely pointless

I accepted an offer for an item. 5 days later buyer has not responded to messages / paid. How long should I wait for payment? :'(:wink: What can I do when buyer does not pay in a timely manner?

In April this year a scammer got into my ebay account and fraudiently listed a camera 10 times. During this time my mum was dying and she passed away at the end of April- so I wasn't looking at my ebay account etc. The scammer changed all my ebay account details and added a bank account that was with Haliax (I have never…

I sincerely hope UPS PR dept reads this forum because your company are useless. So I receive a notification there are fees to pay. I can either pay online or the driver can collect payment. Driver shows up and says I haven't paid and not be delivering my parcel (was that a sarcastic smug grin I observe) I then show him the…

Hi, Hope I post in the correct section. Basically, I needed to return a defective item and requested for a replacement. I picked one of the options was to print the label in store (royal mail). At the till , the woman told me to scan the qr code on the machine and it printed a return label and told me there is no…

My partner sold something on ebay which the buyer used (the item enables you to mine crypto) for a number of months and then they tried to get their money back. My partner was advised by his bank to block ebay from refunding the money and to take the case to the Ombudsman as ebay were insisting we had to accept that they…

Had a message saying one of my parcels hadn't turned up, checked it with the courier and it says delivered. Person hasn't raised a case yet just messaged me on Ebay. I raised a case with the courier and they have come back to me and said they won't process it until I provide proof that I have refunded the buyer - but I'm…

I have a problem using this online service which I have been unable to resolve with Royal Mail support services. I'm hoping someone here on the forum might be able to help. The main customer service point of contact admitted that they knew little about the "Click and Drop" system and advised that I contacted the online…

I have just bought a label for a recent sale item and note the buyer has a delivery address as follows :- Co-op, eCP:xxxyyyzzz, 2 Columbus Road, Peterborough, Cambridgeshire PE7 0LD I see there is a 21p reduction for parcels going to an EVRi parcel shop, but I was wondering whether this is one, or maybe it's just a local…

A buyer in France has bought an item from me. Ebay have collected VAT payment on his behalf. There's a number in the order, listed as 'Tax Details' in the app (format: FRXXXXXXXXXXX). Do I need to put down this number anywhere on the customs declaration form to ensure the buyer won't be paying VAT twice?

I used to be active in this forum about ten years ago. One thing that I thought of after looking at this forum again is to wonder how Ebid is getting on. When I was active here there were always people promoting Ebid and calling it the future of online auctions. I registered on Ebid and after some effort found a minor item…

We live off grid on a boat and have no delivery address, we use Amazon lockers and ebay click and collect , are there any other online retailers that deliver to lockers or pick up locations?

Hi Everyone,I'm planning to list one of my laptops on Ebay this coming week. From historic listings I believe I should get around £150 for it.Having had a read of the board stickie I'm considering using Parcel2go for the courier. I notice that most of headline prices include protection of up to £20. I'm assuming this kicks…

I've had a spate of people bidding then not paying so I changed almost all listings to buy it now. One slipped through the net and I forgot to change it. As expected another bid appeared with 10 days still left to run. I'm pretty certain it's another non payer competition blocking as the pattern is the same. It still has 5…

Hi, Looking for a little advice. I sold an item on eBay, I'm registered as a business seller. The buyer is claiming a fault with the item and requesting a full refund, however it been 100 days since the purchase. This is of course outside of all the seller and buyer protection that eBay offer, I would in this case also…

I have the postage listed for the UK, and I'm opted into GSP, but every now and then I get buyers messaging me asking for a postage price to their country. what do I tell them, just put the item in your basket and go to checkout?

Sent a buyer an item via evri. Had a message moaning it had not arrived and they needed it in a hurry. Apparently been home all day every day and no sign of evri. Fair enough I thought, I know how bad evri can be. Looked up evri tracking and item was "held-unable to deliver" 3 Delivery attempts made. Sent replacement on…