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E Bay return has disappeared - unco-operative buyer
I recently sold a small jewellery item on E Bay. The buyer rejected it, saying it was a fake. I arranged via the usual E Bay channels to send him the postage so he could return it. I also, foolishly - but due to imminent holiday - released the refund of the purchase cost to him. Since then, three weeks ago, the item has…
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Is ebay safe? would i get my money back
Looked on ebay at some vintage watches and there are 2 NOS watches that are just what i am looking for, BUT they are in Romania, its a seller with an account that is 9 years ols and with 350 feedback. Price of the watches is around £500 which is ok if they are real but i am just worried about it being Romania so does ebay…
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Royal Mail tracked 24
Hi all, just to be upfront i am not looking for any compensation or claims etc for this just wanted to ask a question. I sent a parcel this week from Nottingham to Liverpool with Royal Mail Tracked 24 with Signature, its a fairly large parcel weighing about 7Kg. It was collected from me on Tuesday morning and the tracking…
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RM office reduced hours again
I’m sure there was an earlier thread but I can’t find it so apologies for starting another. My local RM mail centre recently cut its opening hours making it difficult to drop post off for a receipt if you were busy in the day. Added to that the closure of a small local PO and cutting of staff in the main PO has resulted in…
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Can you rearrange the columns on 'orders' page
As of today, I was unable to see any feedback indication on my 'order' list. I generally just give feedback when the buyer does Usually I could just see the indicator on the far right of the page, but now I have to zoom out to 80% to see this column which makes the print quite small. If I could rearrange the columns, that…
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Heated jacket not working after three months
Bought an heated jacket brand Mia and coco on eBay. It was nice when it was working. Did not expect it to pack after three months of use? Can I claim under guarantee since bought from eBay the guarantee is void? Thanks
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Royal mail delivered an ebay sale to the wrong house
Hi, Need some advice. On the day of delivery, buyer contacts me saying they didn't sign for the item. It was signed for by x and the buyers name was also x. So I thought buyer was trying it on. However, upon checking the royal mail tracking I see that it was scanned outside number 35(assume this is accurate) instead of…
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How long does a seller have to wait .. item not paid for
A few days ago a buyer offered a price for an item which I had for sale. Within a minute, I accepted the offer and the item was sold. Now 4 days later the buyer hasn't paid for the item. Although I normally don't (no need usually) I did send an invoice.. basically £8 plus £3.49 postage. is there a set time I must wait…
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Asking for refund after 5 months
Hi my daughter sold an second hand item on Facebook marketplace in full working order (does have evidence of it working 3 days before sent ). This was march 2023 when it was sent to the buyer. This person wanted the item desperately. However today she’s messaged my daughter saying she’s just taken it out of the box today…
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Would you block this buyer?
I sent off an item to a buyer. The courier made four attempts to deliver the parcel with no success so has started the process of returning it back to me. So I will have to refund, no problem, that's life on Ebay. Presumably the best way to refund is via a INR case (the buyer hasn't opened one yet) as then they can't leave…
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How early do you have to be for the car boot sale?
Chorleywood Car Boot sale is very good but very popular. This morning we arrived at 6.45 and though the field was not full, I was only just in time to pick up two clothes rails from their 'hire shop' before it was emptied out. Other people had come a little later and were having to miserably display their clothes in piles…
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Sending parcel to Northern Ireland
I have just sold an item where I offered Evri and Royal mail postage. Evri was cheaper than Royal Mail. The buyer is from Portadown, Northern Ireland and he chose Evri as it was cheaper. Just about to buy postage from Evri but they are adding £2.75 location charge! I wasn't aware of that! Would Royal Mail also charge…
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DPD Delivery with PIN
Though some online research shows that it's been happening for along while, I have my first ever delivery with DPD which requires a PIN code today. I'm curious about how this works. I.e. does the driver know the PIN, or is it that their device validates the PIN but the driver does not know it. While I will admit that it's…
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How to extend expiry date on ebay drafts ?
Hi I have saved a number eby listings as drafts and they have 15 days left before they need to be listed or they disappear. I'm not ready to list them yet and would like to extend the expiry date. Any idea how I can do this please? tia sx
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started and eBay return, they want me to return it to China!
I bought a cheap WiFi Camera a few weeks ago, and it's broken already so I started a return stating it's defective. on the return page, I only get options to confirm that I have dispatched it to China or cancel the return. the seller has also sent me a message offering 50% refund as a good will gesture! I want to do…
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Need Advice for Interparcel & FedEx Invoice Dispute
I ordered a parcel service from UK to Singapore on Jan 2023 using Fedex through Interparcel. Paid to Interparcel via Paypal. Parcel delivered safely 10 days later, which was perfect. Suddenly, last month I received a notification letter to my house saying that I owed FedEx Freight Charges - which was strange as I have paid…
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Ebay click and collect gone astray.
I ordered
an item on Ebay and used the “click and collect” option and chose an Argos
counter within my local Sainsbury store. Tracking
was provided and the item was shown as delivered but I did not get a collection
code to enable me to pick it up. I looked at
my Ebay dashboard for the item and one part of it showed it had…
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FVF offers and BIN listings
Just wanted to check with the more experienced Ebayers here. How does the FVF offer work with BIN listings for sellers? I'm used to doing auctions and obviously you list the item, if it sells them the FVF is discounted but an auction only lasts a week. This time round I've experimented with BIN listings and all good so far…
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I want to sell my CD's
Got around 360 unwanted CD's. Which is the best way to sell them?
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Reputable Shiply couriers
It seems many of us use Shiply as a logistics solution for collecting/delivering goods on eBay, and many threads here highlight that Shiply is simply a middleman that takes no responsibility for lost items, and merely acts as a way for customers and couriers to do business. Therefore instead of reviewing the legitimacy of…
