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Description in body of listing is being mucked up
My listing page is different to my husband's - he joined Ebay about a year ago. All our listings are always done on the laptop - never on the phone. Sometimes I help him with his listings as he types very slowly! I am very fussy about the content of my listing. Visually it must look nice and not cluttered. I pay special…
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How best to handle being away on holiday ?
Normally when my wife and I are away, one of the kids will be available to look for, parcel up and send off any parcels. Unfortunately though in a few weeks, we'll all be away for 7 days Is there a way of providing such information to potential eBay customers .. or should I just end all listings ? (300+)
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Fees
Low price items are appreciated, instead of throwing things away others may well appreciate the item. I sold a locking wheel nut key for 99p. Ebay have taken 92p in fees. Ebay won't give a UK address, only a PO Box in Dublin. No complaints procedure, only that they will log the chat as a complaint and deal with it if they…
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Ebay management of mis-selling of an item
Hi, I researched the internet for a second-hand silk robe, I found one on Ebay, I paid for it and it was delivered but it wasn't silk, the label read 100% polyester, but it was listed in the category under silk. I contacted the seller to request a return but she said that she did not accept returns. I explained that it had…
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Smal Rant re. eBay Managed payments for international sales. Fees on fees on fees!
Hi All. I really need to get this off my chest. I am also questioning the legality of this practice by eBay. Yesterday I was made an offer from a buyer of £600 for some old test equipment I no longer need which I had had listed as a "buy it now" for £695. After accepting the offer I noticed that the buyer was in the USA.…
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Postage to Belfast
Is Belfast standard UK postage the information on the royal mail web site is confusing and I am unsure which postal option to use
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terrible listings
I do believe that some people misunderstand how selling remotely works. I am just rummaging through marketplace, ebay and also some specialist groups and am finding some very odd listings across all of the sites. Jewellery items on a very heavily patterned dark background, possibly table cloth or duvet cover, in the dark…
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I received counterfeit or fake Chinese Blu Rays.
I bought a box set of Blu Rays (a video disc similar to a DVD) on eBay and received what appear to be counterfeit Chinese produced disks in poor quality packaging. What is my best course of action? I would normally raise a claim for 'not as described' and return them at the seller's cost. That would mean the seller gets…
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Item returned .. incomplete address
I posted off an item last week to a buyer. The order has the address as ... Buyer's Name House number and street name Glasgow Post code I wrote this exactly the same on my address label, but the parcel has been returned to me today, with a Royakl mail sticker saying .. address incomplete I tried to contact ebay, but it…
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Diversity Built Britain 50p
I am confused and I wonder if any one can explain. On eBay at the moment there are Diversity Built Britain 50p coins on sale from anything from £1.45 up to £20,000..... . I understand that some people will just try it on. But if you look at the Sold items there are also listings which seem to have sold for anything from…
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Beware of the full cost when using parcel compare
I used parcel compare when sending a gift to a friend. The cost for an EVRI delivery was substantially lower than royal Mail. However, when paying for the delivery I was asked whether I wanted insurance for damage or loss. The total cost with the insurance was higher than other companies so I declined. Although, there was…
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How long to wait for a RM Returned to Sender parcel
A buyer messaged me three days after purchase saying they didn't want the item they'd bought, and by that time it had long been posted. I didn't have time to reply straight away before they messaged again an hour or so later to say they refused the parcel (same day they messaged). I can see on RM tracking it's been refused…
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Descriptions missing on ebay
Just browsing eBay again and noticed all the descriptions are missing. Looked at my own listings and nothing there either. just what sellers need at the beginning of the month , buyers buying things without being able to read any faults or issues in the description.
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Is this a potential Facebook scam and if so how would it work?
Hi all Sorry for another one of these threads! I'm usually pretty good at sniffing out scams. This latest situation doesn't smell quite right, but on the other hand I can't see how it would work as a scam... I have an item of furniture for sale and was contacted by someone who is very keen to buy it and in the opening…
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Changing Bank Account without "Trustly"
Still can't find a way to change Bank Account on MP without agreeing to "Trustly" t&c. Can anyone help? My original account went through without involving Trustly but I accidently put in the wrong account (being my main one which I don't want to use) I have just had another go, putting in details differently but in the…
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EBay Customer service roundabout and unable to pay sellers fees - account suspended
Good afternoon I sold a car via eBay back in April. The payer paid cash as is common for that type of sale. I owe eBay £39.99 but I don’t have any balance on my account. Due to eBay changing their payment system, I was unable to change my payment method as they instructed me to. I have done online chat, phone calls and…
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Percentage fee
What is the percentage that ebay takes from the total amount these days? It feels like eBay keeps taking more and more each year! I'm sure it was 10% once
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Return query
Hi, Just looking for some advice on this. Purchased a bag from an eBay seller, when it arrived it was the wrong bag, same brand and collection, but different style and colour, and much cheaper in price. Opened a case, seller apologised and said they had sent return label, I couldn’t find the label, so rang eBay, who said…
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EBAY sale to a Keystore. Is this safe or is it a scam.
HelloI have just sold a phone on Ebay and the buyer's address is to a Keystore. Is it safe for me to post the phone or is it a scam as the buyer has not provided a home address?Thanks in advance
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How to Get to the Orginal Post from Marketplace Messages
Can anyone help please as this is the second time I have had this issue. When you message someone re an item they have for sale on Marketplace, how do you get back to the original post of the sale. I purchased something last week which has been delivered and I want to go back to check the original post just to double check…
