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Transfer fee
Hi I had to change a holiday due to covid. I used a travel.company and the flights and hotel were booked separately. When I changed the dates I was charged £160 (apparently this was for the flights) I am unable to travel again this year due to covid and the company Is saying I can have a refund but not the £160 extra I…
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How quickly is NHS App updated ?
Does anyone know how quickly the NHS app is updated with Covid Vax info ? Planning a holiday departure 5 days after my wife's 2nd jab and obviously if it's not updated she'll need a PCR test. Thanks in advance.
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Travel Insurance - Booking a holiday now for later on, but it's currently on the amber list?
Hello, I'm hoping someone can help and I'm sure there are others out there that are in the same position but can't find the answer. I booked our honeymoon in March which is scheduled for September. Currently it is against the FCDO to travel to the locations we have booked. The booking is flexible and we can get a full…
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Small Business Grants
i wonder if anyone can shed some light. My business suffered and still is during Covid. Without going into too much detail my business was affected because other industries were closed/affected. I am not in the retail sector. You could apply for a Small Business Grant last year which i believe was £10,000 if your Rateable…
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Booking.com
Hi, we booked a hotel via booking.com in 2019 for June 2020, cancelled due to covid, moved to 24June 2021flights cancelled due to covid, on both occasions booking.com have said we must sort out with hotel, anyone know if this is right please? I thought as we paid booking.com they were our agents, our contract is with them?…
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Negative test to enter in the UK - 3 days or 72 hours?
Hi The govt page says that a negative antigen test is needed 3 days before the plane leaves "You must take the test in the 3 days before the service on which you will arrive in England departs." Is that 72 hours strictly or 3 days? It is, if my fight departs on a monday at 9am, can i take the test the previous friday at…
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Are re-booking options different if booking through Virgin Atlantic than booking through an agent?
I want to book flight LHR-TLV on Virgin Atlantic for next April. If I book through Virgin Atlantic they include "For all flights and holidays up to 30th April 2022, you can change your dates as often as you like. You can even choose a different destination or make one name change (if you’d like someone else to benefit from…
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Ryanair
My daughter has flights booked with Ryanair to Alicante which had been re-arranged from last year. Ryanair has cancelled the return journey and offered a refund/vouchers. They have opted for a refund and want to cancel the outbound flight. What are the chances of being offered a refund for the outbound flight (currently…
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ITALYS 5 DAY QUARANTINE RULE
Hi, in November 2019 we booked flights with Ryanair to Rome and an apartment separately. We were unable to travel in July 2020 due to covid and was able to move to May 2021. Due to the further lockdown we paid to move our flights to 28 June 2021 and the apartment was moved at no cost. Since this time we had to pay for the…
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Non-Essential travel to Spain/Greece???
What are the chances for a family of 4 (2 adults, 1 teeneager and 1 child) to be allowed to fly to Spain/Greece or another seaside destination? Ryanair tickets are cheap but will we be able to go there? I do understand that beach holidays are not essential from the government's point of view but there are many flights to…
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Rent support for non-profit organisations
Hi, I'm looking for any advice people might have of any government schemes to support small community organisations that have overheads that didn't stop during the pandemic (and any fundraising possibilities) even though the rest of our activity hasn't been possible since March 2020. If anyone knows of anything like this,…
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Flexi Furlough
Hello, I have a question regarding flexi furlough. How much notice does my employer need to give to ask me to work? I am flexi furloughed and often my employer will ask me to come in on the day without any notice. They often change my furloughed hours 2/3 days in advance. It means I can’t get much planned but sit in the…
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Test to release for Children under 11 arriving to UK from Abroad
Test to release for Children under 11 arriving to UK from Abroad. Is it correct that they don't require a test to release pcr test?
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Love Holidays help please
My package holiday, paid for by credit card for our family of 8 was over £4000 and paid directly to love holidays in 2019. Due to the coronavirus, we were advised by love holidays to change our dates to this year, we were kindly guided through the process of logging in to Ryanair and amending the dates to this year. There…
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Self-isolation rights
Hi everyone. Myself and two friends were recently told to self isolate and had a restaurant booking that evening. We received the notification at 4am that we were in close contact with a positive case and obviously couldn’t go to the booking. We tried to call and email the restaurant with no luck. A week later and I have…
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Teletext holidays
Hi all, bit of a long story, please bear with! Nov 2019 booked for July 2020 holiday in Fuerteventura. Obvs lockdown hit March 2020, the Mrs & I were keenly watching updates as both classed as vulnerable. 1st lockdown was lifted by departure date but we didn't want to go as still didn't think it was safe. Called TTH to ask…
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Lateral Flow test centre closed
Noticed this morning when driving past - the building which housed the LF test centre has shutters down and no signs. Since able to get the LF kits from employers, chemist, apply online etc - there was no purpose in LF centres. Plus in the past couple of months on the few times I drove past the building, there were the…
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Refunds Domestic Flights Scotland
I have paid £250.00 for a return flight from Glasgow to the Island of Jura. I can no longer use it because I am Manchester based and travel has been banned. What are my options for getting a refund?
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Spain no fit to fly needed
Hi as spain doesnt need a negative test for entry to the country are the uk airlines such as ryanair definitely not refusing boarding for flights to majorca if you dont have one of these ?
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COVID Refund Question
Hello, I am after some COVID refund advice. I was due to attend an event in July 2020, due to lockdown this was postponed to November 2020, then to July 2021 and now to November 2021. I can no longer attend the new dates so have approached the company to ask for a refund. They have stated that as per their T&Cs they are…