-
Amazon Banned Me Randomly For No Reason
Hello All - my first post, so please be kind ;) . I was hoping somebody might be able to offer some advice
about how to approach an issue I have with Amazon. Mid-afternoon on 31/12/23 I received an email from Amazon out of the blue stating that my account was linked to an account that they have previously
closed and as…
-
Taken Ebay to Small Claims Court
I submitted a claim online via the Money Claim Online service against eBay Back in May. It was accepted and lo and behold eBay didn't bother to respond so the claim was found in my favour. (Short of it I sold a laptop the buyer said it was faulty so I said send it back - I had to pay for the return postage, buyer never…
-
Sofa Purchase wrong colour delivered
We purchased two new sofas recently. The instore experience was good we went through the order - made the payment and awaited delivery. When the sofas came they were the wrong colour combination. I contacted the company who have made the checks against my order and they have said it was what was ordered in the shop. The…
-
Faulty Dyson Airwrap
Help !!!! I'm at my wits end so have resorted to asking on here to see if anyone can help me with this ongoing saga. :s I purchased the Dyson Airwrap on 3/11/22 for £480 from QVC which had a 1 years warranty. I have barely used it and recently it started to cut out when being used. I resorted to trouble shooting as…
-
Halfords won’t give compensation for long list of failures
Hi all, just after some advice recently had my vehicle into Halfords and they have caused £2600 worth of damage to my car whilst in their care. They have paid to have the damage repaired but I have lost numerous days and hours spend having to get these issues sorted. I have approached Halfords and they are unwilling to…
-
Onestream (openreach) fibre broadband cancellation and troubleshooting shenanigans
Hello all, I wondered what my rights are if Onstream can't provide the service they offered? 19 February, signed up for Onestream 40 3 March - first connection attempt: the Openreach engineer realised he had to climb up a pole so rescheduled. 10 March - second connection attempt. another Openreach engineer this time did…
-
Shops right to resell
I bought an item from an independent trader within a craft centre. It is full paid for but I have not collected it yet. They have a sign saying all paid for items must be collected/ delivered within 7 days unless otherwise agreed. If not I will be refunded and the item put back up for sale. Can they do this?
-
Harveys Furnature Terms & Conditions
Hello all, I'm raising a s75 claim for a sofa I bought from Harveys. Although I have the original sales order, I've misplaced my copy of the T&C's which the card provider is asking for. Does anyone have a copy of them they can send over? James
-
County Court Preliminary Hearing - What to expect?
Hello, I’m after a bit of guidance re a preliminary hearing that I’m due to attend, please. I am the defendant, having made a counterclaim against the claimant. Any idea what I might expect? I assume it’s along the lines of a fact gathering exercise, to get an initial idea as to whether the actual case might be heard? I…
-
Car Hire Purchase Help
Hi all Not sure this is the right thread to post on but… Bought a car through Lloyds Hire Purchase agreement - made 20/60 payments - got over 5 years as I expected the vehicle to last me a good amount of time Last few months the engine management light has been on/off - taken it into Ford 5 times and the end result is a…
-
Refusal to refund online purchase if sale item and in terms and conditions?
Hi,Just a sense check please;I bought a cycling jacket in the sale from Proviz online and unfortunately it doesnt fit. When I try and return it, they have referred me to their terms and conditions that state that they won't accept returns for refunds on discontinued products. It is indeed in their terms and conditions, but…
-
Is there anything I can do?
I purchased a sofa from SCS on 29th December, it is being delivered on Saturday 15th March. When I purchased it I asked what happens if it's reduced further and was told I would pay the lower price. It was later reduced by a further £380. Fast forward to today, when I phoned to make the final payment. I was told, in order…
-
Amazon Issue
Has anyone else had issues with Amazon returns? I’ve had two items recently lost in transit when sending via royal Royal Mail 48 tracked. 3 weeks on and the only update is that the item was dropped off at the post office. Amazon are now asking me to upload government ID documents and to wait 60 days.
-
Scam site or not?
Hi, apologies if not in correct section. I have been looking for a Apple laptop and came across a site called Forteros offering very good prices. Is there any way I can check if they are some kind of scam site or not. I've seen a warning or two but they also say it might be that they are a new company, thanks in advance.
-
Dylon dye fail
Hi, I dyed 4 pillowcases using dylon dye. The pillowcases came out of the machine with red and blue dots over the colour i had wanted them dyed. Dylon have confirmed that it was due to the dye not solubulising or not dissolving adequately. They have asked for the receipt for the purchase of the pillowcases which 2 years on…
-
Scammed by fake UK website selling poor quality Chinese goods.....
Hi all - I'm not exactly hopeful but has anyone been successful with a chargeback on their credit card or managed to negotiate with the thieving scammers who claim to be a London based boutique but it turns out they are actually based in China? I fell for the really convincing website of a company called "Belton London"…
-
Toyota Van - Aftersale issue
Morning, Bit of a funny one and not sure it's even a consumer right! Bought an EV van from a Toyota dealership last year, it was a demo van, 2 years old. We were looking at a few brands but the warranty and customer service swung Toyota for us. Van was sold with the app being a feature, the app can allow the van to be…
-
How to use bailiffs?
Our daughter had blinds fitted in her house by a local
company, it was a disaster, and they agreed in writing to refund the money,
which they didn’t. She applied for a CCJ through the Small Claims Court,
it was awarded, but still the company has not paid her. They work from home, still trading as their van has
been seen,…
-
Extended Car Warranty
Hello, we bought a Peugeot 3008 (2018) car in April 2023 with an extended warranty and experienced engine problems about 5 weeks ago. The car is with a Peugeot approved garage at the moment and they refuse to deal with our warranty insurance as they say they have payment issues with them. They will try to get Peugeot to…
-
About to collect new car- dealer ordered wrong thing. Making me pay more
Hi, I ordered a new car back in nov/dec all paperwork was correct for what I ordered. Have had recent communication with the dealer over the last few weeks and been told all ok. spoke to them yesterday and again today to confirm collection next week and explained I have now sold my car based on them confirming my car is…
