Is there anything I can do?

EverDecreasingCircles

I purchased a sofa from SCS on 29th December, it is being delivered on Saturday 15th March. 
When I purchased it I asked what happens if it's reduced further and was told I would pay the lower price. It was later reduced by a further £380.
Fast forward to today, when I phoned to make the final payment. I was told, in order to get the lower price, I would have had to phone them when I saw it at the lower price (on 19th January ~ I took a screenshot of it at the lower price). 
Of course I wasn't told I had to phone by the salesman! 

Is there anything I can do? Do I have any rights? I have sent off a complaint to SCS but very much doubt I will get a satisfactory response. 

Thanks 

eskbanker

EverDecreasingCircles said:

When I purchased it I asked what happens if it's reduced further and was told I would pay the lower price. It was later reduced by a further £380.
Fast forward to today, when I phoned to make the final payment. I was told, in order to get the lower price, I would have had to phone them when I saw it at the lower price (on 19th January ~ I took a screenshot of it at the lower price). 
Of course I wasn't told I had to phone by the salesman! 

Is there anything in writing confirming this price match policy and its terms?

EverDecreasingCircles

eskbanker said:

EverDecreasingCircles said:

When I purchased it I asked what happens if it's reduced further and was told I would pay the lower price. It was later reduced by a further £380.
Fast forward to today, when I phoned to make the final payment. I was told, in order to get the lower price, I would have had to phone them when I saw it at the lower price (on 19th January ~ I took a screenshot of it at the lower price). 
Of course I wasn't told I had to phone by the salesman! 

Is there anything in writing confirming this price match policy and its terms?

No, nothing. It was verbal. However, when I made the final payment the call handler told me they don't really expect anybody to ask for the price match, nobody really does it!

Arunmor

What's the price today?

EverDecreasingCircles

Arunmor said:

What's the price today?

It's no longer on their website.