Car Hire Purchase Help

blueskies100

Hi all

Not sure this is the right thread to post on but…

Bought a car through Lloyds Hire Purchase agreement - made 20/60 payments
- got over 5 years as I expected the vehicle to last me a good amount of time

Last few months the engine management light has been on/off - taken it into Ford 5 times and the end result is a new wiring loom and some sensors and pcm (not sure that’s the part but the ‘brain’) - will be just under £5000 to do all the work but the engine loom part isn’t available as they don’t manufacture it anymore - Ford have tried some temporary repairs but it needs the new parts to be resolved and these aren’t possible to get.

Haven’t even had the car 2 years and it will eventually just die and I can’t use it - one of the staff recommended just trying to get rid of it and pay off the losses.

can anyone advise??
I’ve looked at voluntary termination and paying half of the HP cost, or try to part ex it some how - either way I’ll be down financially but can anyone advise as I’m not sure of my rights as the vehicle has engine issues not to my fault and there’s nothing that can be done at the dealership about this

Thanks in advance

born_again

How old was the car when purchased, guessing that it is out of warranty.

blueskies100

born_again said:

How old was the car when purchased, guessing that it is out of warranty.

Yeah it’s a 2017, got it used from Ford in June 2023

sheramber

What was the mileage when you bought it

What is the current mileage?

has it been regularly serviced according to the manufacturer's schedule?

blueskies100

sheramber said:

What was the mileage when you bought it

What is the current mileage?

has it been regularly serviced according to the manufacturer's schedule?

Only 31,000 when I got it and 50,000 now
Yeah full service history at Ford

I thought buying from a main dealer was a better option but they’re not very helpful 🥲

LightFlare

Unfortunately, I think you are stuck

Just as a note, if you do go down any VT route, they will expect the vehicle to be functioning and may (will?) make deductions accordingly

I would get a 2nd opinion from a local indie/specialist garage - taking an 8 year old car to a main dealer for anything is rarely a wise move

SiliconChip

What car is it? I'd imagine as it's a Ford it's likely that there will be many examples of the right age that are in breakers yards and it should be possible to find the right replacement part. Maybe as suggested find a specialist repairer (possibly an auto electrical) and ask them to source and test the part to make sure it's working before installing it.

I'd also consider posting the technical issue (rather than the finance one) on the Motoring board.

born_again

blueskies100 said:

born_again said:

How old was the car when purchased, guessing that it is out of warranty.

Yeah it’s a 2017, got it used from Ford in June 2023

TBH, as see quite a few threads on this subject in motoring section. Where people purchase older cars on long term finance end up in this situation.

Sadly does not help you, but something to be aware of going forward.

Only real advice would be to try a trusted &/or recommended independent to see if they can fix @ a cheaper price.

blueskies100

LightFlare said:

Unfortunately, I think you are stuck

Just as a note, if you do go down any VT route, they will expect the vehicle to be functioning and may (will?) make deductions accordingly

I would get a 2nd opinion from a local indie/specialist garage - taking an 8 year old car to a main dealer for anything is rarely a wise move

Yeah very true 😔 
yeah only went main dealer because 2 local garages said it needed specific diagnostics but will have a look to see if there’s independent specialists around 

blueskies100

SiliconChip said:

What car is it? I'd imagine as it's a Ford it's likely that there will be many examples of the right age that are in breakers yards and it should be possible to find the right replacement part. Maybe as suggested find a specialist repairer (possibly an auto electrical) and ask them to source and test the part to make sure it's working before installing it.

I'd also consider posting the technical issue (rather than the finance one) on the Motoring board.

Yeaah it’s a focus haha
thanks yeah I did think of trying to find it myself but I’m not car savvy so needed some better advice

yeah motoring is probably better - just wasn’t sure if there was any like protective clauses in the finance agreement sorta thing but thanks

molerat

What engine / fuel is it ?