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Caught my bank lying. How can I negotiate a higher compensation?
I raised a complaint with a bank after noticing something in their system not working correctly. I did not suffer direct financial loss but the situation did cost me £100 indirectly and 2 months of correspondence and waiting during the complaint. The issue has likely caused problems for other customers without them…
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Canada - Various Questions About Payments
Hi all Off to Canada in August (for 7 weeks!) and wondering if anyone can help on the following: 1. Cash withdrawals. I'll obviously need cash but want to try and pay for most things by credit card. I have a Santander zero current account so no horrible mark up fees applied by them. Are there any Canadian Bank ATMs that…
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UK citizen living in Canada - non-resident bank account
Hi, I'm a British citizen living in Canada. I currently have a bank account with Barclays which I opened some 30 years ago. Barclays have informed me they are closing my account as I'm no longer in the UK. However, i also have several rental properties in the UK from when i lived there. Mortgages on those properties are…
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Halifax Cashback Extras
Does anyone know when Halifax changed the terms of their current account cashback extras. It now appears transfers to another account do not qualify. So using your debit card to transfer money to another account and transferring money to another account by bank transfer no longer qualifies for the £5 reward.
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IBAN numbers / International payments
I'm trying - and failing - to make an international payment to the US from the UK. I'm being given conflicting info.My bank says that an IBAN should consist of 22 characters, but the IBAN number I have been given is only 8 characters long.Google says that the US doesn't use the IBAN system. If that's the case, then why…
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Worst Banking App in your opinion?
I have been around the block when it comes to bank accounts, and credit cards. Making sure to get the most out of the Switching Offers, I have found most banks to have a very similar generic banking app experience that has been somewhat fine to use. Chase being one of my favourite, but not having much to complain about..…
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NatWest Rewards
Does anyone know how long it takes rewards on Natwest to be payable? They seem to sit for a long time in pending, even the ones for Direct Debits.
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Cashback from Barclays blue?
Hi i had an email from Barclays saying as a Barclays blue customer I can now receive Cashback when spending. Quick bat round their website and came across this… please see photo attached. Barclays are really giving me 5% cash back on all UK spending?? This can’t be right? Anyone please help! Thanks
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Subject Access Request data format
Wondering if it’s possible, or do I have a right to request the data retrieved from a successful Subject Access Request ( SAR) in .csv or . SQL format? this of course will enable easy porting into a relational database for interrogation SAR could be to any institution
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Kids Sports Club Bank Account
Hi everyone, I’m seeking advice,.I coach a children's rugby team, and each year we fundraise for our end-of-season tour. Last year, we managed to raise £10K. Could anyone recommend a bank account suitable for clubs and societies to save our funds? Ideally, we want three people to have access to this account. Any advice or…
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nationwide smart switch went wrong
i switched to nationwide from lloyds bank the switch all went through on the 2nd may.i noticed none of my direct debits have been taken out.ive contacted nationwide many times over this as am starting to get letters off companies saying that ive canceled my direct debits .my bills are not getting paid.yesterday i got a…
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Help wanted: Couldn't remember one of three memorable questions during phone call
Hi, I had a phone call out of the blue from my bank asking me to confirm my details for security. It will have been in connection with a withdrawal request. The woman was quite brusque and I couldn't remember my third of three security answers (First car etc that sort of thing) but I know I got the first two right. She…
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HSBC alternatives.
Hello. Not a regular poster on these boards so please forgive me if I make any mistakes in etiquette. I have been with HSBC and Midland bank for over 40 years. I have stayed for convenience more than any form of loyalty. I currently have an advance account. I use this account for my day to day banking in which my salary…
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Cifas data subject access request
Are there any negative implications that could result from making a Cifas data subject access request (DSAR)? I had an account closed by Santander last year for no reason that I could think of and I'm just curious to know if I might be on the Cifas database. I don't want to do this if there could be some downside that…
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Bank Rules and Regulations
I am new to the forum and wonder if anyone on here has any idea how to overcome so called Bank Rules. A very close relative recently lost his wife. His wife cared for her mother who lived with them. My relative who is in his 70's now cares for his mother in law but doesn't have power of attorney. He has put her into a…
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Is it easy to get statements of closed bank accounts?
Is it as easy as just contacting the bank and requesting statements? Do they charge for this?
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Bank customer profiles how long is data held for
Out of curiosity more than anything, does anyone know how long banks hold customer information for? I know that there is a 6 year limit for certain things but say you close an account down and you join after 6 years, will they still have a profile for you on file or does it get deleted?
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Switching question
Hi, probably a stupid question but wanted to check: have never switched before but been tempted by the Santander offer, but want to check. I have my individual current account, and two credit cards, and our joint account and our joint savings account at HSBC; can we just swap our joint account to Santander,and keep my…
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HSBC 2FA failure
Recently, when using my credit card to do an online transaction, I realised my mobile wasn't handy, so cancelled at point of requesting my OTP during authentication. Unfortunately, HSBC still "cleared" the transaction and a payment to the merchant went thru. Merchant refunded me, but HSBC initially refused to accept that…
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Is a cheque always upside down when you deposit it using an Android tablet?
I had great difficulty today in depositing a cheque using the banking apps on the two tablets that myself and partner own, as on both differing makes of android tablet and both differing banking apps it would only show the image upside down, making it very difficult to position the tablet to take a decent image of the…
