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virgin money account blocked
hi My disabled wife has an account with these,which got locked when they introduced 2FA into the login proceedure. As she is deaf,she couldnt phone up and request it to be unblocked,which is what virgin said she had to do as its an online saver. They wouldnt deal with me,until i got a POA for financial affairs,which in…
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Sainsburys Bank ATM Faulty or Cash Trapping Scam
I went to an ATM at a Sainsbury Large Supermarket to withdraw cash. The ATM was Sainsburys Bank .I used my Nationwide Flexplus Card to withdraw £70 with a receipt .The cash appeared in the slot I removed the receipt and card went to remove the cash and it shot back into the ATM faster than "Ronny Barkers Till in Open ALL…
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Pending Transaction
Hello, Is there an ombudsman or regulatory body who I can complain to about pending transactions being well over the amount actually charged after the event. My example is EV charging. Monta app has taken £50 and is still holding it yet the total charge only came to £10. I'm now overdrawn and unable to pay my rent. Who can…
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Post Office debited not credited account
I went to the post office counter today and put £250 in my bank account. Later in the evening i realised the post office had taken the £250 out instead of crediting it to my account. What am i supposed to do? The clerk counted the money in front of me? and gave me the receipt but i've lost it. I checked my app after the…
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Ageing father - options to keep his account(s) secure
My parents are in their mid 80s and my father was close to being scammed recently. ‘Microsoft’ spoke to him over several days and eventually got him to download software onto his laptop. My mother is a bit more savvy and was begging him to hang up but it took a long time for him to do so. My brother was able to go over and…
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LPA when the Attorney Lives in Canada
Hi, I am hoping someone can help me find a new bank for my Mom. I am my Mom's LPA, she lives in England and I (her daughter) live in Canada> Mom currently banks with Nationwide and they will add me as an LPA, but as I neither live in the UK nor am I an existing customer, they won't allow me online access either via the app…
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Nationwide "Fairer share payment" announced?.
This was published yesterday. https://www.edinburghlive.co.uk/news/uk-world-news/nationwide-confirms-accounts-eligible-100-30542150
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Contactless transaction limit on Chase debit card?
Does anyone know what the contactless payment limit is for debit cards on the Chase UK current account? I was under the impression that there was a general limit of £100 on contactless card transactions, but recently paid a restaurant bill of £127 using my Chase debit card and it was accepted without any issues.
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Santander to Tandem transfer problems.
Has anyone else struggled to make a payment between their Santander and Tandem accounts? I set up a new Tandem a/c today and tried to transfer around £14k from my Santander Edge account using the open banking facility on the Tandem App. Santander blocked the transaction and also blocked my online Santander access.…
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Barclays Statement Machines
Barclays are in the process of removing there Statement machines from branches where you could print bank statements there and then! Now gotta get them posted or online! Some Branches might be able to print them at short notice etc for good reason! Anyone else use these machines!
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Vendor not received my in-person debit card payment
Hi there, I hope someone can help me. Ten days ago, I made a payment for good at a local shop using my debit card. Tried contactless, but it wanted me to put in my pin, so I inserted the card, put in my pin. The card terminal said approved, and then it reset back to it's home page, it didn't give the option for a receipt,…
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Cryptocurrencies inc. Bitcoin
Dear Forumites, I'm already invested in various things which I largely understand e.g. Innovative Finance (Peer-to-Peer lending) and Stocks and Shares by way of a global index tracker, and have been keen to diversify into other things for many years. Currently, I wish to educate myself regarding Bitcoin and other…
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HMRC cheque cashing recommendation please
Hello, Today I received a £670 cheque from HMRC, for overpayment on a private pension lump sum, £500 is the most I can pay into Monzo via the app. I can post it in, but normal wait times for it to clear are up to 4 weeks, and we all know Royal Mail Tracked means absolutely nothing apart from proof you sent it at this time…
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Santander app, SOs now not appearing on date order, my fix ?
In the last couple of days, the list of standing orders for my OH's Santander current account is being listed in a random order. Previously, it had been in date order, so it was easy to determine what was coming out the account and when. Mine is still in date order. Any ideas on how to change it back to date order ? He is…
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Halifax Cashback Extras
Has anyone any experience of these not being paid and having to chase? I was due a payment at the end of November which hasn't arrived. Halifax chat have told me I need to call the cashback team on an 0345 number. I'm worried the cashback will be wiped out by the cost of the call.
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Santander Direct Debit Question
My daughter has recently opened a Santander Edge Up account but in order for her to get interest she needs 2 x direct debits and she only has one. The bank said to get round this setup a direct debit to send a £1 to me every month but surely this is a standing order not a direct debit? How can she set up a direct debit to…
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NatWest Banking offer Issue
Hi all, I have completed the NatWest requirements but they are telling me I have another account under NatWest group and have had the switch offer before in April of 2024. But I haven’t had an account with anyone associated to NatWest. I want my switch bonus! Any recommendations?
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Lloyds Bank online does not show pending credits or debits.
We recently switched
from HSBC to Lloyds, opening a Club Lloyds Account for a nice £200
bonus plus free Disney+. With HSBC we could see
upcoming credits and debits a day or two before they were posted.
This gave us time to ensure that they were valid and that there was
enough money in the account to cover debits. On a…
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Barclays Removing overdraft
I have been with Barclays for nearly fifty years. And in that time, even as a student, I can't remember having to use an overdraft. However, at the moment I am keeping all my funds in fixed bonds or high-interest accounts where moving cash incurs a penalty, so the short-term cost of an overdraft may be cheaper than the…
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TSB switch - cashback on 20 debit card payments per month
I switched to TSB recently for the switching payment plus the additional cashback offered on making 20 debit card payments per calendar month. They took a while sending the PIN through the post so I didn't have much time to rack up the 20 payments for September but I thought I'd done it in time, however I have noticed that…