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Lloyds Club debit card and credit card - can I use these in Europe?
Hi all Im going to Belgium. Am I able to use my Lloyds Club debit card and credit card without paying fees? Thanks
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Monzo Card, suspected fraud!
I just received Monzo card through my door, in my name! I didn't apply for this card. I contacted Monzo who weren't very helpful and say they will escalate it, but told me not to expect a call back. I checked my experian account, nothing has shown saying any credit has been applied for, I'm shocked that someone can open…
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Santander £150 switch offer 04/11/2024
https://www.santander.co.uk/landing/current-accounts/santander-edge-current-account?cid=agg-caedge-mse&sskey=5be553a5332946b28109168a210bfa61 Get £150 when you switch to our Santander Edge current account We offer a simple, reliable and stress-free way to switch your current account using the Current Account Switch…
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Santander and Open Banking transfers
I know in the past people have had issues when sending larger value transfers from Santander using Open Banking. Having account blocked, being (wrongly) told it is higher risk of fraud, etc. I wondered if this had improved? Asking as I will be making such a transfer next week and wonder if I'm better off routing via a…
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Financial Ombudsman sided with the bank
Last August (2024) I fell victim to an authorised push payment scam which involved four payments. The bank have refunded three of them totalling £7300, but are refusing to refund the first one of £2000 on the basis that I authorised it in the app. I went to the ombudsman and they said the same thing. However, I only did it…
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Bank transfer missing
Hi, I sent 2 x online bank transfer from my Lloyds bank account to the same company and the company that I sent the funds to are saying that they cannot find the payment, I gave them all the relevant information so they could they could do a payment trace on both payments, but still no luck, I have checked and double…
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HSBC sole current account
I have joint HSBC Current and Savings accounts. I also have a sole HSBC Savings account and an HSBC credit card, which is in my sole name. I now want to open a sole HSBC Current account, so that I can move funds from my sole Savings account into my sole Current account for payment elsewhere. However, online banking tells…
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MSE News: HyperJar to charge £3 a month fee if you no longer use it – here's how to avoid it
If you or your family have a HyperJar account that you haven't used in the past year, you should act now to avoid getting hit with a new £3 a month fee. Here's what's happening and what you need to do. Read the full story: 'HyperJar to charge £3 a month fee if you no longer use it – here's how to avoid getting stung' If…
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Nationwide Switch Bonus Payment
My switch completed on the 26th March 2025 and all of the criteria was met on 31st March 2025. I assume i'll recevied my bonus 10 days after the 31st as per their t&c's. Is this calendar days or working days? Thanks :smile:
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Name change on bank account
This is weird and I have only just noticed it. I have an HSBC current account I have had for over 40 years. Up until March of 2022, the name on the account and on my bank statements was Miss Name Name Name Surname (I have 2 middle names). The name shown on my cheque book and debit card is Miss Initial Initial Initial…
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What is an Active Direct Debit? What about Standing Orders (for bank switch bonus)?
I am not clear what an ‘active’ direct debit is. I have joined FD, and I want to use an old account to make the switch, I can set up 2 new direct debits to that account for the switch. BUT do they have to have been paid in the period before the transfer? Or can they just be set up and then active on the new account (the…
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Suitable UK bank account for expat?
A British expat, living in Australia for over 30 years, needs to setup a UK bank account for her mother using a registered PoA. The mother is in the process of moving into a nursing home (in the UK). The daughter (expat) will be in the UK for the next 3 weeks to begin the process of selling the mothers house. She has a…
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Expat with Barclays? Here are your options if your account is being closed
Expats who bank with Barclays face having their UK accounts closed following a "strategic review" by the bank, leaving some customers worried about the alternatives available to them. Read our full story: Expat with Barclays? Here are your options if your account is being closed If you haven't already, join the forum to…
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Ulster Bank BEWARE
Seduced by the promise of a good interest rate, and in the absence of any **warnings** on the comparison websites, I opened an Ulster Bank savings account although the process was far more labyrinthine than it usually is when opening an account. I paid quite a lot of money into it. The paying-in process was very easy. TOO…
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Joint Accounts - Restricted Number of People
Lloyds Bank has announced that Joint Accounts will only be available for a maximum of two people going forward. Other banks seem to offer a variety of number of joint account holders from three to six. I cannot get anyone at Lloyds to explain thier decison, anyone any ideas?
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Nationwide keeping mistaken payment
Hi, I could really do with some advice as can't believe a bank can do this. A bit of background: I had a current account which had an overdraft facility, I got into paying back some money and asked them for help which they were really unhelpful about, they came back with a payment plan which was still unaffordable. A few…
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Nationwide Switch Offer - Plum DD auto cancelled
Hi guys, I'm trying to help a family member whom recently went for the last Nationwide Switch offer. The plan was to switch from the old Ulster bank account to Nationwide. So before we did the switch, we setup two DDs using Moneybox and Plum. Once these were active, we went ahead with a switch date for 07/04/25 which was…
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Standing order date doesn't revert if the last one fell on a weekend
Good morning, I'm having a bit of a frustrating issue with a standing order for my rent which is set to be paid on 1st of each month, i.e. today. I've noticed that if the previous month's payment fell on the weekend (1st March was a Saturday) then it will be paid on the next working day, which is fine. Trouble is the…
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Monument Bank App not working
I am concerned that having opened a savings account with APP-based Monument Bank only yesterday and depositing their high mimimum deposit their APP is already down and so nothing can be viewed or actioned. Their phone lines, web chat etc were unavailable. I noticed today another post on Reddit that this happened before,…
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Coventry BS account closure and Secure Message form.
Not sure if this belongs under Savings & investments but... Today, following closure of one of my Coventry savings accounts, I found the closed account was immediately removed from my accounts list. Hence I am now unable to view any kind of transaction statement including the interest paid. When I tried to send a secure…
