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Vodafone Superfast 1 contract commenced today - Problems already!
My TalkTalk 38Mb Broadband ended last night and my Vodafone Superfast 1 contract started this morning in place of it. I connected the router up about 7:30am before I left for work. I don't know why it is but I've always had problems with the 2.4GHz signal on any router I've had with whichever ISP I've been with. The 5GHz…
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Changing providers with Digital Voice
My contract with BT for telephone and broadband is coming to its end. Renewal at £50pm looks too expensive so I am looking to change.Last year BT switched me to Digital Voice and other broadband suppliers don't seem to know how to deal with it.Is it possible to change providers and ideally keep my number? Has anyone else…
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Best broadband & SIM only deal to choose?
I've recently bought my first home in the countryside. It therefore has poor signal where I live (Virtually no 4G mobile data). I'm a moneysaver and not a spender. I initially chose a 15GB SIM only for £8 a month. I also chose a 36mpbs broadband for £20 a month with the same provider. However since i chose the SIM only…
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Any broadband contracts that have no cancellation fee for moving out?
I think the answer to this is 'no' but is anyone aware of any broadband provider who will allow a cancellation because you move out of the house? Note that I am not moving to another property where I need broadband so a transfer to a new address is not what I am after - I'm looking to take out a contract that I can cancel…
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Vodafone better offers?
Been with Vodafone for about a year now, and I just noticed the same 200mbps is £30, whilst I am paying £34.50. Doesn't sound like much but I always think yearly I could save £50 or so. Does anyone have any idea how to get Vodafone to match their current price? I am going to call them up eventually but I know it takes ages…
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Plusnet automatic compensation 60 day cutoff what legal grounds do they have?
Plusnet joined the automatic compensation scheme in May 2022 at £5.25 payable per day. I was due to be switched on June 7th 2022. I have now just been informed by Plusnet that BT openreach won't have completefd their "Dig work" which needed council permission until October 28th and I won't be switched on until November…
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How do I stop VM charging me £63...? (SOLVED)
Hi, I got an email from Virgin Media saying my £39 broadband was going up to £63 after Nov 3rd, after the 18 month "discount" ends. So I thought No problem. I will start a new contract and new "discount". But they say they want £59.00 a month even though new customers only pay £34. So I am leaving VM. But they say I have…
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Anyone know the email server details for G.Network please?
I've just changed ISP to G.Network. I need to change the server details on my email settings which are currently those of my old ISP. I rang G.Network's technical help number and after 20 minutes someone answered the phone but said they were the receptionist and the call had come through to them because no one had answered…
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Vodafone or Now?
Looking at moving away from BT as my contract is up in a few days and I'm paying way over the odds and they don't seem to want to come down much. It appears that Vodafone and Now Broadband offer some of the cheaper deals at the moment, so any thoughts on them please? Or reasons I should stay away from either/both?
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TalkTalk price increase
I recently got an email from TalkTalk stating that my broadband and tv package would be going up again. Contacted them on chat and it turns out it’s not within the contract for them to do this (they can increase it only annually though which they already have done). Anybody else faced with this increase should get in touch…
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plusnet black friday?
Hi I've just signed up for Plusnet's fibre 300 package it's around £35 per month. I was wondering should I hang on for a cheaper black friday deal and cancel for now?ThanksSteve
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BB Supplier that does not increase by inflation + Own Router
Does anyone know of a Broadband Supplier who does not automatically increase their prices each year by inflation etc? Ideally one that will allow me to use my own router.
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Shell broadband charging £35 for supposedly not returning router
They offered me a really good fibre deal rather than that I should leave for something cheaper... now have debited me £35 claiming I haven't returned the router. Feels like an outright scam to me (I have proof of posting). Anyone else had this?
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Nowtv contract ending
I am about to finish a 12 month contract for broadband at £17 per month. I got an email saying that I can keep the same package at £17 on a rolling monthly contract, or I can get exactly the same package for £35 as a 12 month fix. How does that make sense? If I stick with the rolling contract are they going to suddenly…
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EE Broadband
Renewed OH mobile recently with EE and was asked about my broadband. Currently with Vodafone. Has anyone got any views on EE and the service / router? It's due for renewal in a month about the same time as my mobile so wondering if I can lump together and get a better deal?
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Shell Broadband - 3 month credit
I'm currently paying over the odds for my Virgin Media broadband so keen to switch. The Shell Broadband deal highlighted on MSE looks attractive to me - 23.99 per month with a three month bill credit and 115 quid amazon voucher. I clicked through to investigate and can see mention of the amazon voucher but nothing of the…
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BT End of Contract
I realise this is a stupid question, but my BT contract was for 2 years starting on 4th November 2020. I want to move to Vodafone and they want me to say when I want my broadband to start. If I say 4th November 2022, will I incur an early cancellation fee from BT? I'd like it to be the 4th as Vodafone don't work on…
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router return address
Hi, I sent back my Router ages ago but now they email to say I have to pay for it. I have a post office receipt but not sure its the right one as I sent a few parcels then. Can someone tell me what the return address is please so I can email Shell proof of return, thanks
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Virgin use email
Virgin have emailed me saying; "337 GB Data used up last month.That’s like getting your Netflix fix for 481 hours with faves Mo, Selling the OC and Never Have I Ever You’re in the top 20%of all our broadband customers for data usage last month. Now that’s what you call serious internetting" Not sure the point of these…
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Have you had any problems when turning off your router etc overnight?
Hi, I've seen a significant saving having started turning off my electrical devices overnight for the past few months with the energy price increases. The only two devices I've kept running overnight are the BT Router and BT Youview recorder as I'm aware that BT suggest they should not be turned off due to overnight…
