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Talk Talk broadband - i gave up in the end
What a joke, TalkTalk advertised no connection fee over the weekend,3rd - 5th May i couldnt get through online late on the 5th so no go. I have just spent the last 3 hrs trying to get it resolved, i have been passed from pillar to post, spent 50 mins on their 0870 number unaware that its 20p/min whiilst they ummed and…
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Everest Double Glazing.
Hi Folks, Having to vent as I cannot quite believe the quote we got last night.. We live in a 4-bed detached, but I would not say its huge by any estimation. And yes there are certain windows that need to be specially rigged for safety legislation that was not in existence when the property was built in the 80s. We have…
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whats this 28 days after purchase
whats this 28 days after purchase it goes to the manufacturer for repair,it's there problem mean ,i am sick of hearing this when you buy something, dos the sales of goods act mean nothing any more or has it changed and they have not told the general public about it .it winds me up. how can they say this has it clearly…
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Fitness First Subscription - HELP!
OK so I was a member of Fitness First for a year and barely used, and having just taken on a mortgage on my own and moved out the area, decided to cancel my subscription. I rang the branch (in March) to find out how to go about this, and he advised me to write to the manager (since I am out of the area), advising them I…
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Toys R Us
Help someone!! My daughter was bought an electric bike for Christmas (07) and its not charging up by my Grandma who passed away 2 mths ago. I've been on the phone to the store to be told that I will have to pay for the repairs as I don't have my receipt. I explained that it was a gift etc but they still said I would need…
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BCC Council Tax department
As usual I am left wondering why did i bother to call them? We needed to change the direct debit payment for the council tax from my account to my partners account. So we filled in the direct debit form wrote a letter to the council and popped it into the post. Two weeks ago I called the council tax department to check…
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Midlands Rat Club
Sorry if we're not allowed to name names here, i'm just fuming! I don't expect anyone to reply but I just need to vent! Well, I send off to join this club & they took payment on 20th February, I didn't recieve the joining pack from them & e-mailed & got a reply that they'd look into it. Since then i've recieved a…
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will I get my Item
I bought some items of Playtrade ,an affiliate of play.com and the supplier has sent different (lower value ) items . The info I have . This is what I purchased http://www.play.com/PC/PCs/4-/3330475/Kingston-Data-Traveler-4GB-USB-Flash-Drive/Product.html?ptsl=1&ob=Price&fb=0 I bought from the top company DVDUK ltd .It is…
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Help! PC world refusing to refund
What has happened was I bought a PC which turned out to be faulty, I sent it back but during this time my card details were stolen and used online somehow and I had to cancel my card, I contacted PC world who said they could only refund to the card used to pay. I waited 10 days just in case the refund was sent jhst before…
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Debenhams - named customer service
Please help me find a named customer service manager for debenhams or their direct dial as I've been fobbed off three times by the general complaints dept. I want justice!
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John Lewis Fitted Kitchens
OK so as of now my kitchen isn't actually installed but the service I have had from JL so far has been exemplary. The time the staff spent on my initial design both in store and at the home visit was fantastic, I was left with drawings, pictues and itemised listings every time I made little changes adn never felt under any…
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Audible free trial BEWARE - they have stolen from me
I signed up for Audible.co.uk on a free trial. I then canceled it. I had a nice email confirmation saying my account would be canceled as of 28th of April. On the 30th of April they charged me £7.99 for "monthly fee". What do I do now? I tried emailing them and no-one has gotten back to me. Don't want to spend £££ on my…
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MFI - my table is falling apart!
I wonder if any of you can help. I bought my dining table and chairs from MFI 3 years ago. A few weeks ago, a huge crack has appeared the whole length of the table and is so wide that you can see right through it to the floor! I have emailed MFI who have said it is over a year old now so it's tough. Is that correct? I…
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Amazon- Brilliant Customer Services
I have to commend Amazon's customer service. We have never had a problem before, have always had quick delivery, and have taken advantage of their 30 day price drop promise a couple of times. I returned some anti virus software as it caused horrendous conflicts on my pc, never expected them to refund me but they did…
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Let's Do the Time Warp (Royal Mail)
This morning my mum received a Christmas card!!!! So what perilous journey did this card have to make from its sender? All of two or three miles from the village/town next to us! It does make you wonder what other more important stuff gets sucked into RM's wormholes.
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"General Enquiries" to banks, etc
Why is is so difficult to get Banks to have a general enquiries line, even if its not freephone?, why is it, ior example, i dont want to open an account, i just want "general information" on a particular account its so difficult to get this?:mad:
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Argos 6 Day Sale
On wed 30th april argos started its 6 day bank holiday sale,i had a leaflet and noticed there was a half price nevada 8 person tent(home delivery only),tried website but it was down apparentely,& it was down most tuesday and wed that week,anyway it was up and running on thursday(2nd day of super sale!!)and guess what the…
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Kwik Fit
I have a steep slope on my drive way and a narrow exit through my gates so I need to get it just right or the car will touch bottom. I have been up and down hundreds of times but yesterday I got it in the wrong position and there was a terribble scrapping noise then a bit more of a growl from the engine than is normal. I…
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Avoid Rotherwood!
Watched this site for ages - never been angry enough to post anything til now!!!! Rotherwood is an upmarket furniture store, (nice stuff, I have to say) where we ordered a tv unit. 10th January, that was, and the delivery time was 10 - 12 weeks. Here I am, 6th May, SEVENTEEN weeks on. Still waiting. I've had every excuse…
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Simply Home Entertainment - exactly how long to process a refund?
Has anyone else had dealings or complaints with this company? If I had known Simply Home Entertainment had apparently risen from the ashes of a company which had previously gone out of business, I might have been more wary of placing an order - still, surely ordering two DVDs can't be complicated - can it? I'll try and…