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Bought clocked car from dealer
Bought a 2016 car from dealer through Autotrader. Car only had 40k miles on the clock. Two months into owning the car the automatic gearbox needed dual flywheel and timing belt needed tensioner. Mechanic said that this belt doesn't look like it's done 40k more like 90k. He advised to get the car checked for clocking at…
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Bensons for beds complaints
DO NOT shop at bensons for beds. Brought a matress £1600 and a wardrobe just under £500 on the same day. My dad working at alstons gor 30yrs fixing wardobes so he assembled it for us (the shop asked if we want them to put it up for us for £100 n we said no its ok my dad will fix it up n they said ok) worked fine for…
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Outside of 30 Days due to Manufacturer Dragging Warranty Process Out
I'm after some guidance - feel like I'm in a no win situation, so thought id ask.... * Was bought a present for Christmas by my partner - purchased on the 1st December 2019 via Argos website. * Got the present, was a wireless gaming headset, and had issues with it repeatedly disconnecting. * 12th Jan - I started a support…
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Billed without correspondence
Hi all - I purchased some digital files a few months ago from a website and notice that my purchase was the start of a rolling monthly subscription. While the info was there, they made it all secondary info and I made the purchase in a hurry. Perhaps more foolishly I haven't been on top of my accounts due to being busy,…
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Apple sent invoice to non bill payer
I have family sharing attached to my iPhone and an adult family member purchased a free app with an automatic subscription attached. The invoice was emailed to the family but was addressed to me “Firstname” with my home address at the bottom. Apple cannot seem to explain why it was acceptable to email the non bill payer?…
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Finest Dental
My wife booked implant work with Finest Dental Birmingham to the tune of £9000,paying a deposit of £800 on her credit card & the rest financed by Hitachi Capital. Finest Dental gave a initial date of 22 November for initial work but cancelled the day before saying the dentist at the Birmingham branch had broken her wrist.…
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Can I get replacement part 16 months later?
I bought an ex-display wood burner from my local merchants for a reduced price. From £2500 to £1100. The glass has just cracked and a piece since fallen off. This is only halfway through 2nd Winter of usage. The glass will cost £480 to replace and £100 to fit. Am I entitled to a parts replacement ree of charge from the…
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Airline charging more after booking?
I booked return flights around 8 weeks ago. When checking in for the outbound flight yesterday I noticed they'd cancelled the return booking (not the flight itself, just the booking). There's been no formal notification or anything (they normally send emails/texts when flights have cancelled). The airline is asking me to…
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PS4 8mth old has developed faults
Hi We have a PS4 purchased from Argos on 22 May 2019, unfortunately it has developed several error codes and I have followed Sony Playstation for their fixes but they haven't worked. We can now not turn the PS4 on at all. I contacted Argos and explained the PS4 is faulty. They have told me that I need to speak to Sony and…
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My hobby is selling cars, sold car and buyer wants more than a refund
Hi All, as a hobby - i sell about 1 or 2 cars a month that come from a local garage or a friend of mine. I do this on ebay (auction) and from my home address. I sold a BMW x1 recently at below market value and although listed on ebay, the deal was done outside ebay - cash £2900. The car was listed with a few things needing…
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Do I Have to Take a Refund, When I Want A Replacement?
Lenovo and their retailer in the UK are really playing a game with me. I battled for nearly a month now to get them to acknowledge the Consumer Rights Act, on a 3 month old premium laptop after they had a chance to repair it a few times. Now they are saying they don't have any more in stock, so they will just refund me.…
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What happens if I lose bank dispute
Hi everyone my issue is that a buyer is claiming a parcel never came, however I did send it and since she disputed 20 days after it was done I don’t have proof of postage. Anyway if she hasn’t received I’m willing to do a refund. My account is now restricted I would like to know what happens in theses situations and…
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Looks like I am going to court - would appreciate advice
Hi guys, I will try and keep this concise. Back in July, my vehicle went to a garage for repair. On collecting the vehicle and having paid, the faults had not been fixed (as i found on the drive home) and I took the vehicle immediately back. The garage verbally agreed to remedy the issue without further charge. Three weeks…
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Currys PC World mistake - Where do I stand?
I've been debating getting a new laptop for a few months now to replace my older MacBook, and for a limited time only, Currys were offering 0% for 24 months on MacBooks, so last Saturday I went ahead and decided to go for it. I already had the finance plan and recently paid off my last purchase from last August. The guy in…
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Warranty problem
Hi All, Really need some advice with this one please. I purchased a notebook in July 2019 for my granddaughter for a Christmas present, bit early I know, but I wanted to get her present out of the way. When she opened Christmas day all was great needed charging but working fine, she did not over use it as she had other…
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eBay packlink delivery claim closed - I’m being ignored
I sold an item on eBay that was fragile. I used the eBay delivery packlink service to send it. It arrived with the contents totally smashed and the photos of the box sent to me by the buyer showed it completely destroyed as if it was used by someone playing football. Strong cardboard was torn all over it. They have closed…
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handmade and farmers markets legal questions regarding ingredients and testing?
Do legal requirements apply when items are sold at such markets as opposed to on the highstreet.
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Plastic in Coleslaw !
Tub of coleslaw from Coop, bit down on it and loosened my tooth . Took photos, and put tub + plastic in freezer. Contacted them, sent photos in an email, but they offered £10 " gesture" ! Their email reply said, " we do not deal in compensation, you need to use OUR complaint service if you have suffered injury."????? Now I…
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Chargebacks and Section 75 - faulty car from car dealer
Hi all In summary I brought a faulty car in Nov19, the sale was subject to heating working, it still doesnt, and I found out after 2 and half weeks from a main dealer it has a failing head gasket. Its been to their different recommended garages 4 times. I have rejected the car twice, they refuse to play ball. I called the…
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PayPal closed claim, clearly fake scam, they've now reopened case - what are my chances?
Hi all, Was contact via ebay buyer to sell phone...so I did. I thought I was being smart by waiting until the money had reached my PayPal account AND it had transfered into my bank. At this point I thought it was fine, dutifully went to the post office and did special delivery for next day. Got home and there was a paypal…
